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    Welch Transfer & Storage Company

    3.0 (6 reviews)
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    4 months ago

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    5 years ago

    Only moved 1 street over, very prompt, hard-working and friendly! Will definitely use them again!

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    5 years ago

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    10 years ago

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    8 years ago

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    Affordable Movers - Apartments, homes, offices and even colesiums!

    Affordable Movers

    (22 reviews)

    The crew that showed up to move us from Abilene to San Angelo was absolutely jam-up. We genuinely…read moreappreciate their hard work, professionalism, and effort. However, the pricing and communication were not handled correctly. Prior to hiring, the team lead came out to verify the site-unseen estimate we had received the day before. At that time, the price was confirmed for the entire move. It was acknowledged that it might take more than one load--which we understood--but no contingency, plan, or additional cost structure was discussed for the extra trip. Upon departure of the first load, we were subsequently told that an additional $800 would be required to bring the remaining items, despite no change whatsoever in scope. In my business, if something will require more time or resources than originally estimated, a change order is required--and as soon as possible. There was no acknowledgment of an erroneous under-estimate, just additional charges, or..."the lowest he could do it for..." For clarity: * initial estimate: quoted and agreed upon $1,800 for the job, then billed $1,895 * Second trip: additional $800, billed $850- apparently the job doesn't include a second trip, Total: $2,745 for 2 loads slapped into 1.5 storage units, sent in a 32-ft box truck (labor included) For comparison, the last moving company we used also underestimated--but they owned it, corrected it, and we happily paid them for their trouble; they earned it. We don't expect anything for free. We do expect accuracy in the quote and a clear plan for contingencies before agreements are made, and shouldn't be forced to pay after the fact..(which is unlawful btw). Bottom Line: Don't over-promise and then under-deliver. I didn't appreciate that, and it felt predatory in nature. Your last-minute add-ons ($95 + $50) earned this fair and honest review. Thanks, Paul . 2.5/5

    My mother hired this moving company to help transfer some items from a storage unit to my late…read moregrandmother's house. Unfortunately, the experience was extremely disappointing. One mover in particular was unprofessional and rude, making unnecessary comments about some of our belongings that were damaged. They accused us of complaining about the price when we were simply asking for clarification on charges, and even threatened to cancel the appointment. To add context, my mother and I traveled from out of town specifically for this, she's from Arizona and I'm from San Antonio. Having to deal with this kind of treatment just added a lot of unnecessary stress to an already emotional situation. Overall, I would not recommend this company based on our experience, and I sincerely hope they improve their customer service in the future.

    Welch Transfer & Storage Company - movers - Updated June 2026

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