This is the best place I have ever walked into and got the service that I got it was extremely…read moregreat all the people that I met was very kind and nice to me they fulfilled the service that I needed done, I would recommend this place a thousand times I've done told all my family members about it and they're going to be going there I really do appreciate everything that y'all done for me today thank you so much for being so kind to me that's what it takes to run a business hope each of you have a blessed day thanks again ( Linda B ) this was the urgent Care in Greeneville Tennessee

Over the years I have been to many urgent cares, those that handle non insured people maters have…read morealways been great, but those that do employee screening and other business related service tend to be on the low end in quality of service. Employees tend not to care and so. My first experience was with one of this clinics employees who over heard a conversation I was having. I need a job related exam and I was having a difficult time finding a place in the area who could get me in right away. The employee told me where this place was located, she was very nice and even told her coworkers about me. I showed up the next day, they knew why I was there and go me in right away. Everyone was very nice, professional in their jobs, you could tell that the people there cares about their jobs and their patients. The doctor was very personable...I know it's North Eastern TN and everyone is a "sweetheart"...and yet there are people in the area that are not. Great Job Health Express Urgent Care of Greeneville!

I came in for an ear lavage which I need every few months. Dr. Jonathan Blankenship was nice and…read moreprofessional and took time to examine me. The nurse who did the procedure was very much on his game. Blake was his name and he explained what he was doing all along and checked to make sure I wasn't in pain. I have this done at my PCP office regularly, but I need an appointment and they do the lavage differently. Overall, a very pleasant experience. Didn't have to wait long either. I'll be back.

The check-in tablets are pointless, they take longer and ask the same information. Tara Snyder…read morereally couldn't have cared less than she did. I tried to explain my pain and deeply unfortunate circumstances and was met with very surface level reactions with no sympathy. I really wish I felt heard and could have learned more ways to help myself.

NOT AN URGENT CARE!!! We went to this location in a near…read moreemergency situation and were asked if we had an appointment - obviously we did not as we were expecting a WALK-IN URGENT CARE. The receptionist proceeded to say that the urgent care was closed and that we would have to find a different location. There was nothing on the website or maps location that indicated of this beforehand.

DO NOT GO HERE! ITS NOT AN URGENT CARE!! Family is sick and…read morethey said in a rude manor that here's another number, then we had to leave.

I have gone to this Urgent Care a couple different times. I have always been treated well except in…read moreregards to the nurse practitioner. I have gone in tho their facility for a sprained ankle, cold, and second degree burns. Each time the nurse practitioner talks to me disrespectfully and as if I am stupid. I strongly recommend to not go to this Urgent Care! The last time I went with second degree burns I ended up having to leave without being treated. As there are many other Urgent Cares around, go to one that respects their patients and wants to help them!

I've used this facility a few times, a couple of which turned out to be for very serious…read moreconditions. However, they occurred when the facility first opened and the staff, especially the doctor or PA staff seemed eager to make an impression and get new patients. Since then, despite an empty waiting room, the waits are intolerable, the care mediocre and the level of concern is almost nonexistent.

Honestly if it wasn't absolutely necessary to have a consistent endocrinologist for my type 1…read morediabetes, I would NEVER go here. There's never been a time where I've needed to change a prescription or do a slight edit of my medication's, that they haven't given me the longest runaround known to man. I have an issue with them every single time. Communication there is TERRIBLE. I am the only person to advocate for myself. I know truly the issue is Insurance and the demand that is on doctors to hurry, but I could not feel more: not listened to, not taken seriously, than when I'm there seeing Kacey. There is a particular person at the front desk that is always rude. They always treat you like you are the biggest inconvenience, and all I'm trying to do is literally stay alive as a type one diabetic. This has been going on for years with them, but this past situation with my Omnipod's, really sent it over the edge for me. Because of their inconsiderate unprofessionalism, I was completely without an insulin pump just because they wouldn't get my prescription sent to Insurance correctly. I tried going to a different doctor that was recommended to me at another HMG office, but apparently it is a conflict of interest and will not allow that. If I could give it negative stars, I would. I know that the demand is probably high and calls come in all the time and they have to set boundaries themselves. I am all for that in general, but it goes a long way when you at least show that you at least care for somebody and their wellbeing like they say they do

My son went to the urgent care facility where he did see a doctor. The doctor realized that he…read moreneeded something different and sent him somewhere else without a charge.

