They're always there when you need them the people there always friendly and helpful I've been with…read morethem for years.

This is the most idiotic bank I have ever seen. Nobody at the branch level is adequately trained…read moreto handle anything above opening an account. Once one needs to handle estates they look like a bunch of deer in headlights. (Actually deer at least look attentive). My attorney disagreed with the many screwups they have done and I still need to withdraw a large sum of my deceased brothers account - I didn't know I had to present my power of attorney and therefore checks were bounced. Now they tell me I need a new IRS form which I don't need because I'm executor of the will. These people are so ignorant - all have referred me to the legal department but customer service barely knows who is the legal department. This bank has gone completely to hell since I was a paperboy. STAY AWAY FROM THEM AT ALL COSTS !! The customer service manager didn't even return my call today.

Had to go to TD three time because of there technical issue. I feel like when the problem is caused…read moreby the company itself, they should take it more seriously and not say to come back next day, because the branch closes in 15 minutes.

Applied for a card, but because I didn't have any balances to transfer they declined it, this must…read morebe their new model, offer 0% on new purchases and balance transfers, naturally they charge a fee for the transfers and without it they had no interest in the rest. They send you a letter and tell that their decision isn't based on your credit file, but if you call them on it, they only tell you to request your file from the reporting agency. Now I am sad they have my info from the app and I see this is a pattern of poor service from them.

if you have felony you can't even go to the bank shit crazy , they need some type of warning sign i…read morewasted a ride !

Always super helpful staff. A small branch that services a large section of the state of NJ. Easy…read moreand smooth transactions, always.

A year ago, I shared a very negative experience at this branch that left me with an unfavorable…read moreimpression. However, today I would like to highlight that my experience was completely different and extremely positive. When I visited the branch today, I was assisted by Ms. Daisy Jaimes, who provided exceptional service. She kindly introduced me to the teller and connected me with the new branch manager. Both demonstrated professionalism, courtesy, and respect at all times. I sincerely appreciate the excellent treatment I received today. It is important to recognize when things are done right, and this visit truly exceeded my expectations. Thank you for offering such a friendly and attentive service and for making us feel valued and respected. Hace un año compartí una experiencia muy negativa en esta sucursal, que me dejó una impresión desfavorable. Sin embargo, hoy quiero resaltar que mi experiencia fue completamente diferente y sumamente positiva. Al ingresar a esta sucursal de Santander Bank, fui atendido por la Srta. Daisy Jaimes, quien me brindó una atención excepcional. Ella me presentó al cajero y me puso en contacto con la nueva gerente, quienes mostraron profesionalismo, amabilidad y respeto en todo momento. Quiero agradecer sinceramente el trato recibido hoy. Es importante reconocer cuando se hacen las cosas bien, y en esta ocasión realmente superaron mis expectativas. Gracias por ofrecernos un servicio tan cordial y por hacernos sentir valorados y respetados.

I find this particular branch to be very helpful and courteous. I try to utilize this one over…read morethe others.

We have been members of this credit union since the early 1960s. We have had the pleasure of…read moreworking with Brian on several things this past year. He has always been kind and extremely helpful. Thank you, Brian, for going over and above to help us with our banking questions!

Very nice people that work there but very frustrating to use their online banking. Getting help or…read morespeaking to someone is a wait. Their online seems to be down a lot. everything seems like a longer process. But again, friendly customer service and their fees aren't bad.