There's always something here . If it's not the people on phone is the nurses . My wife gets…read morescheduled an appointment here and they say they don't want to see her . Because she's pregnant and couldn't give us a direct answer why . They just directed us to go to the emergency room for help .They just say I don't know I don't know this place is known for doing this .why hasn't anything been done ..we already went though this at Chula Vista with them losing blood work and improper care and nothing was done either . Family health care needs to Do better

Unprofessional. They had me wait over an hour and 30 minutes just for an injection and still…read morehaven't been seen

I came in for a pre employment 7:30am and it went smoothly got out before I can start workread more

Adrian and girl in the front with alot of makeup has horrible customer service…read more Had an appointment for a follow up for my workers comp and was seen an hour later WITH APPOINTMENT other appointments were seen before me that were not scheduled with appointments. Guys do better at ur customer service and hire adults not children that are in high school.

This place has been nothing but good experiences until today. Laura Boston who saw me was…read moreincredibly rude, sarcastic, didn't offer any care or even check me out when I was told she could check me since I'm pregnant she could do it all. She just commented on my weight in rude ways when I mentioned other doctors told me I was fine and it wasn't lots of weight gain. She Shamed the other nurses and doctors. She didn't even take the time to listen to the heartbeat until my boyfriend had her recheck. 30 seconds at max the first time then actually found it after us mentioning that she didn't find it. LIED straight to our faces. I will never be seen by her again I'm not even sure why she works there considering I heard multiple complaints about her just today in th office from other patients. The only reason I will come back is because we APPRECIATE the case manager Irene she's been nothing but good experiences for us as well as the other nurses. Laura Boston deserves to be fired from this company let alone should not be practicing medicine of any sorts. I'd love to make a formal complaint against her so she's gone. Laura Boston is actually horrible!!

Horrible customer service do not come here! I was five minutes late to my appointment and they…read morerefused to see me. Meanwhile there was no one in the waiting room absolutely ridiculous receptionist or nurse whatever had very bad nasty attitude happy I'm not going here. I'm not the one losing money

By the beard of Zeus, this place is a masterclass in how not to run a healthcare clinic. The wait…read moretimes are absurd--long enough to make you wonder if you've been forgotten on purpose or simply written off entirely. The staff? Cold, rude, and visibly irritated that patients exist at all. No greetings, no smiles, no basic human decency. When managers aren't around, professionalism drops through the floor like a lead brick. Eye-rolling, dismissive tones, and behavior that would embarrass a fast-food drive-thru. And when things inevitably go wrong--miscommunication, scheduling errors, missing information--don't worry, they'll make sure you know it's your fault. Accountability here is a myth. Empathy is extinct. Healthcare should feel supportive and organized. This felt hostile, chaotic, and wildly unprofessional. Frankly, I've had warmer interactions with parking meters. Avoid at all costs.

I went here with my wife so she could get her Covid vaccine and the staff were very friendly and…read moreprofessional. As a healthcare professional I was impressed by their positive attitude.

As a first time patient at this facility with a new medical provider I was nervous and anxious…read moreabout this initial visit. The location is central to downtown (plaza & highland) National City. They're limited to street parking but the park across the street makes up for any inconvenient 2-3 block walk. Kind of an older building from the outside. I had to look for multiple concurring signage just to be sure i was at the correct address. there were a handful of smiling women behind the desk being very helpful and awesome. I'm used to going to a new office and the nurses and receptionists being very lame and jaded. not these women. I was registered and in queue for a walk in to see a dr. overall, the first impression was extremely positive. wait time on this friday morning was very reasonable. the service: exceeds expectations. my dr explained everything and gave me tons of info, a script and a couple shots i was due for since i was there already. I hate to say it but I cant wait to go back. hopefully not any time soon tho.

Dr. Cevallos and his staff were great, they were quick to get me in he took my vitals and we even…read morehad a pleasant conversation I was surprised that he actually remembered me from one visit prior, all in all he made me comfortable and listened to my needs as a patient and lightened the mood because who really wants to be at the Doctors office anyway?

