Family owned bank that's been in operation for 80-100 years. The best part of this place is their…read morepeople. The family always comes across as out-of-touch phonies, but they know how to hire good people. The staff at both branches is exceptionally good and helpful.

Sadly, this is more corporate's fault and online banking failures, but this is now our local branch…read moreso... GreenState (really still UICCU in behavior) has an archaic online banking system that still has poor GUI and hidden structures other member-oriented credit unions got rid of a decade ago. We're going back to a credit union I've used since youth (in another state) and Veridian here in Iowa. We left UICCU (now GreenState) previously, but came back for a decent loan a couple of years ago, explaining to someone in the branch that it was their chance to win back our business. Just paid off our loan except we didn't because their online system doesn't show your actual current loan balance!! NEWSFLASH: Members use online banking to get CURRENT information. Even if you can't be bothered to list the actual current balance instead of just principal, there also isn't a convenient place to click to get your payoff balance. Are you kidding? This is almost 2022. Just to add insult to injury, they charged us a fee for an incoming wire transfer. It was added AFTER the full transfer amount showed as available in the account. As another review said, this institution charges fees more aggressively than several banks I've worked with. I've never actually learned what the benefits of being a member are- just been nickled and dimed and lied to. TLDR: Don't bank here. You're worth more than that.

I closed my checking account due to their ridiculous policy of charging me for not writing enough…read morechecks. Seriously poor customer relations.

Always friendly, always helpful. When they say they will call you back as soon as possible, they…read moreactually do it. They want your business and it shows.

From the owner: First Interstate Bank in Grinnell, IA offers a comprehensive suite of personal and business…read moreproducts to take care of your diverse financial needs. Whether you're a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Grinnell branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 - to take the best possible care of our customers, our employees, and the places we call home.

We're new to the area and needed to set up accounts for business and personal needs. Missy was…read moreattentive, helpful, and thorough and got us just what we needed. Looking forward to a great banking relationship.

From the owner: Member FDIC. Equal Housing Lender.read more

After not being satisfied with my current bank, I decided I needed to switch to a Two Rivers…read moreaccount. There are so many perks to banking at Two Rivers, such as it's not a corporate bank, ATM fee refunds, online banking, and overdraft fee forgiveness, etc. The woman who helped set my account up was so nice and friendly and gave me advice on what was best for me. I'm elated to be a new Two Rivers customer!

From the owner: At Two Rivers Bank & Trust, it is our mission to empower you to achieve your financial goals and…read morefreedom through innovation, dedication, and expertise. Supporting the financial well-being of our customers, employees, and communities is at the heart of everything we do.

Tellers at the brick and mortar varied from pleasant to indifferent. Main problems were all…read moretechnology rated. They seemed to have issues with their computer systems every quarter. Holiday weekends were a nightmare. They never were able to link my accounts correctly (the last straw was a college savings account that they were charging me for because they didn't link it up correctly to my other accounts.) Since my grandsons college account wasn't linked, I couldn't verify that they were charging me for it until after I closed out all the accounts. We were with them for close to two years, and only stayed as long as we did as the hassle of setting up a new account barely outweighed the hassle for staying. If anybody at Lincoln who cares reads this, whomever is responsible for the technology aspects of your institution needs to get their act together.

Right off the square it's an easy place to get too,…read more usually always two or three tellers so there's no waiting .. always a friendly smile and very easy to work with

From the owner: Member FDIC. Equal Housing Lender.read more

I've had to come into this building for financial issues and it is clean with friendly staff…read more Plenty of parking. Professional atmosphere.