The Dr. Lawson and the medical staff have all been great here. The check-in is quick and painless…read more(check in online or in-person). The administrative staff were helpful as well. I've been here for my son's school physical and for a case of strep throat and they had us taken care of in no time. Definitely check out Boones Creek Urgent Care as an easy alternative to JCMC.

Was forced to drive 22 miles to the only available location open on a Saturday to get a Covid test…read more When asked, I explained that the complex in which I lived had a couple of reported Covid deaths in the past two weeks. I was asked If I planned any air travel, to which I truthfully said "yes." "In that case, it will cost $120" "Why?" I asked. Because you admitted to needing it for travel and your insurance won't cover it. "Bit why so expensive?" "It is what it is." I was told. When I had to again get a pre-flight test prior to my return, I was charged $34 in Paris, which is a VERY expensive city for any services. My issue is the exorbitant charge of FOUR TIMES the International fee by a local service, which one would expect to be more reasonable. Capitalizing on an epidemic I suppose is par for the course for today's medical community, in my opinion.

I had a very disappointing experience at this location. I came in with a severe headache that had…read morelasted several days and was feeling light-headed at times. After being taken back, my temperature and blood pressure were checked and I was told they wanted to do flu and COVID tests. The nurse performed both swabs in the same nostril at the same time, and they were done very quickly and did not seem thorough. After that, I was told another staff member would be in shortly, but no one came. I waited alone in the room for about 30 minutes with no updates. When I stepped out to ask how much longer the test would take, the response I received felt dismissive and unprofessional. When someone finally returned, the exam was very brief. A flashlight was shined in my ears, I was asked how much Tylenol I was taking, and I was told to take more and buy Sudafed. No clear diagnosis was given. After spending over an hour there with minimal evaluation, I decided to leave and went to another urgent care in Blowing Rock. At that clinic, I received a thorough evaluation, was diagnosed with a sinus infection, and was prescribed an antibiotic and steroid, which addressed my symptoms. I understand urgent cares can be busy, but the lack of communication, limited exam, and dismissive attitude made this experience very frustrating and concerning. Do not recommend.

Don't understand how there could be any good reviews of FastMed. Not because of the care I…read morereceived. Once I was able to see the ONLY healthcare professional working the day I was there, it was fine. Pretty straightforward as I just needed an antibiotic for a UTI. Of course, the SIX HOUR wait was ridiculous, but what are you going to do? The REAL MESS is the billing system. I paid a portion at the time of service. Then, after insurance paid the small amount they will pay, I received an email with the balance. Set up MyChart to pay online, but there is literally no way to pay online, even though that is specifically what the email said to do. So, I call the number listed on MyChart. I get a recording saying "this number is not accepting calls." I try different numbers, get the same recording. I tried FIVE TIMES. The account balance indicated I had until January 2 to pay. However, on December 9, I receive an email saying my account had been sent to "collections" and that I should call KLS Financial or...you guessed it...pay on the non-existing online portal. After being transferred, I talked to someone who finally could help. This person acknowledged that the online system has been down for weeks. She advised that I send an email explaining my issue. Sent the email and received a response that, indeed, the online system isn't working and phones are down. The suggestion was that I "stop by" a location to pay or send a check. Guess they didn't read in the email where I indicated I had paid through KLS financial. So, add "can't read" to the "don't care" customer service approach. If they know all of this, why send me a second email saying my account has been sent to collections--nearly a month before the due date?

This urgent care should be called the sneeze and sore throat clinic. If you're having anything…read moremore, don't bother going to this urgent care. They have one advertisement that says they have a ct scan....not in the urgent care. Wouldn't even take an xray. Went there yesterday with a kidney stone...may as well stayed home. They told me to go to the emergency room....it was 4:00 in the afternoon. They offered no help at all....so my advice...if you can go to the urgent care at Holston medical...do so. My insurance only covers this one, you are wasting your time going to this urgent care.