Stopped by the State Employees' Credit Union on Couloak Dr to make a car loan payment--super easy…read moreprocess. The bank was really clean, and the people there were so nice and helpful. I was in and out quickly. Great service all around!

Needed to make a deposit while in the Mountain Island area. Did a quick search and this location…read morecame up. There wasn't a line in the drive thru. I was in and out in less than 5 minutes. The teller was professional and assisted me to make my deposit quickly. No hassle at all. So glad there is a location tuck away in this area. I will definitely drop in again if I need to do some banking. State Employees Credit Union 10120 Couloak Dr Charlotte, NC 28216 Wednesday October 21, 2020

I am a 60 yr old woman who has been banking with Wells Fargo for more than 13 years , over three…read morestates. I have never met a group of tellers as pleasant ,happy, accomondating and just down right awesome than at this branch. You guys are the best.

This is a great Wells Fargo location, based upon my use of the ATM (haven't been inside the bank…read moreyet)! There are multiple ATMs on the property, one of which is completely disconnected from the bank building. It's a simple drive-thru ATM. Moves quickly! Located in Gilead Road and close to shops and restaurants. So it's super convenient to everything you might need at the time. Give them a try for your banking needs!

I stopped by to open a new account (5th one). I waited about…read more40mnts, only for the clerk to tell me that these other people who came in after me, already had an appointment. What a waste of time , would of been nice if he could of informed me sooner.

As of right now, this is the rating I'm giving…read more Here's my reason, I have been with this bank since 2013 even with my move to Colorado and Texas. I have deposited and used my money continuously; however, they just charged me $7 for "inactivity." I was not sent a notice nor have I been sent an updated debit card to actually use this account, which is why I was only able to use this account for sending/receiving money from friends. I wrote to them this morning to just mail me my remaining balance and close the account. I'm hoping they are fair to those of you who actually have debit cards so that you can give them the activity they need to avoid that and other charges. They used to be so good to me when I lived there, but if you move they don't communicate with you and just do things without attempting to contact you. At least that had been my experience.

Very friendly service with knowledgeable professionals who make your banking needs a breeze. I…read moreworked with Jasmine and Lunda who were both fantastic. Jasmine started my process and was very helpful with advising us of the best options for an account and Lunda closed us out and handled all the paper work. She was so friendly and helpful! The manager Deena checked in multiple times to make sure everything was smooth sailing. I appreciate the staff here and I'm so glad these women were there to help!

The staff here are always friendly. I've open 3 CD accounts with them already and each time they…read morewere timely and friendly. The inside is very clean and welcoming.

This review is from a current customer, I do not work in the banking industry. This bank has always…read morebeen a very pleasant experience for me. I live in the area and have always witnessed the best customer service. They will go beyond their duties to make sure everyone is taken care.

I walked into TD Bank only to that there's a new way of banking. The manager (Ryan) asks you what…read moreyou need then you take a seat in the "Lounge" waiting area (instead of waiting on a line). Once a banker becomes available you go to the Pod for a seat and they are also seated. So this Personalized banking is in place, because all of the bankers are trained to take care of your needs. Matt took care of me today and he was very efficient. This is still my favorite Charlotte branch.

Amazing free financial seminars. Beverly and Dominique were very informative and helpful. I trust…read morethis bank with navigating my journey getting out of debt and financial freedom. Thanks Beverly and Dominique.

After 8 years with this bank know now as Commercial bank my account was closed by the bank *( Nwas…read moretold ordered fomr Reginal manager )due to I own a home in Asia and stay here some. Really was unfair to me ..I never had any bad banking issues with them.

I've been hacked!!! Cindy Galyan to the rescue! Where else can you look at your checking account…read moreon line, say "Sheesh, that doesn't look right!" ... send a query to your bank and get a call in less than an hour? Nowhere. Not only was that "sheesh" a hack, Cindy found 3 others. In less than an hour, Cindy replenished my coffers refunding my account, then she snapped that account shut, opened a new one and then informed me she will babysit it until she felt my money was safe. I would still be trying to get someone at Wells Fargo to open the door! Account babysat! New account opened. Money returned. Why would anyone bank anywhere else? Alliance is like going to Cheers for those of you who remember. Everyone knows your name. Whether I walk up or drive through I just hand them my check and they say "Which account do you want it in?"