I needed my diamond reset and after taking it to several chain locations, this place offered the best service, price and turn around time. We are thinking of adding on to my ring and their selection is very unique. This family owned business is located in the Quarter but do not let that fool you. If you are in the market for some quality jewelry, stop by. Everyone is eager to help and their prices are excellent. read more

Wellington & Co. Fine Jewelry - Jewelry Near Me - New Orleans, Louisiana

I came to update my review but I see that it is missing, I went to Nola awhile ago and took a birthstone ring to Wellington and Co to get sized and cleaned up since that is where I bought it , it was 150.00 plus shipping to resize dip and check the stones , ok fast forward to the ring arriving at my house I was so disappointed it did not look like it had been dipped or cleaned but the size was correct. I put on the ring and notice a diamond is now missing. Needless to say I was not happy, nothing was ever done about it no refund and I certainly wasnt going to ship it back, I did tell them and left a review I had purchased other pieces from them on past trips and didn't have any issues but this one really was upsetting , so I decided now that I have spent 750.00 purchase price plus the price for it to be messed up on this ring and its now damaged. Fast forward to this past week I took it to and they dipped it, checked the diamonds and the center stone and replaced the missing one for 175.00 as much as I hated having to spend more $$ to have the ring that I didn't mess up fixed they insure their work and I am so very happy with what I picked up today which is what I was expecting from Wellington and didn't get. As you can see in the photo its exactly how it should have been from Wellington but wasn't. Just wanted to share my experience and provide an update I am so happy now I finally have my ring back just wish I didn't have to go through all the trouble to get it back like it should be. read more

Wellington & Co. Fine Jewelry - My ring after Shane co fixed the damage from the jeweler Wellington used this is what its supposed to look like - Jewelry Near Me - New Orleans, Louisiana

Wellington & Co. has become my wife and my favorite jeweler -- we visit Nola periodically from our home outside of San Francisco and have found the quality of offerings at Wellington & Co. to be of exceedingly high quality, appropriately priced, and backed by friendly and knowledgeable staff. We will continue to shop here whenever we are able to visit the city of New Orleans. Special thanks to Ryan Kelly for always making our shopping experience memorable and pleasant. Five stars; highly recommended. read more

I am visiting from out of town and brought with me a ring I was interested in selling. I walked in and the young man who greeted me was initially helpful. I had the insurance appraisal that included the particular specifications for the ring and appraised value of $64,000. He took it to the back and cleaned it and returned to tell me he showed it to the owner who wasn't interested in buying it because "they had too many rings like it in stock". I thanked him, and if that was the end of the transaction I would have given 5 stars. He then, however, proceeded to lecture me about how the appraisal was "astronomical" (as if I had done the appraisal) and that there's no way I would get any more than $8,000, and that I would have a very hard time selling it. This is a 3 diamond platinum Michael Beaudry ring with a 2 carat emerald center stone. The arrogance and condescension was off the charts. read more

So we were in town and I wanted to get a ring I had bought repaired, was quoted a lower price than it actually ended up costing, and after paying for shipping I received my ring, it wasn't even next day it arrived a few days later talk about taking advantage of a loyal customer, I wore it not even one day and one of the diamonds fell out, keep in mind I paid to have all the stones checked and reinforced along with cleaning and polishing, I was very disappointed and I won't make this a stop when we are in town anymore I had previously purchased a necklace, pendant, and 2 rings. So now Im out the money I paid for the repIr and shipping oh the box arrived pretty smashed they used a free postal box to ship , for 35.00 shipping I expected a little more effort and I don't know who is doing their repairs these days but buy at your own risk , so disappointed read more

Wellington & Co. Fine Jewelry - Missing diamond after the repair very poor quality repair - Jewelry Near Me - New Orleans, Louisiana

Knowledgeable staff and an absolutely beautiful store! Unparalleled customer service and exquisite pieces. A must-visit French Quarter gem!

I am a r repeat customer for the past three years now and I must say it is always a pleasure dealing with Ryan. my last purchase was a three stone emerald ring and Ryan went above & beyond to make sure it was the perfect ring for me. the staff is first class going out of their way to make it a pleasant experience. Will definitely continie to be a repeat customer because they treat you like a friend. Margie read more

Came in for some help with an engagement ring that was loose ( wasn't purchased from store) The lady and gentleman that were working were so sweet and helpful. They didn't have to help, but they did provide us with help so I can wear my ring without the risk of it being lost. I can only imagine how helpfully they'd be with everything else. read more

My husband and I stumbled across this place on our way out. So happy we did!! We were window shopping on our way to lunch and found it on our way back to our hotel to fly back home. Ryan was so patient and knowledgeable of all fine jewelry, and was a no pressure salesman. We really hadn't planned on getting anything and walked out with some very fine pieces that were too good to pass up!! They even carry estate jewelry as well. When in New Orleans and in need of new jewelry, you have to stop by here! Tell them Roy and Shannen sent you!! Thanks again, Ryan!! read more

Wellington & Co. Fine Jewelry - Ceylon sapphire and diamond pendant - Jewelry Near Me - New Orleans, Louisiana

Why isn't zero stars an option? Wanted to like it and were interested in two rings. However, the two women behind the counter made no effort to hide their transphobia, taking pictures of someone dancing outside, calling them "it" and "a man with boobs". "Once you see it, you can't unsee it." Ladies, you live in New Orleans and work in the French Quarter...and it's Mardi Gras. This city has so many beautiful people and MG is the perfect time to celebrate all expressions of humanity. Perhaps you could even consider expressing some of your own humanity?! At the very least, recognize your bigotry, snobbery and unacceptable customer service and seek out some education. We happily purchased a ring down the street. read more

