The food is not that good, the rooms are always freezing cold! The noise from the other side…read morecarries over, to the point of distraction, and the staff is usually rude or confused (or both). Just recently, I went there for a breakfast meeting, and they were having roof work done, so the banging went on throughout the entire thing!

I have been to at least three Irish Night dinners there and the food was great…read more Also went to a post wedding reception - again, food was great.

Hotel is on beautiful Mt. Holyoke campus. Rooms are comfortable and homey, overall the facility is…read moreattractive and welcoming. Visited during summer months so we did not get the complimentary breakfast as school was not in session, though complimentary coffee and tea were available. Hotel is a five minute walk to a small shopping center and a few restaurants.

Surprisingly cute hotel smack dab in the center of Mount Holyoke's campus with complimentary…read morebreakfast, good customer service, and generous amenities. If you need to visit Mt. Holyoke College, this is 100% the place to stay!

This place is like a museum very friendly people fix great drinks food is actually pretty good for…read morean event space. Don't expect gourmet just comfort food.

Apparently no liquor license??? Party advised 2 days before event That's very poor form.read more

We hosted a BBQ lunch baby shower at the Summit View Pavilion. The food was excellent, delicious,…read moreand our guests raved about the meal. The serving staff was attentive, pleasant, and listened to our every need. The Pavilion is lovely for an outdoor event, we brought our corn hole to play and it was perfect. The pricing was competitive and was worth it for the quality of food and service. The bar had a wonderful selection, and our guests were satisfied. We were able to use our own playlist. The staff boxed up left over food. The event was a big hit and our guests raved about this choice for the event. I highly recommend the Pavilion for any outdoor casual event.

My fiancé and I recently had our Jack & Jill at the Summit View outdoor pavilion. The entire staff…read morewas incredibly helpful and quick to assist with all aspects of the day, including helping unload our cars and putting up extra chairs/tables when we ran out of seating. Tony continued to check in with us throughout the night to make sure we were having a good time. The food was delicious and we got so many compliments from our friends and family. Thank you guys again!!

Their Bingo night on Wednesday is the best. It is under the Mass Lottery and very well managed…read more Fee to play is a bit pricey at $50.00 but that includes every game. No other cost unless you wish to purchase extra games or maybe some of their many freshly prepared food items at a very low cost. The winning prizes are good amounts and are regularly increased depending on the amount of people in attendance. If you want you can go to the bar upstairs and play Keno or have an alcoholic beverage, though you can't take the alcoholic beverage down to the bingo hall. Fun thing to do

A nice, large hall for a special event, Whether celebrating…read morea marriage or the end of Lent. Good acoustics and lots of parking spaces, Bring the whole family and their bright, smiling faces. Went for a special event with my extended family. The club members were very accomdating and had everything in order for us when we got there. Nice, big space with large banquet tables. Not the easiest to get to off the highway, but we made due. Cool-looking high wooden ceilings. Overall, nice venue.

Knights of Columbus is a very nice venue for large and small parties, the grand ballroom can…read moreaccommodate up to 350 guests and boasts the largest dance floor in western New England. There is a separate members only entrance to the cocktail lounge; it to is large enough to accommodate 125 people and is available for special member cocktail functions. Wine, beer and mixed drinks are very reasonable at the bar, service is good and the entire property is very well maintained. I have been to many functions there over the years and they do an extremely good job especially in the kitchen.

I was a volunteer at the Night to Shine event back in February. I had left my dress boots in the…read morestaffed coat check room. When I returned to get them they were gone. I had thought they were maybe missed placed with everything going on. Went back the next day and a woman from the office took me in the coat room to check ,they were gone. I must say though the woman in the office was very helpful. Although my expensive boots were still gone??

Mill 1 at Open Square was awful during our wedding planning. Covid hit after we had a signed…read morecontract and they wouldn't (or couldnt) follow through with their part of the contract. They would not give us our money back but instead wanted us to sign an addendum with all these new rules. Long story short, the courts had to order them to give us back our deposit.

