Dr. Wiardo is quite gifted at his job. My eyeglasses came out great. I had been to another place…read morethat tried 6 times to get my glasses right. Dr. Wiardo knows what he's doing and I had no problems at all there. It's really nice to see a professional who is good at what he does and cares about results. Thank you to the Doc and his pleasant, friendly staff.

Been going to the Doc for about 7 years now. He's studious, has an engineering-like…read more precision, good bedside manner, explains everything. Took me awhile to find him. Have never had a complaint nor concern. About me: been blind (I exaggerate, well - sort of?) since I was 4. I have a high script with astigmatism. Seriously, the number I went through to find him.... (ask me about a good general! :) )

I got my glasses from here. They are professional and I am happy with the service!…read moreRecommend for your eye check and glasses purchase!

Went here for my first eye exam in 25 years. They were so great at explaining everything and helped…read moreme pick out the perfect glasses. I will definitely be going back!

Negative 200 stars is still too many for this scummy practice…read more We have asked them to lose our phone numbers and our physical address and stop sending all kinds of junk to all of those. I have now asked a total of seven times, and they sent yet another postcard, received today. My last call, I got some tool at the front desk, who had an attitude and no intention to help and who hung up on me at the end of the call.... I definitely was assertive (bc they seem to refuse to leave us alone), but definitely was not rude nor did I use any sort of bad language. My take on this is..... They know are a horrible company and yet they keep doing all the stuff that makes people angry at them. Do yourself a favor and never set a foot in their door.... if you do, you will regret it for a long, long time. I am still not rid of them, and I am considering reporting them to the FCC as well as the attorney general.

I needed to have my eyes re-examined by Dr. Hulme. When I called to schedule an appointment, I had…read morethe misfortune of speaking with the office manager, Nikki. I explained why I thought I needed a recheck, but she responded with a horrible, condescending attitude. I was shocked by what she said and how she said it. Ultimately, I had LensCrafters fill my prescription because I wanted a different frame than what was available at the office. Since I was unhappy with the prescription, not the glasses themselves, I decided to return to Dr. Hulme, who performed my initial examination for his thoughts. Nikki, gave me every reason not to return. Her absolutely poor attitude toward me as a customer was completely uncalled for. She argued with me as to why I can't focus or read with my current prescription lenses and told me to go back to LensCrafters if I wasn't happy. After much back and forth, she ended the call by hanging up on me. I will not be returning to Dr. Hulme's practice and will tell anyone I can to do the same. I hope this helps with your decision-making in choosing an eye doctor. I was and am completely disappointed with this practice. I will continue to use another optometrist from now on. It's not a good look to have so many 1 star reviews. Keep that in mind.

After more than 25 years as a loyal patient, I never imagined I would be leaving this practice, but…read morethe decline in customer service has been impossible to ignore. The front desk consistently sounds irritated when patients call, as if answering questions or helping people is an inconvenience. Every interaction has left me feeling like I'm bothering them rather than being a valued patient. The most frustrating part was spending nearly $900 on contact lenses and eyeglasses with an incorrect prescription. Instead of standing behind their work and correcting the issue, I was told I would need to pay for another exam to have the prescription reevaluated. Charging a patient additional fees to address a prescription that wasn't working is unacceptable. Everyone makes mistakes, including doctors. What separates a great practice from a poor one is how those mistakes are handled. Rather than taking ownership and working toward a reasonable solution, I felt dismissed and treated like another billable appointment. It's especially disappointing because I had trusted this office with my eye care for over two decades. The previous level of care and customer service is gone. The new doctors and staff seem far less invested in their patients' experience, and that has cost them a loyal customer. Losing a patient of 25 years over a preventable issue says a lot. I will be taking my eye care elsewhere and cannot recommend this practice based on my experience.

I have had pretty good experience in the past, but this year I had a 2:40 appointment and I showed…read moreup at 2:45 due to a train and I was told that I needed to reschedule my appointment. I typically have to wait at least 10 minutes on them, but they can't wait 5 minutes for me. I told them not to worry about re-scheduling, I will go somewhere else that wants my business.

