Awful bank. Customer service is awful. Drive up atm is out of order a lot or just out of money…read more Withdrew money once and it only gave me half of it because they loaded 10s where the 20s go. People inside couldn't have cared less and just said call the number on the atm. And you can't get to the atm inside off hours because the key card slot doesn't work. Save your time and go somewhere else

Horrible bank, unprofessional and rude managers and one teller. Run, don't walk!!! Unbelievable…read morecustomer service

The Palmyra Branch of Members First goes over and beyond for their members. The crew they have are…read moreinformative and very helpful. Mick is on key with all of his information and very knowledgeable, Tyler always is friendly and has a great smile and defiantly knows banking and Karen Quino is a Spectacular asset to the branch. When the staff knows their customers you know your in good hands. Thank you Palmyra Branch for always being supportive and a friendly branch. We appreciate you and am thankful for all you do. Keep being awesome.

What is the point of having a drive through when no one is there? Been sitting here for 10…read moreminutes... hitting the call button. After hitting it multiple times, some lady finally came through saying "well be with you in a minute"... 5 minutes later ... nope. This branch blows!

So we banked here for a year or 2 now. Going in to close my account. They froze my debit card for…read moresuspected fraudulent charge. They were right in doing that. My issue is you can't simply go in and get a new ATM card, they have to mail it to you. We're now on day 13 and they still haven't been able to get the card in the mail. And then once they do it'll be 10-14 days until we receive. That along with them not having late hours really screws us over. Save yourself a headache and bank somewhere else

These jerks have a sales team that uses generated phone numbers and have called my business more…read morethan 3 times per day over the last 8 months. They do not respect the National do not call list and just hang up. As I was typing this I received the 6 th call today . I would never use this company to process and credit card payments. Anyone that does needs their head examined . If they can't control their sales staff how can you trust they will correct any errors in billing, processing etc?

UMPA provides fair rates and consistent high quality processing services for our "pay by phone"…read moreservice. I've never felt nickel and dimed by UMPA and have no plans to look anywhere else to possibly save a few bucks.