Great place to rent Uhaul trucks and vans of all sizes. This is the closes place to our home so…read moreit's super convenient. Nothing fancy to say. The folks were very nice and the check in and check out process is simple. This is my new got to place for renting Uhaul trucks.

We really apologize for this review being overdue, just got caught up with the day-to-day...but…read morenow, we want people to know who are looking for a stellar storage unit experience, please look no further. Do not hesitate to reserve your unit... This company is professional, honest, and all around awesome as storage units go. We've had several located in different parts of the US, and yes there is a difference. We desperately required a storage unit, possibly two, due to a huge move from over 1,000 miles away. Calling from our home town and not knowing where to start, I decided upon Ridgefield Mini Storage. As luck would have it, owner Erica answered the phone and was informative, understanding of our situation, and helpful. She immediately made us feel at ease, we decided to move forward with them. This is one of the best storage unit facilities we have ever used in terms of communication, genuine helpfulness, cleanliness, & safety. The front desk mgr Camille, is just as helpful. It's always a pleasure speaking to either of them. They both go out if their way to answer our questions and find solutions. They are both on the same page, that alone in regards to doing business these days, is definitely a plus! Being new to this area, not knowing the lay of the land so to speak, we have called about other things in general relating to moving & storage and assistance, Erica takes her time with recommendations and assistance as does Camille. We are very grateful that the stars aligned that day I called and put me in touch with Erica over all those miles... thank you very much for everything, we really appreciate it and look forward to continuing our business with you!!!

We rented an RV for the holidays to drive down the cost. The Class C RV was perfect for our family…read moreof 4. We had an unforgettable time! Our first time taking an RV on the road and the staff put us at ease answering all our questions. I would definitely recommend this business to anyone looking for a RV rental! They have larger RVs for bigger families as well.

Park and Store in Ridgefield WA is a really wonderful storage facility! I highly recommend it! The…read moreOffice Staff and Management is just great and very supportive. They help you along the way, with everything. Megan (the Manager) is so capable and knowledgeable about every aspect of this facility! It is new and has a state of the art entrance and exit capability you use with your phone! I am a senior citizen and even I can get it right!

I helped move my friend in here the location was super easy to get to I was able to set up…read moreeverything on my own on the kiosk super easily. the unit was clean and large even though it was one of the smallest options. management was super kind and was able to answer all my issues

Monday 7/22 I signed a contract with Battle Ground Mini Storage for unit number 404. Tuesday 7/23…read morearound 7pm I went to my storage unit, and found that there was a lock placed on the door, preventing me from accessing the unit. The office was closed. I called and left a voicemail. Wednesday, my plan was to ride my motorcycle to the storage unit, store my motorcycle in my storage and pickup the 20ft uhaul truck I reserved for an 8am pickup. I had already supplied my registration insurance for my motorcycle. Because a lock was placed on my unit preventing me access, I was not able to store my motorcycle, and forced to catch an Uber to pick up the uhaul. When I arrived to pickup the uhual the morning of 7/24 at 8am, after paying for the uhual and completing majority of the self check-in process, I found there was not a combination lock on the back of the truck. I looked all around the truck and inside the truck. I called uhual customer service, who attempted to reach the site manager. The site manager did not answer. I was then transferred to the schedule department. From there I was rerouted to Orchards location. Due to Battle Ground Mini storage not upholding their end of the rental agreement, I then had to take another Uber to the Orchard location. I arrived home at 9:30am versus my planed time of 8:30am. I hired movers through uhual to start at 9am. So I lost 30 minutes of moving time, as they were sitting waiting for me. I called the Battle Ground mini storage location and spoke to Emma. Emma advised a lock was placed on my storage unit by mistake from there their security team. She also advised she didn't know why the combination lock was not placed on the truck, and that my reservation was in the system for self check-in. As of today Emma is ignoring me. I have emailed Battle Ground Storage Unit on 08/13 and 08/19, and I have not received any response. This is the total cost I ensured due to Battle Ground Mini storage placing a lock on my storage unit causing me not to have access to my unit and for their staff not setting the combination lock on the truck: 1st Uber trip-$21.44 2nd Uber trip-$34.68 Movers: $47.50 Total $103.62 I would like to be reimbursed for $103.62. In addition, I canceled the storage right away, due to having to get a unit elsewhere and I was told I would receive a refund, for $44.84 for the unit, and I have not.

I found a great deal here, very clean, and good customer service…read more The facility is very safe and secured.

The management and facilities here are great! A nice and secure location to store your items at an…read moreaffordable rate. I had a very good experience here and highly recommend this business!

I used Big Al's to move my baby grand piano and they did an excellent job. A friend of mine, who…read moreis a piano technician, recommended them, and I can see why. They were very prompt--I received a quote within a day of submitting my request and was able to schedule a time slot. TJ and two other team members communicated with us from the morning, arrived on time, and handled the piano with great professionalism. We had a challenging down hill to navigate, which I felt bad about, but they managed it expertly, all while keeping the mood light with smiles and humor. I couldn't decide on the best angle for placing the piano, but they patiently helped me find the perfect spot. The entire move went smoothly, and I highly recommend them for their skill and professionalism!

I would give 0 stars in I could. I have moved over 20 times in my life and this was by far the…read moreworst experience I've ever had in every regard. They took 3X as long as predicted, charged over twice as much, and lost my most valuable possessions. To make matters worse, when I talked to the owner, Al Bartley, about where my missing boxes were, he accused me of lying saying he's sure they're at my house. I told him he can come by and search everything, but I wanted to know what facts he had that I didn't have that made him "certain" that my possessions were at my house. Since they used 3 different trucks at different parts of the process, and several movers worked part of the project and then left with a truck, I thought that they may have taken them away by mistake as the boxes missing, all marked "open first" and "fragile" were in the same area when they were moved. On one call trying to track down my missing packages (which included my medications and my hearing aids), the staff hung up with me. I was told I shouldn't have packed medications and they called to tell me so. They did NOT. And, of course, they paid me $60 to cover my losses of over $10K as they said they only owe $0.60/lbs and this is more than the weight of what was lost. PLEASE, PLEASE never use Big Al's Specialty Movers for any move. I can't imagine a worse possible experience than I encountered during and after the move.

I experienced parking lot damage to my mobility scooter carrier which made it potentially unsafe to…read moreuse. Assessed the damage and knew I needed a metal pro to straighten damaged steel part. Casey to the rescue in a pinch. Super Friendly, and quick to complete repair at a very fair price. Thanks for being there.

I'm a commercial fisherman in Alaska by trade so I spend a lot of time around welded metal. First…read moretime customer and I needed help with our delivery truck right before a holiday weekend. Casey said he had a full day and would do his best to fit me in. He was professional, personable, and a good welder. Not only did he fit in my repair on a door hinge but he also attended to all the hinges to make sure they were reinforced and unlikely to have the same problem as my damaged one. Great service. I'll trust him on the next job for sure.