Many pnc atms now offer limited service, but not this one! I believe theirs 2 and they're never out…read moreof order. We'll lit due to a plaza nearby.

Very professional atmosphere. Friendly staff. Convenient from my house. Quick and efficient service.read more

This is an excellent credit union. The service here far exceeds the average bank or credit union…read more The service that is given to every client that walks through the door is on the level of service given to private, high net worth clients. There is never a wait, or line. No crowds, the service is amazing, all the tellers are very friendly. It is a shared branch. However due to the excellent service. I am thinking of opening an account with this bank. They have locations locations in NY, and NJ. They have tons of great banking products. You can thank me later for sharing this awesome branch.

If I could give 0 stars I absolutely would. Over the past two weeks I've been to this specific…read morelocation a couple times and they were both horrible experiences. I'm in the process of purchasing my father in laws home and the excitement I began with has been so dimmed by the two individuals I've dealt with at this location- Carla and Ruben. Both times I went the dimeanor and judgement I felt from them is absolutely degrading to say the very least. Let me humbly remind you that you are in the field of CUSTOMER SERVICE and without the customers (that hopefully haven't all been made to feel the way I have) you wouldn't be in business. I will absolutely be changing locations. This branch should look to rehire or retrain the individuals currently in place. I was in banking for years and from the body language to the actual service provided its an absolute disgrace.

Okay, this location here needs to have more protection, I noticed in the evening hours the entrance…read moredoors are very lighted and you can see everything from the outside in, since this is a bank, the windows should be tinted so the people from the outside won't see the other customers doing transactions, and for safety and security measures as well...

Hans is the manager at this branch and he was very helpful. They were about to close, but he still…read morehelped me out. Everyone here was very friendly.excellent customer service.

Always received great service from Julian at Passaic Street branch. Professional, friendly and…read moremost importantly very helpful.

I did my banking with NJM bank, they gave my account to Spencer when they closed their doors…read more There are no tellers in the branch near me in Ewing, NJ. Spencer blocks transactions I want to make, refused personal check deposits from family members made out to me. My Medicare supplement erroneously deducted a payment not owed them, realized same day it had been paid returned the payment. Spencer took 34$ fee for overdraft same day. Spencer has refused to return fee. I just switched my ADD I direct deposit to another account. If this bank caught fire I would supply the marshmallows!

Everyone is very pleasant here. The loan officer took his time to review my options when I was in…read morethe market to refinance.

I also would like to give this place zero stars. Worst customer service. There's more customer…read moreservice at the department of motor vehicles. The girl with the curly dark blonde hair and the glasses is a bitch and I hope her days are dark and troubled. Honestly TD Bank as a whole is awful now, I used to love this Bank but now I'm a lot happier with Capital One Bank which is free and they don't charge any outrageous fees like TD Bank. Do yourself a favor and get a better Bank.

The worst service ever I don't know why td bank keeps…read moreemployees like them They threw my card with no reason

Such outstanding service. Always eager to help with any question or concern. Very friendly and…read morecaring, able to help with any situation or concern, will explain anything you may not understand. The best thing when you're stressed out, they'll offer you a cup of coffee.

You have about an 80% - 90% chance of horribly poor service here. There will randomly be a rep who…read moreis helpful and kind, but they're few and far between. I've given this location multiple chances simply because of its location - but today was the last. After sending my deposit slips via the drive-thru, being told it would be "just a minute", and then waiting over 15 minutes, I buzzed to call the teller. There was no response, but instead - the tube system whirred to life. That's fine, I reached in to take out the tube...only to have the rep recall it - closing the door on my hand. After skinning the back of my thumb while yanking my hand out as the door closed, the rep came on and said it would be "just a minute". I told her that that was what I had been told almost 20 minutes prior, that the tube had just been delivered back to me, and that she had closed the door on my hand while I was reaching for the deposit receipts... her reply was that the tube had been called back because they forgot to process my deposits and had only sent back what I initially provided. Hurt, angry, and disappointed - I will be taking my business elsewhere.

I love going to this branch in particular. They have a drive thru ATM, which is extremely…read moreconvenient for everyone. Descent parking lot. They also have long hours & staff is friendly.

I have been banking at Chase for over 20 years and this has been my local branch for 15 years…read more Every in-person interaction has been very pleasant. They have been very helpful in pointing us in the right direc for any service we needed. Their ATMs work and with two outside, it is very convenient. the Large parking lot is also a plus!

For one one of the things that they can improve is make sure that their staff is informed about…read moretheir products... Every time you call no one ever knows anything I've gotten so much misinformation it's ridiculous. I took my money out and went elsewhere and then when I called about interest on savings account, I was told about a high-yield interest savings account so I took all the steps so I could transfer money back into Kearny federal to find out they didn't have that! Two different people in the same location told me that they had that savings account option and then when I actually try to do it, I was told oops we made a mistake... Really a Bank makes a mistake. Oh no that's why I took all my money out of Kearny and I don't care now if they have 10% interest, I'd never put it back again... They really need to up there staff education on their own products... Not to mention that their online banking is very antiquated... They only got it a few years ago I think for years they didn't have any online access when everybody else has been online for a few decades

I switched to this bank a few years ago because they offer interest earning checking accounts. I…read morelike Kearny, and this particular branch, because it reminds me of how my local bank was when I was younger before all the big banks took over the little guys. There's a much higher level of personalization in the services provided here. The operating hours may not be as great as TDbank but the level of service is worth coming here.