Corey was great! Made the process smooth and easy! Took care of concerns and was extremely helpful.read more

worst customer service ever! Will talk you into buying a bunch of warranties you don't need and…read morethen when you need assistance using policy you purchased they will blow you off, not return phone calls, and make you feel like you're an idiot who can't read. Only when you say legal action in writing do they start to return your phone calls. don't buy anything from this business. Worth the drive to go to Starke!

Go visit Aria, Ali and Bob. So easy to work with and really have great vehicles. Very happy with my…read moreRav4! Thank you!

This is my daughters first car purchase. We live in Canada and she is a medical resident living in…read moreGainesville. We were so pleased with the whole process from start to finish, advice on the right vehicle, mutually agreeable fair price, wonderful communication including all it the information needed for registration safety and insurance. My daughter noticed the cleaning odour Arie assured us this is just part of the detailing. He checked it out and put in a new AC air filter just for our piece of mind. This dad was thrilled with the treatment of my daughter by the dealer and comforted that she can return anytime for advice and service. Thanks

Reece and Marie were Awesome with the mom and dad and selling them the car they were looking for…read more Was actually fairly hard to find a good example of the low mileage make and model and fully optioned car they were looking for, for they money they wanted to spend; but Automall had it and they were very easygoing, friendly, personable, and enjoyable to deal with. We did have an oil leak we fixed by tightening up the oil filter (couldn't get any easier than that), but that's par for the course with any used car. You have to expect things like that or worse. ...but they couldn't be happier. Anyway, thank you very much, they Love the car and will probably still be trying to figure out all the snazzy new fandangled buttons a year or two from now. Excellence in used car buying here.

Buying a car from North Florida Automall was a fantastic experience! I'm sad I waisted time and…read moredidn't go there first. The selection of cars was awesome! I found two that day that met my criteria (and had been looking all over North Florida with no luck). I heard about North Florida Automall mall from a friend who also had a great experience. They will definitely me my first stop next time, you get a great car at a fair price and not of the sleazy car dealership shenanigans.

Almost a year ago, me and my wife went to just see what it would take to upgrade our 2017 gmc…read moreterrain for the following year. When we arrived we noticed new people. This is when we were greeted by the new GM,a big tall man named Chris. We talked with Chris about our finances, and adding we just bought our first home a really could not afford anything more at the time. To bring a long story short. By the time the talk was over Chris had paved away for us to trade up to a 2023 Buick envision essence ST. It's the car buying experience I have ever experienced. This dealership is fantastic, and everyone should go there to experience the joy and stress free process of getting a new car you could only dream of before you walk through GMC dealership in Lake City Florida. DON'T FORGET TO ASK FOR CHRIS.

I love my new Terrain! The dealership was great to work with and made the whole process simple and…read moreeasy! Highly recommend.

The radio on my 2018 Dodge Durango has screen de-lamination & it clicks everywhere on the screen…read moreand I'm almost at the point of just keeping the radio off while I drive my car.I went 3 times to the dealership and They did not want to replace it unless I paid full price $1600.00. There's a bunch of dodge radios doing this and this is a factory problem. I waited a week to get my battery changed and radio inspected but they finally found some insurance and got it changed out. Im very disappointed in dodge and probably never buy dodge again unless they fix their interior issues. *Update after having my car for a week CJ got my radio changed with warranty only paid a small deductible. Thank you CJ for taking the time to find the insurance when other service writers couldn't.

MORGAN AUTO GROUP: WHO IS GOING TO TAKE RESPONSIBILITY?…read more I purchased a vehicle from Lake City Chrysler Dodge Jeep Ram, a Morgan Auto Group dealership, and what should have been an exciting purchase has turned into weeks of frustration, unanswered questions, and finger-pointing between Morgan Auto Group dealerships. The biggest concern involves the finance office. I agreed to purchase an extended warranty for $1,899.00. After reviewing my paperwork, I discovered I had been charged $3,999.99. That is more than double the amount I agreed to. The documents were presented on a small phone screen, making it difficult to review the details before signing. I did not discover the discrepancy until after the transaction was completed. I am currently consulting with an attorney regarding that issue. But the problems did not stop there. Before purchasing the vehicle, Julie Sullivan assured me that the vehicle had gone through an extensive inspection. Shortly after purchase, I took the vehicle to a Chevrolet dealership because of concerns I was having. That dealership discovered the vehicle was equipped with tires carrying a date code of 3816, meaning they were manufactured during the 38th week of 2016. A performance vehicle was sold with tires nearly ten years old. I had already driven the vehicle approximately three hours home before this issue was discovered. When I asked how tires of that age could pass an extensive inspection, I was told the vehicle had been transferred from Kia of Orange Park, another Morgan Auto Group dealership, and that they had inspected it. That answer raises more questions than it answers. If one Morgan Auto Group dealership sells the vehicle and another Morgan Auto Group dealership inspects it, why is the customer expected to chase answers between locations? Morgan Auto Group owns both dealerships. From a customer's perspective, Morgan Auto Group is responsible for the experience, regardless of which store performed the inspection. I am also still dealing with a missing key fob and have struggled to get clear answers regarding these issues. At this point, I am not looking for excuses. I am looking for accountability. If you are considering purchasing a vehicle from a Morgan Auto Group dealership, I strongly recommend: * Reviewing every finance document carefully before signing. * Requesting printed copies of all paperwork. * Checking tire date codes yourself. * Obtaining the inspection report. * Having the vehicle independently inspected before purchase. Photos of the tire date code are attached. Morgan Auto Group, I am still waiting for someone to explain how nearly 10-year-old tires passed an "extensive inspection" and why I was charged more than double the warranty price I agreed to. Buyer Beware.

