Everyone you talk with at Ridge Pointe is sweet, helpful and caring. They have gone above and…read morebeyond to make sure my needs were met and that I felt comfortable with the treatment recommended. Dr Hohlen was able to fix prior dental work done incorrectly and now my teeth look great.

If you like a snazzy new office and a dentist with an authoritarian bent, this is your place! The…read moreoffice really is nicely appointed, and the front desk staff were helpful, thorough, and congenial. If you like to have a big TV crammed in your face at the dentist, you're sure to have that wish fulfilled, too. If you like an "expert" dentist who makes all of your decisions for you, Dr. Hohlen fits the bill. However, if you feel it's your own responsibility to be informed and say yea or nay to the chemicals and treatments being put into your own and your children's mouths, this may not be the dental practice for you. Although I went in asking nicely about facts from a systematic review article, I felt pressured and felt that my voice (and the evidence) carried little weight. Next, (and this could happen anywhere, I guess) a dental hygienist called my (young!) son by the wrong name while ushering him back to a chair and waving me off as if there was no need for me to follow. We quickly sorted out the misunderstanding, but I'm glad my son didn't end up getting whatever treatments were on "Sam"'s chart! Then, I was not impressed with his manner as he brandished a large needle aimed for my needle-phobic child's mouth. I felt his manner was not suave; granted, it is hard to be suave when you're holding a large needle. But he looked at me as if he expected me to control my child into not freaking. Then he said to my child, in frustration, "You need to do whatever your doctor or dentist says." I'm sure he didn't mean that to sound so creepy. But actually, I'm teaching my children to be informed and take responsibility for their own health. Dr. Hohlen seems to hold an exactly opposite belief. (PS: It all worked out. Dental care was administered, and no lasting trauma.) Finally, he assured me that a service would be billed as "this", because "he's hoping to take care of my teeth for a long time to come," and when the bill came... it was billed as "that." This could be as simple as a miscommunication between the doc and the staff who do the billing, but still not cool. He is young, and people do learn and grow. I hope a few years from now it'll be a different story. But I wanted to write this for the information of people who do want to take responsibility for their own health choices.

Easily one of the most unprofessional, dismissive healthcare experiences I've ever had. I got a…read morefilling from Dr. Fischer in March. A month later, it was causing sharp internal pain and sensitivity to cold. When I went back in, he gave it a 30-second glance, did a bite test, and immediately blamed my bite -- no X-ray, no cold test, no real effort to investigate. When I explained the pain felt internal, he cut me off with "Oh, you don't trust the professional?" -- arrogant and defensive from the start. I calmly tried to understand what he was seeing because it felt like we weren't even on the same page. Instead of a conversation, he kept claiming I was "arguing" simply because I was asking for clarity and solutions for a problem he clearly didn't want to deal with. It got worse when he pulled up a picture of my tooth, pointed to the wrong part, and tried to gaslight me into believing I had told them it was the back, when I'd clearly said the front from the start. When I asked the assistant to confirm what I said, he called me "petty" and kicked us out. Their office coordinator, Haley, wasn't any better. When I reached out hoping for accountability, she told me not to expect an apology since I was no longer a patient. She gave a weak, obligatory apology on their behalf but made it clear she needed to "hear their side" -- as if any part of this was acceptable or up for debate. That kind of leadership sets the tone for a practice, and it shows. Save yourself the time, money, and frustration. This office cares more about ego than patient care, and their professionalism is nonexistent.

Dr. Amy Wenninghoff is the best! My hygienist was awesome…read moretoo! It was a good experience from scheduling my appointment to the cleaning and exam.

Dentures are no fun, but if you want someone who does the best job ever, Dr. Wirth is great - plus…read morehe's funny which I always appreciate. My dentures look very natural and I'm very happy with them. The staff is very friendly. I would highly recommend this business if you need dental work.

Had a severe tooth pain that started two days ago. Optimal Dental got me in the next day-removing…read morethe tooth (at my request) relieving the pain. They answered all my questions.

I fell & hurt my top front tooth. The Dentist said I needed a root canal! .literally, any of my…read morecoworkers who had one, had problems. He pointed out they didn't have him do it it. I had NO PROBLEM. REALLY EASY! Every one was great, as usual!care was terrific!.

absolutely amazing, squeezed me in last minute for my self proclaimed emergency AND OF COURSE…read morehandled me with care i LOVE this place been going here my whole life -isabella

Poor office staff experience. A staff member told me they are not accepting new pts who have…read moreAmeritas insurance and then denied saying this to me when the Ameritas rep called to follow up about it. This office staff also spoke very negatively about Ameritas to me when I asked why they single out Ameritas (even though this office has accepted this insurance for almost 20 years) The website says accepting new pts & Ameritas dental insurance but I guess not together. Very skeptical of this. Great dentist but I'm surprised they would allow a person with this type of character to work here esp in the medical field.

My whole family has been going here for more than 20 years. My daughter had white patches on her…read morefront teeth and Dr. Burgher was able to remove them (he got special equipment)! His team is very friendly and the place is welcoming. I like that they have a membership plan since we don't have dental insurance.

I had a bike accident and broke off three of my front teeth and they were able to repair them and…read morelook as good as new!! I without hesitation highly recommend them. From beginning to end everything was comfortable, professional and easy

I had an appointment today and I asked if we could talk about my care and how things have been…read morehandled. I didn't allow the tech to look into my mouth as I just had surgery and it's sooo sore and uncomfortable and I'm terrified of the dentist office ..I ended up leaving crying. I got yelled at .. told by Sara I wasn't allowed to talk .. she overspoke me and then started yelling at me in front of her tech .. I didn't understand previously the conversation we had had and the reason why she was trying to extract another tooth.. I have had a rough financial situation recently and dental is expensive for me. Because I wasn't able to stay on timeline, she expected me to ignored when I called the Emergency emergency lines.. I was judged And ridiculed when I asked for antibiotics because my tooth was infected the same same tooth I needed to have extracted. I came in today to have a temporary filling filled, and I ended up leaving just after four days of oral surgery in tears. Sarah actually accused me of being rude to her staff after I was ignored and deflected several times by then.. I can see now this is a financial issue and I was being judged because I don't have the money. I didn't deserve that I didn't deserve to leave crying just after surgery. Please steer clear . I've never had interaction with such a disrespectful judgemental providerr .. ever. I told her I think I just misunderstood but I'm being yelled at because I got 3 teeth pulled and misssd one because I thought it could be saved... ridiculous