COVID-19 Wedding We…read morefell in love and booked this venue a year in advance. Due to COVID-19 restrictions put in place by The Governor Charlie Baker we were unable to hold our wedding as stated in the contract, a contract that we had paid in full. We had to forgo our wedding becuase of the Pandemic and ALL of our vendors except Mill 1 refunded us and were extremely gracious. The owner believed that he was not in breach of contract even though we paid for a space for 50+ guests, a dance floor, & a bar which due to COVID-19 he was unable to provide any of those things. its NO ONES fault that these restrictions were put in place it just comes down to being able to provide what was paid for. None of us would have thought a year ago that we would be "social distancing" and wearing face masks everywhere we go. The owner stopped replying to emails after we asked him straight up (so he would simple have to say YES, he can provide us with was was in the contract or NO, he cannot. ) We had to get our lawyer to reach out and inform the owner that he was in fact in breach of the contract & that further action will be taken if he continues to refuse to return our money. Of course the morning after our lawyer was in touch with him we got an email back from John. This time stating that we could have our wedding at Mill 1 BUT with only 25 people inside or with 100 people outside at another location outside the building of Mill 1 (which by the time our wedding date came around was no longer allowed in MA due to further restrictions put into place). But that is simply thats not what we paid for and were promised by our conrtact that we had signed and paid in full. We paid for the gorgeous building and the ambiance it provides. Not something out in the parking lot with less than half the guests we wanted. John would still not address the fact that we couldnt have a dance floor or a bar. He told our lawyer that he would give us half of our money back but only if we signed an NDA (non-disclosure act) so we couldnt inform the public on how he chooses to run his business no less how he chooses to treat consumers during a PANDEMIC. Our lawyer asked him for that in writing...we never got it. Spoke to our lawyer today (7/29/2020) and we have to formally sue the venue, John Aubin had no response to the letter our lawyer sent over on 7/21/2020. Today is 9/8/2020 and yesterday we finally recieved some kind of correspondance with the venue. We got an email from Regina (event coordinator) asking us if we would be using the space on 9/12/2020 for our wedding. Our attorney reached out to the venues owner John Aubin on 9/5/2020 to inform him that we would be continuing with our choice to not modify our wedding that we had paid in full for & that he could reach out at any time prior to discuss options but either way we would be continuing with legal action against Mill 1. We got no response from him. The email from Regina was fowarded by us to our attorney who kindly informed her of where we stood on the matter. Please note that Regina also mentioned that we needed to respond to her by 9/8/2021 (yes, she said 2021 obviously meaning 2020) so they decided to reach out at 1am, on a Holiday weekend, only 5 days prior to our original wedding date, and give us 1 day to respond, ONLY after the owner recieved notice that we would be persuing further legal action, coincidence? We dont think so either. Today is Monday, 9/14/2020 - our wedding was supposed to be a few days ago, no word from venue. Today is 12/30/2021- Yes, the end of 2021. We haven't heard a thing from John Aubin BUT we got an official court date today. We will see him in court January 26th 2022. Today is 1/26/2022 - Court was cancelled DUE TO COVID (ironic isn't it?) 4/13/2023 TWENTY TWENTY THREE- we've been to multiple court dates and John's tactics have works, we're exhausted new parents and we can't do it anymore ‍ anyways, a word of caution, stay away. We've spoken to SEVERAL other couples who have also had to sue the venue and WON (they got their money back thank goodness)

On a lacrosse trip and new to the area, we stumbled into Cal's, and what a great find…read more My son had the pizza, I went with the Bolognese, and I couldn't pass up a martini. If you're a martini fan, this is definitely your place. Great food, great vibes, and outstanding service. Highly recommend!

I have come here a few times now to burn up my gift card given to me years ago. I don't have the…read moregreatest vibe here, maybe a bad first experience my first time here? Food is not bad, good service, just not my cup of tea.

We were here to see King's X on a cold rainy night on Halloween weekend. Of the three shows we saw…read morethat weekend, I think this one had the best overall sound. The room reminded me of a semi-illegal warehouse space that the town hasn't found yet...in a good way. We felt right at home and would love to come back sometime. Local streets are a little unclear on where you can park, but we assumed no one was going to bother checking on a Sunday night.

We came here for a Cory Henry concert and it was so nice. The music was great. The venue was nice…read moreand intimate. Exactly what we wanted. The bistro was cute. Very limited options but also diverse. Had vegan and meat options. We had tacos and nachos. They were decent.