Difficult to deal with. Had to wait a very long time and then needed multiple id. Left and opened…read morean account elsewhere much easier process.

From the owner: Family Savings Credit Union.... Where your money grows with you and your family, and membership…read moreallows all member-owners to prosper. The concept of a credit union is one where people can get better financial services by pooling their resources and working together. In 1951, these principles were brought to Gadsden, AL, when a group of seven Goodyear Tire and Rubber, Inc. employees each pulled $5.25 from their pockets and chartered Family Savings Credit Union. Since that time, Family Savings has grown to over 65,000 members with eight branches located in Alabama and Georgia. We still serve the employees of Goodyear, but we've extended our family to also include: Alabama - Persons who live, worship, work (or regularly conduct business in), or attend school in Etowah, Marshall, DeKalb, Jackson, Cherokee, Calhoun, Cleburne, Madison, Blount and St. Clair Counties, Alabama. Georgia - Persons who live in Bartow, Catoosa, Chattooga, Dade, Floyd, Gordon, Haralson, Paulding, Polk and Walker Counties, Georgia. Today, Family Savings Credit Union is still driven by the same mission: Not for Profit, Not for Charity, But for Service We are dedicated to giving members a lower cost alternative to the traditional banking system. Members, not profits, have always been and still are our top priority. We are equally dedicated to providing state-of-the-art products and services backed by personalized member service. Like a family, we want to make sure that all our members succeed...

I just want to tell you about this Bank. I have moved my 150,000 mortgage that I had for 12 years…read morewith this financial institution. They are a true definition of pathetic customer service. How In the hell can you legally except a check that was issued by the IRS and allow for the check to be deposited into only one persons account that is listed on the check. Well obviously that's the case for Greg Lambert and his staff at the Regions Bank on North Wall Street in Calhoun, Georgia. They allowed my spouse to deposit an IRS check that clearly was made out to 2 parties. The account did not have my name on it, and therefore, I did not receive any of the funds. I entered the institution in less than 24 hours after the transaction took place just to be told there was nothing they could do that is not legally right ,and I will continue by any means necessary to have this matter corrected. The account should have been frozen, and the matter investigated. This was not the case. I plan to make a call to the corporate office because on the branch scale I'm getting absolutely no where. I will share this story on all social media sites, blog etc. until I'm heard. I have contacted an attorney as well.

Hey I wasn't a fan of banks until Dave and Margie but regions changed all that no more tons of…read morepaperwork just to get your money you put in there just give them your life green card and get your money they actually make u fell like a human being nothing's card holder they Listen omg right!!! Who does that and they answer your questions as soon as you ask them go buy and open you an account and ask for Dave or Marcie and tell them Rodney sent you and get a 50 dollar surprise on your 2nd monthly statement

If today's experience would have been my 1st experience I would have left without opening any…read moreaccounts. When we entered the bank this morning intending to open a new CD I was told there was only 1 person able to open and she would be opening a savings account before us. I asked several questions if I could open online,which no one could seem to answer. Didn't ask if I wanted to make a appointment. Just didn't seem very interested in us. That's ok I'll take this money elsewhere

This morning (6/15/23) I treid to open an account to buy a 5 figure CD and possibly a checking…read moreaccount. Rather than go to a branch, tried opening an account on line. First I used my mac with Firefox browser. Got as far as my ZIP code which it said was invelid. I've lived here for 27 years. Then used my Windows laptop and got as far as my account funding source. No answer could get me past the greyed-out NEXT button. With me, a company's technology reflects their competence and future customer service. If opening an account is this hard, how well will my data be protected? Lots of banks offer CD's - don't need IT hassles.

What a complete joke of a financial institution. This place is horrible. Customer service horrible…read moreeverything thieves rotten to the core. Who cares about saving a little bit of interest rates when you have to deal with the idiots that work in this place go somewhere else you've been warned.

From the owner: Welcome to Coosa Valley Credit Union! "We Care" and "We Treat You Like Family" are two core values…read morethat differentiate us from banks and other financial institutions. Here we still do business like neighbors helping neighbors, an old fashioned approach that combines modern technologies and the warm professional service you deserve. Have a special need or unusual circumstance? We still listen. We use our Core Values as a guide and constant reminder that we can always improve our members’ lives. We don’t charge more so that we can increase a line on a graph and we don’t believe that revenue is most important. Coosa Valley Credit Union has a much higher purpose. Our purpose is simple: to help people in our hometown live better financial lives.