Recommend this practice for excellent medical care plus pathology, a nurse practice and auxiliary…read moreservices on site. Reception staff are always helpful.

Used to be good but practice has become profit-driven and quality of care suffers - hard to get an…read moreappointment and the GPs are rushed. So you put off booking, or don't go into concerns, just box-ticking and maybe something serious isn't picked up - something like lung cancer in a neversmoker.

Clifton Hill Medical offers me everything I want in a GP. They have plenty of doctors on staff, so…read moreI can always get an appointment the day I call (which is terrific if you're home with a sick child and need to be seen). The waiting area is calm and they even have The Age to read (which is a nice change from other places where having nothing to read by 3-month-old issues of WHO Weekly tend to make you feel worse!). This practice uses electronic health records so you can see any doctor and they have all your background info up there on the screen. If needed, you can call back to get test results and the doctors give you time on the phone. Top-notch - get in their and enjoy the family-oriented service they provide so well!

From the owner: General Practitioner Servicesread more

You won't find anyone who hates having a blood test more than me. As much as I tried to never, ever…read morehave another one again, I unfortunately had to suck it up and get it done. I did, however, choose a place that I had heard very good things about. This is a small place that sits right next to a doctor's clinic. At around lunchtime expect there to be lengthy delays, as there's only one nurse working. But all I can say is, I'd wait for hours and hours just to see her cause frankly in my books, the woman is a miracle worker. I don't know how she did it, I still to this day can't work it out, but for the first time in my life I had a blood test that wasn't too bad at all. There was no squirming, no queasiness, and no pain. If anyone out there totally hates blood tests or just needles in general, I understand exactly how you feel. Nothing in the world will change how you feel, but maybe Healthscope Pathology can make you feel a little bit better about it.

I've had enough of them doing me a favour. The doctors are OK but the service at reception is…read moreterrible. You struggle to get an appointment even when they know you are sick and have been there recently and the doctor has told you to come back. One receptionist is downright unhelpful and a smile would be out of the question. If they are full, that's all they say and have no options for you. Today is the last straw. I got a call to say that my daughters appointment on Monday for her 2nd flu shot can't go ahead because they have run out. Perhaps someone there can't count. You would think that they would save her one as she had made the appointment and received her first shot over 2 weeks ago. It was suggested that I run around to find a replacement. Perhaps a bit of running around or accountability their end. Any other business would be out of business by now!