Friendly staff at counters. I personally dont bank with chase but the lady today asked if i bank…read morewith them and since i told them no she said well we offer a lot of different things if you want come back another time and we can discuss what we offer here. I thought it was a very sweet gesture

Professional, friendly, knowledgable and most of all prompt service! I've been to a lot of Chase…read morebranches over the years and this one is the best !

I had the worst customer service at the Roslyn branch. I came in to make a deposit into my account…read moreinorder to get a bonus. The bank was like a ghost town with no one but few tellers there and no branch manager or other account representatives. I talked with Wendy B who said she never heard of this offer and as far as she knew I needed to open a new account. I told her that was not what the email said and offered to show her on my phone but she said she could not touch it. She said if I made the deposit, she could not guarantee I would get the bonus. She also said I had to do everything on the app. The email said fund deposits must come from outside bank and did not specify how the funds are deposited. She was arguing with me and clearly wasted my time as she did not know the offers her bank has. I asked to speak to manager Katelyn who was not there and only comes 2 days a week. Needless to say, I did not make the deposit and most likely will be closing all my accounts at Capital One. There are many other banks out there who will appreciate my business.

From the owner: Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin…read moretransactions--and more.

First time visit…read more Very limited parking lot Quiet Clean 2 ATMs available Highly recommend !

Most banks these days are horrible but this branch seems to excel in incompetence and lack of…read moreknowledge. Short of being in a good location, they are a colossal waste of time - notary can't even print HIS name correctly on a document!!!

I opened an account at this branch to take advantage of a new account sign up bonus. I filled out…read moreall the paperwork at the branch and wired in money to establish the account. 90 days later, my account qualified for the sign up bonus. 110 days after opening up the account, I contacted the branch to find out when the sign up bonus would be applied. I was told the account was not W9 verified. But I filled out the W9 form when I opened the account. I was told they didnt have the W9 and I would have to come to the branch to fill out the form again. I went to the branch the next day and filled out the form and headed home. 2 weeks later, I inquired again about the new account bonus. Guess what? I was told the account was not W9 verified. Again, I went to the branch, spoke with a third person, filled out the W9 form and went home. I went on a vacation and contacted Citibank upon my return. We are now in the middle of January. I qualified for the new account bonus in November. So we are 3 months in and once again, I am being told the account is not W9 verified. I will be at the branch again tomorrow to finally resolve this issue. And then I will be closing the account. Oh, and when I try to call the branch directly, I always get voice mail and then transferred to the generic customer service so I can never speak with anyone at the branch. This has been the worst banking experience of my life.

From the owner: Citibank delivers a wide array of banking, mortgage, lending and investment services to individuals…read moreand small businesses. We also support the needs of small and large corporations, governments and institutional investors. In the U.S., we have over 700 branches, complemented by ATM's, online banking and mobile and tablet banking.

Please do not sign a contract with this company. They forged…read moremy signature on a 5 year contract and charged me for items never received. They don't return phone calls unless you send them a 30 day letter to discontinue service. I am dealing with a bully by the name of Daniel Poreda. He is poorly representing this company. I am a small restaurant owner and I rely on responsible companies so that my business can thrive. Cintas will rob you blind and act like you're the problem. STAY AWAY!!'

I used to work for this company and it's absolutely the worst. The employees are, for the most…read morepart, worthless. Mid-level management does their best to do right by the customer but the front line workers are useless and the upper management is oblivious. Save your money because this company is a rip off.....just go out and buy the stuff yourself.

I want to give my highest accolade to Maria F. Mawyin Who…read morehelped me with my IRA She was professional, kind, patient and knowledgeable She is an asset to your organization

this was the worst experience on telephone i have had... citi had me jumping through circles and…read moreconstant transferring call.. I never got to speak to a person.. All I wanted to know is: I have a couple hundred dollars in rolled coins to exchange for bills and wanted to know if i was required to put my bank account # on each of the rolls.. Was that so difficult? I can't imagine why i continue to do business with this bank..i can't even get a simple question answered

Fourleaf has many branches and is expanding quickly. From branch to branch the model stay the…read moresame, just the location and size differ. For that reason most reviews will be very similar. Doing business here is not like any other bank I have ever been in. This Fourleaf is a large stand alone with its' own parking lot. Only one entrance / exit makes it simple. But... Once you go in, it's a whole new world. Big bright and without a doubt the friendliest bank team ever. Making a deposit, the reason I usually go there is actually a pleasant experience. First, there is NO huge piece of glass between you and the teller which mean you can actually speak to each other. They always wear a big smile and carry a friendly personality. Fourleaf (formally Bethpage FCU) is a pleasure to do business with and their costs are extremely reasonable. I have free checking and saving without having to keep a ridiculous balance. Clearly, I am a fan and recommend this shop. It was also so nice to see a chmage counting machine. The money counted must go into one of your accounts and that really beats counting and using change rollers KUDOs to the team at FourLeaf Federal Credit Union

I received an Official bank check payable to my company, issued by the Royal Bank of Canada,…read moreMontreal Canada and payable through JP Morgan Chase New York. The check was paid in US Dollars and clearly so stated on the bank check. I took this check to be deposited to my account on the 27th October 2023. The tellers keep insisting that the check is in Canadian Dollars, even though the check clearly stated US Dollars. Further the routing number on the check goes to JP Morgan Chase New York. Very frustrated and disappointed I left the bank, since the tellers are insisting it's Canadian Dollars and will take 6 to 8 weeks for the funds to be available. I returned ti the same bank on November 4, 2023, got the same answers again. I then went to another Bethpage Branch in New Hyde Park, and what do you know, they processed my check, scanned it and deposited the funds into my account. This fiasco occurred at the 1145 Willis Avenue Branch. I would suggest that any banking relationship that deviates from the norm, please go to another bank or branch. For sure I'm changing my accounts and going to where the tellers etc understand the banking rules instead of giving their customers the royal run around.

I love Chase Bank and have written three 5 star and glowing Yelp reviews for their branches in Lake…read moreForest California, Herndon Virginia and Hicksville New York. I used this branch sporadically in the last 6 years as the homes we built and sold were just a 2 minute drive south. Service at this branch has always been weird and up and down, more down. The one highlight - Friday 09/19/25 - they had the managers and greeters( 3 total) by the door greeting everyone with enthusiasm and trying to have conversations hoping to show people skills. Today - back to reality - I have been with Chase for 37 years - two accounts and a large locker at another branch in Nassau county. The cashier Althea( spelling) busted my coglioni for three minutes just for asking for change for $200( not a withdrawl- I handed her 2 hundred dollar bills). I gave my ID, my memorized account number and yet the angry lady kept looking at my license for a while, then checking my accounts, then the license. She actually did not place the license in the little space under the glass. She flung it! A lady supervisor chimed in when I stated " never happened before in almost 40 years" and stated it was always policy. Then the icing - I verbally asked for 10 ten dollar bills and 5 twenty dollar bills. She said she forgot and if I could write it. I did and she still messed up. I thought about going to the Branch Manager who was sitting in his cubicle and seeing and hearing all this but decided against it! Just smiled and waved! Not going to let 2 morons mess with my magnificent day and pretty awesome week. I don't know if anyone from Chase reads this or even cares. Some of the personnel at this branch need a serious retrain. Lesson for me - go to a different and familiar branch.

The nicest, most friendly helpful staff. That alone warrants trying this branch, but Chase handles…read moremy investments with expertise and care. Great job!