A solid, reliable and trustworthy company…read more Nothing seems to be too much trouble when interacting with the staff and especially so when things went wrong when they offered plenty of alternatives. An efficient service with an engineer who could if he wanted too talk forever!!!!! Nice to have a personal touch.

Excellent locksmith. Good value, clear prices and professional service. Has been in the trade…read moremany years.

An absolute shambles of a company with zero aftersales or customer care once they have your money…read more 12+ months on we still have unresolved issues (as do many other customers who have left reviews seemingly) & the MD just ignores messages or comes up with excuses blaming everyone but himself or his Company. Also please ignore any claims on their websites / documents that they are FENSA or Certass registered. The haven't been Fensa registered for some time despite our quotation & sales documentation saying they were, and 12+ months after installation they have just tried to issue us with Certass paperwork in the name of a different installer! Certass have advised us to go to Trading Standards and in the absence (again) of any response from the MD, that is what we shall now be doing. If the customer doesnt chase repeatedly, then nothing happens. The MD only seems to react to customers personally when they post a negative review, and judging by the comments of other customers, has offered resolutions to others if they will take their reviews down! We have put off posting a review for some time as the promises kept coming, but as they consistently fail to be delivered now is the time for our review to be uploaded, as potential customers of theirs need to know what they are walking into. Henry, the technician, is fantastic as are a couple of other staff but the overall Management / organisation of the Company is a joke. If you are fortunate and your product has no issues post-install then you are likely to see good reviews left, but if you have any aftersales issues then I (& clearly others who have posted on various sites with similar experiences) can only make you aware that it is then likely to become a lengthy, frustrating, headache-inducing process to try to get any issues resolved.

This is a first class place to go for windows and doors …read more We have had a large project completed by Basfords which is on their Instagram page the farm house one. . We have used before Covid on another project which was really difficult ( large sliders and arched windows on a mill ) again they were excellent. Keep up the good work in these challenging times we will use again . Chris .

reliable friendly helpful and fair priced locksmith would recommendread more

If you want Bi-folding doors that don't sit square to each other when closed or lean when fully…read moreopen then this is the company to use.

Its so nice to use a company that gives excellent customer service right down the line. From Paul…read morethe salesman to the fitters who were polite and courteous I was very impressed and absolutely love my new conservatory. Thank you.

Derbyshire Rubber Roofing repaired my garage roof and were very quick and efficient. The job was…read moredone without any hassle and the roof looks great.

We have just been visited by Graeme for the site survey. He was quick friendly and professional. He…read morewas very thorough when explaining any minor issues etc. Job is scheduled for the end of the month, we're really looking forward to it now! Update: we've had the windows and front door done by Luke, who was an absolute superstar and perfectionist. All done in 3 days with no issues whatsoever. We were so pleased that we are now having a conservatory built as well. Highly recommended!

WE have had all of our windows, doors and two patio doors replaced by Rooffiendly, they give great…read moreservice and customer care. Their fitters did a good job with fitting all the windows and doors. Coupe of minor problems which were quickly resolved with blown glazing units ( not the company fault) the most recent replace today by Jack. No heistation in recommending the company for their prices, quality of goods, services and customer care - 5 starts deserved.