I sent my Niece Belinda Groves Western Union money orders so that her and her 4 children could have…read morea Merry Christmas. Regions Bank cashed the money orders and still have not released the funds to her. It has been almost one month. I have called multiple times and no one can tell me why this has happened. They keep saying we are checking into to it. But all I hear is crickets. What is sad these children should have had a Merry Christmas but all they received from Regions Bank in Selma Alabama was coal. They are the modern day Scrooge. Shame on you and your staff.

I'm a long time Yelper. I have NEVER posted a negative Yelp before…read more STAY AWAY FROM REGIONS BANK! They are not to be trusted. If there were a way to give this bank a zero, I definitely would. I live in Los Angeles, California. Before Christmas I sent my niece (who has 4 children and 1 on the way and lives in Selma) 4 money orders for $1000. each which she desperately needed for food, diapers, utilities and transportation. I wanted her and her children to have a Merry Christmas. Six (6) weeks later Regions Bank has not released the funds to her. The bank has cashed the money orders but are holding the funds. THESE ARE WESTERN UNION MONEY ORDERS! THEY ALL HAVE A SECURITY NUMBER AND HAVE THE AMOUNT IMPRINTED ON THE MONEY ORDERS. They claim they thought they could be fraudulant. I purchased them myself. If they were stolen or missing, I would have been the one to have reported this. I did not. I have called the bank, e-mailed AND posted negative reviews to no avail. I have contacted local and federal authorities and my niece still does not have the funds. The bank's phone number just keeps ringing. No one picks up. No one has responded to my e-mails. A local pastor has even attempted to assist in getting a reply as to why the funds show up on her account but will not be released. I feel that this bank has stolen the funds. They have responded to one of my negative YELP post with a computer generated response (AI). The e-mail actually did not come from the bank but from their Social Media platform. This is the worst I have ever experienced with any bank. I'm 65 years old! I guess if you live long enough you see everything. That a bank in the U.S.A. is stealing funds and getting away with it, it's simply unbelievable. STAY AWAY FROM REGIONS BANK! They are not to be trusted and should really be ashamed. They are the modern time SCROOGE. You cannot give my niece's children back last year's Christmas!