Brought the full crew needed for the job, good equipment and got all the details…read more The areas are very clean now, quote was agreed on before start

Hired them after reading all 40 five-star reviews... What do you know? They actually did an amazing…read morejob. Extremely polite owner, came with one local Braddah and maybe another family member to get the job done fast but meticulously clean. Lives up to the hype, I know who I'm gonna call next time. Big mahalos

We may file small claims court due to their lack of service. It was hard to find a "professional "…read morecarpet cleaner. We found these guys before our last day in our apartment because a lot of businesses closed or moved after the Lahaina fire. We explained to him over the phone that we needed the carpet cleaned. He quoted us $500+ which we paid before he came by. Getting the carpet cleaned by a professional was a requirement when moving out in order to receive a full deposit back. Top notch said yes, no problem. We went to meet them at our apartment before we had to run errands and move a bunch of stuff. They left their vacuum outside of our door but no one was there because the guy made a "run to the store" or he was probably trying to avoid us in reality. I waited around a little bit but the guy took forever so I left but he had the access code. We came back later that night to finish packing up all our things and he didn't even touch the carpet! We asked him what happened and he said he could do it for an additional $125! This caused our "landlord" to keep a part of our deposit in addition taking an extra $700 for a weeks worth a rent! Landlord said it took them a week to get the unit ready which was obviously bullshit. He kept talking about crayons on the wall and grout in the shower. Last time, The grout took the maintenance guy 30 minutes to fix and the crayons couldn't have been more then 2 hours so I don't know where a week came from to get the unit rent ready. There was mold from the beginning! We had no choice but to do it ourselves with our own shampoo vacuum. My husband shampooed carpets for work so he knew how to clean the carpet well. The Landlord and this so called business costed us thousands of dollars taken away from us during our move! These guys are probably in cahoots to keep people's deposit money and make more money off the people who stay at The Breakers!

Beyond disappointing. I hired this team for a deep clean of a larger house. essentially all that…read morewas done was a dusting and floor sweep. This was entirely a management problem. the guys sent out a team of 2 cleaners for a nearly 11,000 sq ft house. We talked at length before the cleaning about the size of the house and what went into a deep cleaning, such as a scrub of appliances, baseboards, bathrooms, etc. they didn't even get to all of the rooms. The best part? while they didn't charge full price since not all of the rooms were attended to, i was hounded for an entire day and a half after as the manager tried to get an extra $100 out of us. I was angry enough that we had to spend $700 for basically a dusting of the house (some of it) and a way below par job at that. Terrible experience and wish we could get our money back.

These guys were awesome!! 10 stars if could . Speedy response, very professional, quick turn over,…read moreand the work performed was top notch! I give um 1 A++ On their service! Highly recommend this company!

Very happy with the work Rachel and her crew did while at my Mom's home! Admittedly, my Mom's house…read moreis no picnic - it's full of stuff and there were some tight spaces they had to navigate. The crew focuses on windows that were full of cobwebs and dirt built up over years, they also tackled walls and old floor tile that was stained and dark - and restored it. Not only were they thorough, they were kind and patient with my Mom and her home. 100% I will book with them again.

Thank you Luxury Phoenix Cleaning for your professional service! Your prompt response and…read moreaccommodation is greatly appreciated. Mahalo for providing great service.

Sebastian was amazing. Easy to schedule, reasonable pricing and he did a great job...everything was…read moresparkling. What a gem!

Do not recommend except for cleaning your furniture. The Carpet was left dirtier than before the…read morecleaning. We had to borrow a steam cleaner and now they are clean. Tile cleaning looked no different and was told to go buy Zep cleaner for the grout.

We would never use this company. The customer service is abhorrent. After waiting 3.5 hours for the…read moretech to come clean our upholstery, I called the company and was informed he was sick. When I told them I've been waiting all morning and why didn't they call to inform me? -the response is " the tech is sick". When I wanted to reschedule the appointment, the rep said she would call me back after speaking to her manager. That was 5 days ago. To make the appointment, I had to give them my credit card number to reserve. I'm not saying CSI was involved but shortly thereafter I had to cancel my credit card as fraudulent charges kept showing up. An all around bad experience.

The worst! First, they lied to me about the cost! When we talked, I repeated the cost...$36 per…read moreperson per hour. I asked for two women to be here for maximum two hours. The woman I spoke with repeated that price quote to me. Then they put a hold on my bank card for $197.92. When i asked why, I was told that's just how much they hold in case the work goes longer. Ok, first red flag. Then the women made a couple of major screwups. I have a small two-bedroom apartment. It was relatively clean before they came, but I mostly wanted them to do the tougher stuff...bathrooms, sliding glass doors. Other than that, just dusting, floors, and doing basic cleaning. I came home for a quick view after they left and thought they did a good job. But when I returned home later tonight, I saw some really nasty things they did...most importantly, they broke the window blinds in one of the bedrooms! And no one apologized or told me a thing about it. They piled stuff from the floor onto the couch and left it there...and did the same with one of the beds. And they only did exactly what I requested...so the dish drainer pad did not get cleaned nor did the top of the waste basket nor did several other things. I'm angry because I feel like I was duped. And I'm angry at the low level of integrity in this company. DON'T EVER USE THIS COMPANY!

Requested a deep clean on my 3 br condo and had a wonderful experience with PWC. First from Sione,…read morewho came over to give me the estimate and worked with me to refine it and make it fit my budget. THen the team they sent of Nelson and Juanita, two hardworking cleaners with an attitude of ensuring satisfaction. The two came early (had a 3rd person who didn't seem to contribute as much) and worked non stop, with extreme attention to detail. Outside windows were not easy (high floor) yet Nelson got them gleaming. I also loved their cheery attitude and willingness to adjust the cleaning towards areas I considered more important. Please, if you get this team, treat them well and tip them well. This is hard work. Thank you Sione, Nelson and Juanita for making my house beautiful

Long term update: I've been using West Maui Cleaning (WMC) for over a year now for my housekeeping…read moreneeds, and the team still delivers. If you're considering switching cleaning services, I highly recommend Martin and his team. I've been self-managing since 2018 and have worked with other cleaners, but WMC has been hands down the best. They've never missed a cleaning, and every guest has consistently mentioned how spotless and well-prepared my unit is. Before WMC, I used to send outdated spreadsheets to coordinate with cleaning crews. With WMC, l've stepped into the modern age-everything runs through their client portal and mobile app, which automatically syncs with my VRBO and Airbnb listings. It's seamless. I work hard to keep my unit top-notch, and WMC has been absolutely instrumental in helping me maintain that standard.

I have been a realtor for 22 years and deal with cleaning crews on a regular basis. I have had…read moreMartin and his staff cleaning my Lahaina condo for several years and must say that they are the most professional group I have ever had the pleasure of working with. I never have to worry about them and they constantly go above and beyond. My condo always looks amazing when they're done. I feel very lucky to have found them.

Great work ethic. Attention to detail. Wonderful attitude. Through and always professional. Love…read moreher work.

They never even got back with me for an estimate. Don't know how she got the 5 star reviews if she…read morecan't even respond.

Wow this mother daughter cleaning service is the best! They come quick, they clean good. Super…read morefriendly people as well. Had them come to my studio and deep clean my floors, kitchen, and window. Everything is spotless! Would recommend and have them set up to come every month now.

From the owner: Professional cleaning services serving the island of Maui. We offer regular cleanings, deep…read morecleanings, and move-in/out cleanings. We also provide organizing services!