5 Star Custom Upholstery is WONDERFUL. I had such a great…read moreexperience with them, from start to finish. They re-upholstered a day bed for me and did an absolutely beautiful job. I was also pleasantly surprised that they brought me the left over fabric, from my re-upholstery job. It is not too much, but it is enough for me to take right back to them, and order a few small accent pillows to match the daybed. (Which I plan to do soon.) They could have discarded the fabric or made pillows to sell in their shop, and I would never have known the difference. The honesty meant a lot to me. And speaking of fabric ... they have zillions of beautiful choices, in all price ranges. They were very patient with me and I am a person who does thorough research and takes her time, before I finally make a decision. I will admit a lot of places would have likely become annoyed or frustrated with me, for taking so much time and visiting the showroom to look through samples, over and over and over again, requesting pricing. But they were very kind and pleasant and willing to check pricing for me on many fabrics, many times. I also felt they charged a very fair price, especially considering the craftsmanship and turn around time and their willingness to do the pick up and drop off. The turn around time was so much faster than I expected. It was the holidays and I had to request they hold the daybed a few extra weeks for me, due to my extra traveling and holiday activities. True to form, they were very accommodating and understanding. If you find this review, consider yourself DONE looking for a quality re-upholstery business. 5 Star Custom Upholstery has earned a customer for life, in me. I think it would be impossible to find a better experience anywhere else.

These guys are the best. Their work is top-shelf. Amazing…read more I highly recommend getting a quote on any furniture you need to have recovered or repaired. Support local businesses!

Neil does great work at a fair price. I have used him multiple times and he has exceeded…read moreexpectations each time. Highly recommended!

Neil is one of a kind. If you are looking for someone who will treat your project like one of their…read moreown then you need to contact him. His attention to detail is impeccable and craftsmanship beautiful. He is honest and caring. If you need a handyman he is absolutely the one you should call.

Contacted customer service and was hung up on by a REPRESENTATIVE NAMED ELBA. SHE EVEN ADMITTED IT!…read moreGUARDSMAN SUCKS!!! I purchased this waranty through Havertys furniture. I bought the 5 year Gold Plan. The best plan available. After 2 1/2 years the leather sectional furniture started pealing and one piece was warping. Guardsman denied ALL claims on the pealing without even coming out to look at it. I sent them numerous pictures. They said It was not due to normal wear and tear, but it was in places that there was no way it was wear and tear!!. A technician did come out to fix the warping, he did this by putting 2 pieces of wood underneath the furniture. It looks like CRAP! ROOMS TO GO quality! Not only that, it caused further damage to the unit and to our carpet. Guardsman refused to fix the damaged and get this... they wanted ME to get in touch with the technician that did the initial work. They refused to contact them. Guardsman had a 2nd technician that came out that noted all of the damage but Guardsman still denied all of those claims as well! I contacted Guardsman again and all claims were denied and all damaged and get this.. I was expected to contact the contract company that did the work to come fix their work. I did contact Havertys. I paid extra to have Havertys come out and view the shotty work Guardsman did and the pealing and only because I had purchased the Gold plan Havertys will come fix the sectional. So, unfortunately you have to get the extended plan, and deal with the horrible company Guardsman.... but it appears Havertys will stand behind their furniture. Guardsman Sucks!!

STAY AWAY!!! Horrible customer service. They will try to find a way to decline your claim. The…read moreprocess of filing one is ludicrous. You call them, they email you, you have to send pictures but they have to be a certain file size, you have to electronically send those pictures and print up and send the form separate by postal. After that they give small windows of availability and try to screw you still by claiming loop holes. If you try to go over the contract they hang up on you. I am not joking the customer service agent hung up multiple times. I did not cuss or anything. All I did was point out where they were wrong. If you insist on buying it still i have a bridge I would like to sell you.

Chad did a great job fixing some wood work damage due to termites. He was easy to communicate with,…read moreproviding a quick response. Glad I found him! Looking forward to working with him on my next project. Great work ethic!

We had 3 bids to have a pre fab pergola built! While Chad wasn't the cheapest, I just had a good…read morevibe from him per our phone conversations. When he came to look at the job, he was right on time, (which is gigantic to us). He was on time each time he came!! He really did a quality job and kept us informed of a few bumps along the road with the build! His communication is second to none, (another gigantic thing to us)! He didn't try to shortcut anything at all on this project. Overall we would most definitely use Chad again and highly recommended him to anyone that is in need of a great handyman! Randy C

A picture is worth a thousand words. Ray was supposed to lay our tile flooring at a 45 degree angle…read more(diamond pattern) and this is the flooring he thought was acceptable as a "professional". Our bathroom remodel turned into a nightmare and this was the last straw. Please do not be conned by this sweet talking, God fearing couple. They are not as experienced as they try and portray themselves to be. They offered to fix the flooring but wouldn't give us our money back to fix all of their MANY mistakes and to complete the bathroom remodel ourselves. All trust was broken to the point that I wouldn't even trust them to give me the heimlich maneuver if I was choking. I would be better off dislodging the object myself!

5 Stars! Had a kitchen cabinet coming detached from the wall. Ray was on time and knew exactly what…read moreto do. I've got a few more projects I'm sending his way. Thanks for a job well done.