I bank with Peoples Bank for my business, and the service is always incredible. The team is…read morefriendly, knowledgeable, and really made getting my business started that much easier. Thank you!

Each branch in every bank is always a little different and of all this one stands out. Really happy…read morewith Adriana and Riley, very professional and approachable. Would recommend anyone to this location.

I arrived around 4:30 p.m. on a Tuesday. The bank had a…read moreparking lot with plenty of spots for customers, and there was also an ATM available if needed. There was no line at the teller, so I was able to complete my transaction efficiently. The staff was friendly and helpful.

In such a critical COVID time, if you can avoid going to the branch on Jackson Street you should…read morenot go. It seems like nobody cares the social distance. I went to the bank this afternoon, while I was standing in the line, a lady stood behind me, just right next to my back within 1 foot, she was doing the way exactly like the line before COVID, I told her she was standing too close to me, she ignored me like pretending not know English, it was very uncomfortable, I had to step up to keep 3 feet from her, and of course I was 3 feet to the lady in front of me. The bank staffs saw it but nobody did anything or said anything.

Wonderful people and they even have photos of the doggies in the neighborhood on the wall. They got…read morea bad problem(stolen Identity) solved almost immediately and dealt with the direct deposit issues. We trust them in every which way. They even called us back when we got everything done just to see how we were doing. If I could hug them I would.

This is an excellent branch. I've always had really good customer support here. Staff is super…read morefriendly and attentive. The coffee is also really good for some reason! Thanks a lot to Johanna, who's great!

Today the manager was gracious enough to cash my paycheck without putting a hold on it. The other…read morebranches of Chase I went to, including my home branch, wanted to put a hold on my paycheck for 24 hours and only let me have $200 of it. I mean, seriously. This is a paycheck. The money is in the bank. There should be no need to hold it, especially when I have things to do and things to buy. Very nice manager, open, friendly, and she came out of her office to help, instead of ignoring you like some other banks do when there's a line forming.

This branch has alot of great people employed here...they are friendly, courteous, caring, hard…read moreworking. They make this the best bank in town.

Worked with Tai Lu, his customer service is outstanding. I will be going back and continuing to do…read morebusiness with Chase strictly because of him.

Best little bank! Always friendly and remember your name…read moreMarci & Mishky

I went to the bank to get a debit card and I was somewhat impressed that they can print the debit…read morecard and give it you right then and there. You don't need to wait for it to get it in a mail 5 to 7 business days to receive your card.

Visa charges at BECU are instantaneous, as they should be. Credits can take days to process. I…read morereturned a major appliance charged to Visa and received a credit on my account, which created an overage because my account was paid up. The credit languished for days, which also affected by credit limit. I finally called customer service to ask that they balance the books so I could see my actual balance and anything owed. My request had to be cleared first with their Visa banking service. I was advised to wait two more business days to have the credit applied for no good reason. In the meantime, with an overage on the account, my credit limit won't be restored until BECU applies the credit that should have been applied without my asking. I wasted a good half hour trying to straighten this out with customer service. I was twice logged out while attempting to communicate through Messenger. This is not the first bad experience I have had dealing with BECU. They seem to be in business for themselves rather than for their customers.

wafd is great because they have free checking and only 100 dollars to open a savings account.read more

WA Federal is a nice bank. They have a great family atmosphere and you can tell the bankers and…read moretellers really care about you. Jack, from the crown hill branch has even recognized me outside the bank and said hello in passing. It shows they really do know and recognize me. That being said, the "family feel" of WA Fed also means it operates a bit slower and at times a bit behind a bigger bank. The online banking options are definitely limited, tellers focus more on customer service than on speed, etc. At the end of the day the employees are great and I love the customer service, but the functionality and convenience definitely lags behind chase (where I do most of my banking).

it should be zero stars. Bank teller incorrectly moved my money to BCHydro instead of Sidney…read moreProperty Tax and I am told it will take 3 months for them to correct their mistake. This is CIBC in Sidney BC. Awful service and no ownership of their error. I do not know how to escalate within the CIBC banking system's process. Zero support from the "manager" at the Branch. Can anyone help?

Epic fail. I was in with my husband and sister in law to empty thier recently deceased father's…read moresafety deposit box. We walked and told an employee we needed to access our father's box. At no time did he ask any of us for ID. He asked for his debit card. My sister pulled a man's wallet from her purse and handed over her dad's card. The fellow came back and and asked if she had the key and off we went. We could have been anyone. As we were leaving my husband mentioned that his father had passed that morning and the employee said he thought we might have to sign something to close the box but by then we had already emptied it. A manager type then came out and asked my husband and his sister to sign some forms but still never once checked to see if they were who they said they were. They have laptops for customers to use to do thier banking online here instead of with a teller. It's an interesting premise but given the total lack of security we experienced I would be reluctant to use these computers to do something as sensitive as personal banking. I would be seriously worried about keyloggers.

This is one of the nicest banks I've been to. Everyone was so nice, not something you find in the…read morebranches near me.

I am disabled, almost 70, and walk painfully, with a cane. I need 2 rolls of quarters a week to do…read moremy laundry, and this has been my bank for 20 years. The bank insists that I painfully walk the 20 blocks roundtrip every week, to get these laundry coins. Such a petty, small thing, but this great bank with all its resources, is incapable of giving me, say, a two month supply. Because there is a shortage. I have asked myriad times, for a solution. I'd love to see the interaction when a customer opens an account, ready to deposit $50,000, and just as their pen is poised to sign the paper work, asks, of course I can access my money in the form of whatever small change I need, to manage my household affairs? Would the bank administration tell that person that no, it would not provide them change? I am convinced that they are lying to me, and give preferential treatment to business and fatcat acccounts, but that those of us with more modest savings, and who live in the downtown neighborhood, just aren't whom the bank seeks to impress. Overall this branch is not helpful or good at what they do. Much better and more thoughtful representatives at other branches. Their inability to solve this petty problem astounds me. I'm in the process of seeking another bank, because this is so insultingly, in-your-face, a simple refusal to be of service, literally insisting that a disabled person with significant arthritis in their joints, must walk in pain every week, to obey their idiot rules. I wonder if they will advertise this in their next campaign?