For the last 6 months or so, I have been having trouble with my right eye. It just ACHES on…read moreoccasion. I went to a Doctor of Optometry in Ft. Collins, who referred me to a clinic in The Republic of Bouldah. Well, I made that drive (Twice!) in the course of 10 days, because the OD in FC *thought* she saw a problem with my retina. To make a long story short (yeah, I know . . . too late!), there was NO problem. After cold calling Dr. Matthew Skrdla, mainly because of 350 5-star reviews on Google, I was able to get in today, Monday the 20th. Dr. Skrdla is an OD as well, in an office in The Landings. His office has been there for around five years, if I remember my conversation with "Zoey" correctly. He took all the time he needed to look at my eyes, moving me from specialty machine to specialty machine, designed to look into the depths of my eyes, if not my soul. In the end, he came up with several versions of exactly WHY my eye might be aching. I asked him to tell me in layman terms what they were, but even his "dumbed down" version was more than I can follow. Not really, but it is certainly more than I can repeat. After the exam, Zoey took over the process, showing me different frames for lenses. As a first-time customer, as she said, they offered me a 40% DISCOUNT on my first pair of glasses. The same discount will apply to the second pair as well, when *if* the first pair works out. She gave me a time frame to buy the second pair with the same discount, which, as I recall, was 90 days. I certainly felt as if it was plenty of time to evaluate the first pair. It will take a few weeks to get my new glasses in. In the meanwhile, I will make do with my 1.75 diopter "readers", which have gotten me this far. As it turns out, my right eye has an astigmatism, and BOTH eyes need 2.25 diopter correction lenses! Zoey will be in touch when it's time to move forward with my new eyes. I can hardly wait!

Friendly, helpful, and attentive staff. I appreciated that all of my questions were answered with…read moredetails and felt I had comprehensive care from both Dr. Skrdla and Jonathan, one of the opticians. I have dry eye and with my previous Kaiser insurance, really struggled to find a provider that knew what they were doing and what products to recommend. It was clear to me that Dr. Skrdla is very knowledgeable about treatments and options for this.

They're too important to answer a question before you go in they just want to get you in there so…read morethey can get your money they don't care about your time they only care about their own... They refuse to ask the Doctor to speak with you for 3 minutes they wouldn't give you his email address.. I've already wasted $300 on appointments that Didn't address my problem I don't have another $300 to lose.. My time is just as valuable as some doctors.... And before I come in to any Doctor I'm going to know the answer to my question....

I saw Dr Stout for a floater in my eye. He was extremely thorough and also eased my mind that it…read morewasn't anything serious.

Terrible customer service. Put me on hold but didn't really put me on hold then started talking to…read moreme - I had no idea the tried to hand me off to a manager while smack talking about me. She might have been new but she lacks some basic skills.

Eric Torgerson solved my eyeglass problem in minutes. I was discussing it with the front desk, and…read morehad made a refraction appointment, and he saved me from that unnecessary expense by overhearing my concern and then immediately resolving the problem! Mattie also worked with my insurance on the phone tirelessly so I could get the frames and lens I wanted. I would visit these folks again when I need optometry services. Truly great service!

Everyone we encountered at this office was kind and helpful! Our financial responsibilities were…read morelaid out clearly and explained so we could understand our options. Dr. Sara Heffler was impressively knowledgeable, attentive, engaging, and friendly! My husband and I made back to back appointments because it had been too many years since we have gone to an eye doctor and I don't think we could have picked a better office to visit! We are looking forward to being loyal patients here for many years to come!

Came in for an eye exam. Unfortunately our other eye Dr was no longer in network on our insurance…read more You can do the initial paperwork in advance or when you get to office. Bring a copy of med insurance as well if you havevit. They will want a copy. Front desk was friendly and tried to be engaging. Eye Dr was friendly and professional. She was not pushy but informative.