Mike repaired three clocks for me, a Grandfather clock, a coil driven wall clock, and a small…read more"cuckoo" clock with no cuckoo but bell. He did a fantastic job. Made adjustments later when needed and is a really nice guy. I can't recommend him enough

Not sure what is going on. I tried calling this business four consecutive times. First no answer or…read moremachine during business hours. Second someone picks up, says nothing and hangs up. Third time I get the same thing. Fourth time I get an automated message that the guy has a voice mailbox that hasn't been setup as of yet. Apparently, this guy doesn't want business. I apologize up front if this is a result of a technical phone problem, but as a customer it's frustrating.

So Accommodating!!!!!! Always greeted with a Smile!!!!!! I had a treasure that was left to me…read morewhich needed some fixing and I thought there was no hope. Boy, was I surprised!!!!!! It turned out great and then they went over above by Shining the Ring that it Shines like it looks Brand New!!!! My Grandmother's Black Hills Gold Ring is so precious that I feel so complete again!!!! Thank you Jena V.

This business illegally charges sale's tax for services. If you are only obtaining services and…read moreare not purchasing an item, make sure they do not charge you sale's tax since sale's tax is only applicable to purchasing a materialistic item. This information can be verified with the California Department of Tax and Fee Administration - Publication# 73. I visited Legacy Jewlers to have my wife's rings resized. Upon the initial visit I met with one of the owners, Kevin who was very friendly and was able to assist us with determining the proper sizing of the ring. He mentioned it would take about a week to complete. The cost to resize (1 size down) a gold ring and platinum ring was $120. When picking up the rings I met with the other owner, Nick. He included sale's tax even though CA sale's tax is only applicable to purchasing materialistic items and not services. I explained that CA sale's tax is not applicable to services and he could verify this information with the California Department of Tax and Fee Administration (CDTFA) which is the CA State Department that administers the Seller's Permit which is required to operate the business. I even offered to show him exactly where this information could be found on the CDTFA website since he had a computer nearby. He declined and said he wasn't changing how he charges customers even though he refunded me the illegally charged sale's tax. It was interesting to encounter a business owner oblivious to the law while declining to learn and apply the law to prevent an audit, fees, and potential Seller's Permit revocation by the CDTFA.

!!!!!!!!!!! STAY AWAY FROM THIS PLACE!!!!!!!!…read more I brought in a knife to executive engraver for a name engraving a week before Christmas. He said he could get it done before then and was not available for the following 3 weeks. He engraved the name on the wrong side and said that it was unfixable. Called the store to order me a new one and said that it would be on the house... they didn't have any available so he grounded down the metals on the original knife and re-engraved on the other side like I asked.. finally picking up a knife March 4 when he said it was supposed to be done before Christmas. The knife is not in the same shape it was when I initially brought it to him. It was brand new. The knife now does not close correctly and I told him that and he got very frustrated and raised his voice at me and told me he doesn't have time to talk to me and to take a knife and get the F out of his store. This man has issues and he's very unprofessional and his work is absolute trash.

I ordered a custom metal license plate holder and received it a week later. Dave was great to work…read morewith.

We brought our clock in at the beginning of December and recently got it back beautifully cleaned,…read moreadjusted, and fully working again. The shop itself is a delight--filled with stunning antique clocks alongside newer pieces, all in a clean and well-maintained space. The staff were incredibly helpful, took the time to answer all of our questions, and clearly take pride in their work. I truly can't say enough about the exceptional service. Highly recommend!

They stand behind their sales and work. Very knowledgeable about antique clocks so repairs and…read morerestorations are great!!