I could not ask for a better experience. Wish all doctor's…read moreoffices were like this one. They offer kind, compassionate care. Something that is rare these days. Oh, by the way the receptionist they have now is awesome. I'm throughly satisfied with my experience at Pain Management of SWVA.

Receptionist is not organized enough to handle anything.. Dr. Derek is the best ever. He listens to…read moreyou and doesn't talk down to you. I recommend him,, but the receptionist needs training..

I guess Dorothy isn't in Kansas anymore... I went in for a primary care while hubby was deployed. I…read morehave a couple in Neurological diseases and lung issues that have to be managed, and I need maintenance medications. The first thing I am greeted with... if they are class 2 narcotics we do not fill those... WOW... assuming a lot aren't we?!? Well... first off they are allergy meds... and second... why don't you read my records before you assume? Remember what your Mommy told you about ASSUMPTIONS! Well... Being hung up on the schedule 2 drugs, I asked why their office doesn't maintain them, the doctor proceeded to tell me he didn't know, and I asked where one can go for pain maintenance and he didn't know, I asked if it had anything to do with our community drug problem, he .... you guessed it... DIDN'T KNOW! Then, with that, he ordered labs, the tech stuck my left arm once and missed, my right arm and missed then rather than have a look at my hands she decided to go for my wrist, where they draw arterial blood gases... as in the bottom of your wrist, where tendons are.... got blood, blew veins, I was bruised and couldn't use my hand for nearly 2 weeks!!! Lesson Learned.... Small town doctors... if every answer is I don't know... don't trust them....

On a good note the people that wait on u in the ER when you get there are very friendly. As far as…read morethe dr that waited on me was useless. Just because I had no money or insurance he treated me like SHIT !!!! He told his ER wasn't a slide clinic!! Told me since I didn't have any way to pay that I didn't need X-rays. I just wanted some help when my knee popped as I was walking to my truck. Not going to be the asshole that I am and give names but that dr if you wanna call him one knows who he is! Hopefully dr. Bailey will return to work soon! He's the best !!