My husband, my 18-month-old daughter, and I were traveling from Georgia to Florida when we had car…read moretrouble with our Hyundai. We broke down in an area we weren't familiar with and didn't know what to do. After calling around, we were blessed to speak with Gene. He told us that if we could get the car there by 3:15 p.m., they would do their best to get it looked at that same day. Unfortunately, we had to wait on a tow truck and knew we'd be arriving much later than expected. When we called back, we asked if we could at least drop the car off while we figured out a hotel. Gene told us to come on in because he had spoken with one of the technicians about our situation, and they were still willing to help us. From the moment we arrived, Gene made us feel welcome. He immediately gathered our information and made sure we were comfortable. Several employees offered us complimentary drinks, let us use the TV area, and even brought my daughter a coloring book, toys, and a tiger mask. One incredibly sweet employee even took the time to fix the tiger mask when it came apart. Their kindness meant so much to us. The wait wasn't long at all. Gene returned with the technician, Mike, who performed a diagnostic test and quickly identified the issue. He sat down with us, explained everything clearly, and even helped us come up with a plan for the rest of our trip. He personally test-drove the car to make sure it was safe, cleared the code causing the warning, topped off our oil, and then went above and beyond by calling Hyundai on our behalf. He discovered there was an active recall covering the issue, found a Hyundai dealership along our route that could complete the repair for free, and gave us all the information we needed. We truly felt supported every step of the way. They told us they "treat everyone like family," and that's exactly how they treated us. During a stressful and uncertain moment, they gave us peace of mind and genuine kindness. I truly believe they were God-sent. I pray God blesses Gene, Mike, and the entire team tenfold for the compassion and care they showed our family. Thank you all for everything you did for us. We appreciate you more than you'll ever know!

I had an excellent experience at Walt's Live Oak Ford service department and Mike S. took care of…read moreall my issues he took time out of his day to update me and my truck was fixed way before the date it was supposed to be complete. Mike is a super guy and I highly recommend going to him with any issues you have with a ford product Ken H.

I brought my 2003 Wrangler in to the service dept because my parking brake wasn't holding. The…read moremechanic diagnosed the problem to be my brake drums being grooved. My brake shoes were fine. I gave my approval, and $544 later, drove home. When I got home, I was driving down my driveway slowly and pulled up on the parking brake. It barely even slowed my jeep down. I made an appointment to bring it back on Monday. Monday I was told by the service manager and the mechanic that "the emergency brake isn't meant to hold or stop the jeep, it's just to slow it down in case of a brake failure." Complete flat-out lie meant to just get rid of me. Incompetent and dishonest are two qualities you want to avoid in a service department. Take your vehicle anywhere else. I would avoid Walt's Live Oak CDJR at all costs.

From the owner: Walt's Live Oak Chrysler Dodge Jeep Ram is your friendly neighborhood family owned dealership that…read moreserves the Suwannee, Columbia, Madison, Hamilton, Lafayette, Taylor County, and surrounding communities including Georgia!

Big shout out to Danielle Sims!! My Duramax tuck went into low power mode and needed an injector…read morereplaced. I called in and got Danielle on the line, she instantly quoted me a price and kept to it. Dropped it off at noon on Wednesday and it was completed by noon on Thursday. Even though it was Danielle's day off she drove in to get my paperwork done and my truck released. Well done by the whole team. Much appreciated

Didn't deliver what was promised with the purchase of my truck and can't get ANYONE to return my…read morephone calls. Would not recommend doing business with them

These people are anything but honest! Do not let their friendly faces fool you it's all a cover-up…read moreso they can screw you. His name is Nathan Powell his facade is pretty believable until you go to pay your bill God forbid they give you a invoice or a rundown of what was done. They will tell you oh well and refuse to show you. Elderly abuse at its finest. Taking advantage of older people in the community that are not aware. Their invoices do not have any breakdowns of what they did especially when you get a oil change they text message you inappropriate please and change up their stories repeatedly. They do not call people to tell them the total of the car when you go to check out they just give you a receipt the invoice was not signed they charge $139 an hour. I was told my struts and my sway links were bad and that's was the problem. They said they had to order parts and they would be keeping my car overnight until the next day I went back there at 11:30 a.m. after dropping it off at 9:00 a.m. to get my house keys. I was told once again it would be held till the next day and that my part for the steering wheel is on backorder and they were waiting on a delivery for parts. He still had my keys on his desk. I received a phone call at 3:44 p.m. stating oh my gosh you'll never believe it the parts came and your car is done. Times don't add up. So when I got there and I questioned him why my car is still exactly the same as it was before it was a big ordeal. Still refuse to give me a proper detailed invoice nor was the invoice signed accepting the car as is. I questioned him further about the times and how it doesn't add up he told me at 12:00 the parts miraculously arrived and they were done by 3:44 but the invoice was printed out at 3:42. Needless to say I have a broken down car with all these excuses and text messages stay far away from these people and don't buy a car whatever you do don't even let them touch your car. They are the worst despicable people I've ever dealt with taking from old people that are naive for one and putting on that fake face just to wrote people in they're horrible horrible horrible horrible horrible nasty people thank you Nathan for being such a nasty person you're SOB sad stories my ass probably just told me what I wanted to hear

From the owner: In business since 1993, locally owned and operated read more

Very fair prices and rare inventory. The owner is great to deal with. If he doesn't have it he…read moreknows where to get it. Would recommend.