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    Well Done Builds

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

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    3 years ago

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    CKF

    CKF

    (9 reviews)

    West Omaha

    I use CKF for all my counter tops and they do a wonderful job. I won't go anywhere else! Lori C is…read morethe BEST!

    Steer Clear of CKF. On countertop/sink install day, they touted their 'complimentary' cleaning…read morewith CKF branded '3in1 Cleaner/Polisher' and also failed to glue down one section of the countertop (which we had to call them back for). A CKF brochure titled 'Countertop & Sink Care' highly recommended the 3in1 cleaner specifically for Cambria countertops. We continued to use it 2 or 3 times a year for the first 4 years until we noticed that water rings and a bleached area under our coffee pot were growing increasingly worse and were no longer improved by continued use of that cleaner. We called Cambria to report the problem on our matte finished countertop. They told us to immediately stop using the cleaner (which btw isn't food safe) and sent out a rep to evaluate the problem. Cambria rep could not clean the problem away. We were later told that the Cambria warranty was voided due to use of the non-approved cleaner. Cambria had cut ties with CKF the prior year. CKF sent customer service reps to evaluate and clean the countertops. Their cleaning agents were oily which temporarily improved the water rings and bleached area but did NOT fix the issue. They offered a discount if we chose to purchase a new countertop since we were outside the 1 year warranty CKF provides. What a deal. Total disappointment and frustration after buying our very expensive 'maintenance free' countertop. We decided against a lawsuit after discovering that 1) legal retainer fees were nearly on par with the cost of the countertop, and 2) small claims court can issue a judgment against CKF but can't enforce it that judgment. Beware people. CKF did not take responsibility for this problem and attempted to 'clean it' away with oily agents that did slightly improve the marks, but mostly just temporarily hid them until the oil was washed off. We're now stuck with an expensive countertop where we have to set everything on towels to avoid further damage.

    Well Done Builds - cabinetry - Updated June 2026

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