Very knowledgeable & ready to assist excellent employees good Customer Service & they are open on…read moreSaturday 9:00-2:00pm

That bank is horrible, they never take care of your issues, they make you wait and make it seem…read morelike they took care of everything, they're not professional and they don't do a nice job, they're inexperienced and incompetent and waste your time.

I wouldn't recommend any chase at all. Trey ask for everything, if you need to solve an issue the…read moresame day you can't, don't even try to go without an appointment. Honestly the only recommendation I could give it to use a different bank

This location is such a pleasure to visit ! Marlon S. specifically has felt like such an asset…read morehere. His attention to detail and efficiency to getting things done, is commendable. It feels great to know I have a bank to run to when I need something done promptly and right. Thank you!!

Frustrating experience at this branch. The bank was empty, yet I was told by the advisor after…read moresitting with her "I only work with appointments" and wasn't sure if she had time to help. I was then told I couldn't complete a wire transfer from my savings account because I didn't have a physical card--despite having my ID and all account details. Most high-yield savings accounts don't even have cards, so this made no sense. I went to another Wells Fargo location 6 minutes away and had no issues at all. Unprofessional, unhelpful, and a waste of time.

The workers here are kind and really do their best to make sure the customer la needs are met…read moreThe loan advisers are very nice as well I have dealt with 2 different people and they both were very kind and beneficial

I receive an excellent answer outstanding service with Maria Perez and all the employees every time…read moreI need service at the West Kendall Ocean Bank. I am very satisfied with the service and very happy to be an Ocean Bank customer

Un banco en donde e sido muy bien atendido por muchos años, todos dan un buen costumer service y…read moremuy agradecido de Kathy llerena y Adamarys Mesa

The guy with blonde hair White button down and blue pants , today on July 17, 2023, had another…read morecustomer waiting. When he finally arrived, he laughed and said he had no idea some one was waiting for him and said he was talking in the back. He approached me and looked at his watch. He asked me if I had my business with zombie. I had no idea what he meant and then he said it takes a few days and that I'd have to make an appointment. He obviously didn't want my business. Glad I dodged a bullet by not getting my business account here. Had I had a financial dilema, this clearly would have been a nightmare to deal with. Thank you Citibank for hiring employees that show you how unprofessional they are right from the start so I can choose to run my business with a more professional financial institution.

it does have human on customer service , only Robot what…read moreonly say " I am sorry, iam not able to understanding" A bad joke of customer service

Horrific response time, I had to wait 30 minutes to get attended and that was even after asking if…read moresomeone can serve me. I had a simple document that I needed notarized and they refused to help me, even though it was my first time. For more context there were two notarizers and they were free

Amazing experience! I visited here on Saturday. I made an…read moreAppointment for 11am. Although I did not get taken in until around 11:30am, I had a great experience. I opened a new account. Brian helped me. He explained everything thoroughly, did not pressure me into anything I didn't agree with. He also gave his honest opinions on the questions I had! He made the process extremely easy and understanding. On my way out, a gentleman held the door open for me and had a nice exiting statement for me. So happy this will be my new bank! Had a wonderful experience.

It's very inconvenient to go to your bank on your only day off and be informed that they only have…read more1 representative and you have to make an appointment for another day. Definitely won't be coming back here and will be closing this account asap.

This is a great bank that offers fabulous service to everyone. Expect a clean, top notch location…read morerun by professionals. You'll be treated like family, maybe better! They have been very helpful in both personal and business needs. They have innovations they created that other banking institutions are now copying because of the success it brought to this organization. They attend to you fast and there is an outside ATM as well as inside ATM's if you do not require a teller. You'll be over the moon with this great location and all the other business in the shopping center.

Great management AND STAFF. Even during covid this branch is nothing but the best, the teller and…read moreplatform will go out of their way to help you with any difficulty or queations. Would rate 100 stars if i could.

From the owner: Looking for a bank in Miami, FL? The The Falls branch is located near the intersection of Southwest…read more136th Street and Southwest 88th Place, next to CVS Pharmacy in Miami-Dade County. Regions Bank has knowledgeable professionals to help you take your next step while providing exceptional customer service and financial guidance. Regions has 349 branches and 376 ATMs throughout FL providing a full range of personal deposits, loans and credit lines, business banking services, insurance, investment products and more. You can also take advantage of Regions services without an account, such as check cashing and/or Western Union money transfer. So virtually anywhere you go in FL, we can offer solutions for your financial needs.

I represent a business owner that has done business with BOA for over 20 years. I came into the…read morebranch at 3:59 while the door was still open, for a simple deposit. I see 3 tellers, one which was helping a customer. I was waiting in line and one of the tellers screams out, we are closed. Another representative comes out from the behind the concierge and starts to walk me out. I ask, no one can help me? She said that the registers were all balanced and that they couldn't deposit. The lady walked me out as I told her that that was poor customer service. I was so very disappointed and upset as I had rushed to get there on time to make this transaction. Not helpful at all.

Been waiting at this Branch for over 30 mins for a wire transfer. Only 4 staff available and only 1…read moreis allow to do the transfer. Wow they are really savings money not hiring any employees

SCORE! Chase Bank right by my casa!…read more This shopping center was recently built, and I was curious to see what stores would be opening, and to my luck a CHASE BANK was one of them! It is a small bank but very welcoming. The doors are always open, easy access, easy parking. The service is very quick and super friendly. The ATM is 24/7 Lobby Mon-Fri 9am-6pm Sat 9am-3pm

Walked into this chase and stood there for 10 minutes watching employees talk about exercising. No…read moreone acknowledged me at all. We then left and went to another Chase.