My wife and I have been shopping at Wellington for years and can't recommend the team there enough! Ryan is fantastic. His creativity has helped us with custom jewelry, modifying pieces that we already own but weren't enjoying or finding unique new pieces that we love. He takes the time to learn what you like and makes sure that you are happy with your purchase. The Ryan, Elizabeth and Barbara are wonderful and we enjoy stopping in regularly, even if we aren't looking to buy, just so we can catch up with them. read more

I find it very hard to believe the negative comments that have been left. I went into Wellington on Sunday to purchase some earrings I saw in the sale ad, Ryan was fabulous! I was wearing cords, a rock and roll t-shirt and a biker jacket with tennis shoes and no makeup. I received fabulous customer service and treated as if I were buying the largest pair of diamond earrings in the place. Ryan and the other employee working that day made sure to welcome every person that stepped into the shop and thanked them for coming. I can't wait till my next purchase!! Thank you Ryan! read more

I was prepared to purchase a sapphire and Diamond ring today but the staff of 4 who were sitting around doing nothing, wouldn't know that because not one of them acknowledged my presence, let alone ask if I needed assistance. I was the only customer in the store. As much as I wanted to buy the ring, I make it a point not to give my money to a business whose staff exhibits a lack of concern for a customer. Perhaps being on Royal Street, they experience many browsers, but this is an assumption that cost them a large sale. Big mistake. I took my business to another shop a few doors down. Note to the 4 sales reps: next time, atleast say hello instead of ignoring the customer instead of "BS-ing" amongst yourselves. Do your job. read more

Disgusting service, rude staff. The price is more expensive than on the market, be careful of the traps here!

Ryan Kelly is the man, so helpful and knowledgeable, great customer service and attitude. Highly recommend this place if you are in town Thanks again, Ryan! read more

Looking for an engagement ring, I went to every jewelry store in town before finding Wellington. Everywhere I went had exactly what I didn't want for twice as much as I wanted to spend. Once I made it to Wellington, they helped with with every choice and didn't settle until I was 100% Satisfied. Don't waste your time anywhere else. My fiance is very very happy. read more

Awesome! Although not your commoners jeweler the shoppe has everything from $50 - $50,000 trinkets and they, #1 Tom, Mrs. Barbara and Ryan all know quality friendliness and professionally treat ANYONE coming in their Decades old business like an old friend! Very impressive Inventory and A+ Class all the way! $10 watch battery replacement to a $30k Anniversary Diamond Ring, done, and the same welcoming friendly "thank you and do come back soon ok" SERVICE! Sweet too, #1 Daddy in the back. Definitely a 5 joint read more

Wellington & Co. Fine Jewelry - Jewelry Near Me - New Orleans, Louisiana

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Tom, Brandy, and Ryan are fantastic! I worked with them in designing a new ring for my 30th anniversary. They gave me a lot of ideas and worked within my budget. Highly recommend! read more

This is a wonderful jewelry store and the customer service is above and beyond! I purchased a pair of cuff links over the phone with Stephanie after seeing them in the store and had a friend swing by and pick them up for me to give to my husband as a surprise the following weekend when we came back to town to close on our condo. They were wrapped beautifully and while they have many more expensive pieces (that are gorgeous) they took just as much care and concern for my lesser expensive purchase! This will not be the last time we purchase from Wellington & Co! Thank you for making a special time a little more memorable! read more

While visiting New Orleans, we stumbled upon a few jewelry stores, but this particular store was the absolute best. Ryan Kelly, the store manager was more than helpful. He took his time with us. He is knowledgeable and gave us so much information on diamonds and our search for engagement rings. This has to be one of the BEST jewelers in town! Also, you'll save on tax if you live out of town and your item is shipped, another plus! read more

Don't claim to be a watch repair place where you want to ouch off watch repair for a sale. I purchased thousands of dollars a year in watches and will never buy here. read more

Amazingly great service! Had two watches that needed a battery and band replaced. 15 minutes later the watches were ready and I even found a very nice cigar cutter from one of their displays. They said I lucked out with the watches repairer being in. Lovely place and overall great service! read more

This is my go to shop for jewelry period it does not matter if you are spending 100 or 10000 dollars you are treated with kindness and respect My first visit to the shop it was 2actually closing as we were window shopping but the lady welcomed us in with a smile Im big on quality and manners We were treated with respect that visit and in my most recent visit, the service was great the quality of jewelry great and the attitude of staff friendly and helpful just go here they even have an online store for the shop very user friendly cannot say enough nice things about Wellington and Co Ill be back on my next trip to Nola ! read more

I am a fan of jewelry and of Wellington & Company. I've been to NOLA twice and twice ended up buying beautiful gem and diamond earrings in classic settings from them after scouring literally everything on Royal St. I am a serious value shopper, meaning I am willing to put the hours in to research what I'm buying and to find the best value for the money. Each time, Wellington had just what I wanted at very fair pricing. The team there is knowledgable, never pushy, and knows customer service. I always receive a hand written thank you in the mail the next week along with the insurance valuation. read more

Ryan was, by far, the best at following up when I searched in New Orleans and Atlanta for the best value for the best diamond. I live in Atlanta, and Ryan treated my inquiry via e-mail and via phone as seriously as he would a walk-in. From initial inquiry to mailed delivery, I feel he provided superior service at a fair price. read more