Jessica did a great job on advising me on my very first property. She guided me on the the VA loan…read moreprocess and selecting the right property, was very responsive, and showed me how to make the right decision. Her advising skills were among the best and timely decision making showed me, a military officer, that her strategic acumen was on point. I knew she was a natural and her recommendation also saved me about $7,000.00 on closing costs as well. I still consult her on the market conditions. Fantastic realtor. Highly recommend.

Jessica is an amazing agent and person. As the sellers, we couldn't be happier with our experience…read moreworking with her. She was in constant communication, keeping us informed of offers, scheduling and thoroughly explaining every step of the process. Jessica is passionate about her work and truly cares for all involved in the process. We will definitely use her in the future and recommend her with 100% confidence!

Remo made the home buying process seamless. He was always sending us new homes, gave us pointers on…read morewhat to look out for, and was ready on the drop of a hat to go out and check out new listings. He was highly communicative and has years in the business. The closing process was seamless. I'd highly recommend going through Century 21 for your home buying needs.

I am a veteran, and I used USAA's agent referral program. Initially the first two agents they set…read moreme up with were huge disappointments. The agent's wouldn't return my phone calls and would schedule 'phone meetings' and then never called me. It was ridiculous! So i contacted USAA again and told them i wanted someone new. They referred me to Bill (William) FInn with this agency. WOW! Am i glad the first two agents didn't work out for me, because i never would've had the pleasure to work with Bill. Bill is extremely prompt, on top of things, and makes things easy for me to understand. I'm a first time home buyer, which can be overwhelming! Bill made the whole process easy breezy!!!! He will forever be my real estate agent, and i will refer him to everyone i know!!!

their sales agent Merry Steffan was horrible, unprofessional, and minimized all our concerns…read moreregardless of the concern. Lombardo is a great builder, however, they need to remain observant of their staff and the reflection they have on the business. I attached how nasty she was in emails for reference. Also, her sales manager never contacted me and addressed the issue despite calling them. Prior to closing, I wanted to have an inspector inspect the house, she spoke to me on the phone and told me that their are no such thing as an inspector with proper qualifications to inspect my home. Then when I had issues with the flooring, she said "as long as the structural are good we can close". They rushed the closing charged us 500 for not closing on time, and then after closing, took them 8 months to repair my kitchen floor.then my shingles were bubbling, in which I reached out; They repaired them immediately but I was met with "they are done right its an aesthetic flaw." uhm what? My shingles bubbling because they are not played correctly is not aesthetic. Now my basement has been leaking and we are going on a year in Feb 2025; they have yet to diagnose the leak source or address it. When I submitted complaints regarding my kitchen floor lifting she told me it was an aesthetic issue, lol my under a month home having a vynil floor completely lifting is aesthetic lol. Then they had a construction crew working on a sidewalk next to my home in which they used my house, my water source, and my property to complete a public side walk that has nothing to do with me. Next time I buy a home, and I meet anyone Like Merry Stefan, I'm running for the hills. Unprofessional, nasty, and doesn't care about her clients interest. Oh might I add she attempted to tell us we are not allowed to use an agent of our choosing to buy the house so she can make a larger percentage of the profit. Outright nasty.

We also have a cracked driveway and some cracks in our sidewalk that Lombardo will not repair. Our…read morehome is less than a year old. This is not our first new build and we have never had any issues with previous builders.

I just wanted to take a moment to say that Theresa is absolutely the BEST realtor I have ever had…read morethe pleasure of working with. She helped us navigate through the many twists and turns that can happen during a home purchase. Theresa is extremely friendly and knowledgeable about not only the process but also the area's that she services. I can confidently suggest contacting her to anyone looking for a home. Our offer didn't work out but we will definitely be contacting Theresa when we are ready to try again. Thank you Theresa for your patience, understanding and all around AMAZING customer service!!!!!

Theresa is wonderful! We have been working together for the past year. She sold a commercial…read moreproperty and our family home for us in Rochester, all while I am all the way out here in California. So she had to do everything for us remotely. Not only did she sell the properties, but handled all the big and small hiccups along the way. She always maintained a positive attitude and made me feel like everything would be okay. I can't recommend her strongly enough. I'm glad to have the properties sold, but will definitely miss working with her.

Pat is the best! We found her here based on her great reviews and she definitely a 5 star realtor…read more She helped us picked the right house in just 1 month. She never push us and always tell us the pros and cons of each every house. We learned a lot from her actually! She is so patient and always try to accommodate our schedule. She told us that neighborhood is important and what we can do to improve the house value...tons of info. Contact Pat, it is your right decision to find a realtor standing on your side. On more thing worth mentioning is that, Jeff Kennedy, is the kindest broker on the market. Pat and Jeff always picked up phones when we needed, even at night and weekend. Great professionals!

Pat has been a huge help for me searching for a house in Detroit! She took note of all my…read morepreferences, including area, style, price range, neighborhood, and more, to find the perfect spot. Pat answered every one of my questions each time I called her. She is a priceless resource!!!

I had some special circumstances to sell a house that wasn't mine (and get it ready to sell), and I…read morereceived a referral to Christine from two separate people I had been working with in the area. The referrals were extremely helpful and I feel like Christine was the perfect realtor for my situation. She was able to give me some great advice to take care of some things that needed to be done to get the house ready to sell. When it was time to list, the process was quick and painless and Christine's experience was a key to making it happen. With her knowledge of the area and experience we were able to list and sell the house quicker than I thought would be possible. Through every part of the process I appreciated Christine's Professionalism and timely communications.

Highly recommend Christine and the Phillips group to anyone in the housing market! We had the…read morepleasure of working with Christine in purchasing and selling process! As first time home buyers we are overly appreciative of the detail and time spent breaking down the complexities of the housing market. Christine went above and beyond our expectations. We are very appreciative for Christine, she is GREAT at what she does and an even better person!