Previously know as South Coast Medical Clinic... Avoid at all costs! Quackry a foot! I have went to…read morethis clinic for YEARS to take my Coast Guard physicals. Today I go in... and they search and search... and search for the CG paperwork they have had on file for years. They lost it (or so they say). So, I am on foot and trolley. I have to walk 3 miles to the National City Library and back and give the receptionist the Coast Guard Paperwork. Then I am charged for a drug test I did not need. RIP OFF! These guys are some dimwits. I would have been the 3rd customer if they had their shit together instead I wasted 8 hours AFTER coming back and waiting in their waiting room! Concentra Chula Vista isn't much better - they lost a Benzine Test six months ago. Oh... the icing on the cake. The Doctor. Never ever have I had to do jumping jacks, kneel, crawl, get poked in my chest, accused that I was missing toes (WTF!), get accused of having pains I do not have, and asked over and over again if I had weapons on me... Disturbing enough by all their previous behaviors but... Dr Han is a Certified QUACK! If it walks like a duck and QUACKS like a duck - DUCKY YOU ARE A QUACK! Come to find they failed me on my physical so I had to get one elsewhere - WHERE I PASSED WITHOUT THE INFURIATING NONSENSE! SO I PAID TWICE FOR A PHYSICAL! NICE! What a waste of a day.

Don't waste your time here 3+ hours just to do a 5 minutes medical exam I bet you can go somewhere…read moreelse and get it done in less than 30 min.

I was there for blood work. I was in and out in a timely manner. Every employee that I came across…read morewas cheerful and helpful.

Excellent service, they helped me out right away. I was having a foot issue and when I called to…read moremake the appointment, they scheduled me right away. Then when I arrived at my appointment, they attended me super fast and appreciated the service. Nurses were super nice and kind.

Parking is extremely limited throughout the clinic. It takes a long time for you be seen by a…read moredoctor which includes waiting in the waiting room and then waiting in the patient rooms till someone arrives. Staff is friendly but lack in training in providing accurate information.

absolutely do not go here if you are Asian because you WILL get discriminated by your dentist. I…read morefelt my teeth were more getting harassed than being cleaned.

I was assigned this Dr. by my insurance. I am not a much of a sick person or have needs of going to…read morethe Dr so much I am healthy so I really didn't pay much attention to who my insurance assigned me. Well I found out I was pregnant through 2 home pregnancy test and in order to see an OBGY I have to get a referral from my Dr. I called to make an appointment they gave it to me a week from the day I called. The nurses/front office they were friendly. So when is time to see the Dr. Edward Jocson he just asked me some routine question. And then he told me that he was going to do a blood test To confirm my pregnancy and to also give me an estimate of how many weeks I was. My appointment was on Monday and the results were going to come back on a Thursday.When Thursday got here he gave me a phone call and he told me that the lab results came out normal he explained to me all of the test that they have done with my blood and they said that it was everything normal.So when I asked him how about my pregnancy results what about that were you able to confirm my pregnancy and able to find out how many weeks I am.He just said "Oh we didn't get those back I don't know why" and a whole questions came into my head.. sooo why was the blood taken? Why didn't you get them if that was the WHOLE purpose of the blood test. Anyway all he said was "our insurance manager will call you next week to refer you to a OBGY and we will let them take care of it" MORAL OF THE STORY... HE CHARGED INSURANCE FOR A TEST THAT WAS SUPPOSED TO BE TO CONFIRM A PREGNANCY WHEN THEY COULD OF JUST DONE A PEE TEST FOR CHEAPER. AT THE END OF THE DAY THEY DONT EVEN KNOW IF I AM PREGNANT OR NOT BUT THEY ARE STILL REFERRING ME TO AN OBGY.... NEVER CONING AGAIN AND WILL TALK TO MY INSURANCE ABOUT THIS. This is insane...

I was at the clinic several years ago and just recently being seen at the clinic…read more As usual, great staff and my provider(Ed) was terrific. I enrolled my entire family at the clinic. Couldn't be more happier with the service. Outstanding job.

I never thought my son would be comfortable and trusting of getting his dental services from Dr…read more Nguyen and his team. They are professional, understanding and make sure my son's needs are met with dignity, respect and empathy. I cannot recommend this location enough. Thanks for all you do!

Today and yesterday my time was wasted with Dentist, Ortega. She felt she was, doing, me a favor…read moreby, having, my jaw removed to replace an old crown. She couldn't concur with the angle of my right back bottom tooth. After, a complete x-ray, I had to walk out to information that disturbing. I guess service is, only, for the right family. The Dental Board was informed. I don't recommend this place known for, pulling teeth out and dead end referrals. If you, like, it here, then maybe you're the right family.