Just became a full time resident in Lake Havasu and didn't know where…read moreto take my desktop for a check-up. Was referred to Click IT by one of the gals at the credit union. They looked at my old desktop and determined it had a bad motherboard. So, decided to purchase a laptop. Nick helped me decide on specifications to look for and made some recommendations on what to purchase. After I purchased one of the laptops that he recommended, had him come to my home to set it up. Since I am not technological at all, really appreciated all his help. Was very pleased with their service and would definitely recommend them.

If you are reading this because you are deciding whether to bring your computer or electronics…read morehere, based on my experience I would strongly recommend that you do not. To preface, I am above average in terms of being tech savvy. I built my own custom desktop and several other computers. My computer stopped displaying video from one DisplayPort. I narrowed it down to either the video card, motherboard, or monitor, but I needed another opinion, so I brought it into Click It Repair. When I first came in, they suggested it was likely a motherboard or video card issue. I asked how long it would take to diagnose, and they told me over the weekend. It was a Thursday, and I explained I could not go that long without my computer because I use it for my business. I brought it home, contacted the manufacturers, and got replacement parts. I brought the computer back the following Wednesday. I told them I wanted the video card and motherboard swapped, and if they could diagnose the old card, great, because then I could resell it. The next day, the video card company agreed to refund me, so I called and told them not to worry about fixing the old card and to just swap the parts. At that point, I had only been told there was a $60 diagnostic fee that would be included in the total. They had my computer for two days before calling late Thursday to say it would be $285 to swap the motherboard. I felt this was very high for the work being done, but I was already losing time from my business and needed the computer back. I reluctantly agreed because I was told it would be done either the next day or early the following week. Friday passed and I heard nothing. Monday passed and I heard nothing. I called and got no answer. Tuesday came and I still had not heard anything. I called several times, left voicemails, and drove by the store everyday. No one was there, and there was no clear sign explaining what was going on besides a sign saying they would be open tomorrow at 9. By Wednesday, I was extremely concerned. My computer cost almost $5,000 and contained business information and personal files, including my only copies of my wedding photos. I had received no meaningful updates and could not reach anyone through the business number. I eventually got David's number directly. Only then did I find out the power was out in the shop and that they had not finished the work. That is the part that bothered me most. No missed calls, no text, no voicemail, no clear sign explaining the situation, and no proactive communication. David told me over text that they would have it done late Thursday. When I explained that I had not heard from anyone and was so concerned I was considering calling the police, he told me they had tried reaching out once. From my side, I had no record of that call and no voicemails, which made me even more uncomfortable because if that was untrue, what could I trust? I asked if I could pick the computer up as soon as possible, but he said he would have to bring it to my house Friday because the store was still not open. Friday came and David called me to say they were bringing it by. That phone call is what ultimately led me to write this review. Instead of beginning with an apology or acknowledging the lack of communication, he immediately started explaining how much money he was losing and describing every detail of his power issue. I tried to explain that I was on a time crunch, this computer is essential for my business, and I had received no updates. I was not yelling or being rude. His response felt dismissive and sarcastic. He said something along the lines of, "Congratulations on getting married, life is great, thankfully I fixed it, you're going to love the computer, good luck," and then hung up on me. I was shocked. I called back and told him I did not think I should be paying full price after everything that happened. At that point, he became very defensive and started yelling that he was the one losing money and that he was already giving me a discount by not charging me a $70 delivery fee. The delivery was not something I requested; I had asked to pick up the computer, and delivery only became necessary because the store was not open. When I finally got the computer back and tested the original issue, the display port still did not work. When they delivered it, they told me the old card had displayed properly when they first tested it at the start. That suggested the problem was not the computer itself, and this was something they could have told me to avoid this work in the first place. In the end, I felt ignored, overcharged, dismissed, and disrespected. The lack of communication was unacceptable, especially while they had an expensive computer that I rely on for my business. The phone interaction with the owner was the final straw. I hope others see this and the 300$ was worth it.

If their idea of standing out is by taking the customers money and not responding to calls, emails…read moreor faxes for more than 6 months, then I think they made it.

From the owner: Website Designer Website Hosting…read moreDomain Name Registration

I tried for months to get a rendering for my business wrap on my truck and I never heard back from…read moreCory at Tech wrap and I kept calling and texting and he was always busy I will not recommend anybody to him just because of his reliability!

Jody and I had a ton of fun building this car and met a lot of great people along the way. This car…read morewould have not come to life without the amazing artistry of Corey Wilcox and his Tek Wrap business. He was so great to work with and completely accommodating with design prep. If you ever need any vehicle wrapped, and want to support a local business, do not hesitate to reach out to Corey and he will take care of you. His work is amazing and you will love it. Check out the gallery on his website.

Foxx Media ROCKS !!!!! The gals were so professional and…read morepolite. Not to mention fast and super talented!!! I had brochures made here snd will definitely be back. Prices are very reasonable !!!

Our business has been using Foxx Media for years. What a wonderful company they are. Their websites…read moreby Tara are outstanding, they do all of our advertising and at a great price!! Very helpful and wonderful company, I can't say enough.. Thank you for everyone at Foxx Media

No one answers there phone anymore, no o e cares, they pick and choose, the world is going down the…read moretoilet and due to to Covid I may not try again and if I do call back there may be a delay in time

From the owner: Helping with custom web development.read more

The best Graphic Designers Lake Havasu has to offer hands down. These guys come from both coasts…read moreand experience that can't be beat. Friendly incredible customer service experience that can't be beat. Keep up the great work Colorfield!

From the owner: Graphic design, brand strategy, web design, social engagementread more

Shopped all over for a smoke deal on a 2019 razor went to numerous dealerships and I will say…read morewithout a doubt that Bobby Jack and the girls are the best team to work with by far in multiple states that I visited Bobby was very informative straight to the point and went over everything I asked which was extremely detailedI think you guys very much and I love my new rig

From the owner: Website Design with SEO or Search Engine Optimization is VITAL today for your business. We offer a…read morefully optimized mobile friendly design.