TD Bank in Randolph, NJ on Rt. 10 East is a 5 star branch! This branch is on my way home from work…read more I usually roll in right before they close. I showed up at the drive thru at 5:05 and they still took my deposit (they close at 5 on some days). I also went into the branch at 4:50 p.m. and Jessica assisted me until my transaction was complete (5:10). I apologized to everyone for keeping them late. All smiles. Great Customer Service!

I've been a customer for them for over 15 years. But they're an awesome Bank and they treat people…read moreright. They are of decent size and you won't find that kind of customer service with any one of their size or bigger. I briefly had an account with Chase Bank and you didn't get it. You could feel that to them you were just a number.

An "ok" bank that's better than most of the Chase branches-- for what it's worth. As with most…read morebanks--they will try and get you to invest more with them. The prior management used to be much more helpful-- but now the atmosphere is "colder." They put cubicles up so you can't see anyone's face when you walk in. Last few times I have been there the drive thru was closed-- for what seemed to be no reason. Three bank clerks as usual --so it didn't seem as though there wasn't a reason for it not to be open. Inconvenience is their middle name. I really miss Washington Mutual. Wish Chase never bought them over.

The moment I walked in Bank Of America Maureen E. Hrelja was incredibly helpful and knowledgeable,…read morepatiently answering all my questions and providing excellent guidance. Maureen E. Hrelja positive attitude and genuine care for customers made my banking experience a breeze. I highly recommend Maureen E. Hrelja and Bank Of America to anyone seeking reliable and friendly service."

Just 2 people (and with a bad attitude) working here today and 10 customers waiting to be helped…read more!!! I've sat here for at least 30 mins just to access my safety deposit box.

Great bunch of people at this location. They are always extremely courteous and fast. David used to…read morebe the bank manager, but he left a few months ago. The rest of the crew I've dealt with are all professional and friendly. The big parking lot is also a huge plus. The safe deposit boxes are small, but they are sufficient enough for my needs. Shout out to Jorge, Shirley and Seribel for providing excellent service. These folks are extremely fast and polite. Great bunch of people to deal with!

Service on a RAPID DECLINE. Cashed a check, requested my change, .04 cents as it is important to…read morehave change now that pennies are no longer being made and stores, especially major billion dollar corporations regularly cheat customers out of change. When my change didn't come I requested it and was told it was put into my account instead. It was placed in an account I don't use and no receipt was provided. I had to request one. I was under the impression that I make choices regarding my money, this branch has decided they will be making the decisions. I'll be returning when I have a moment to retrieve that change to insure it is understood I will be making choices regarding my money.

Where do I begin? My family and I have been going to this bank for years and we've never had an…read moreissue until today. We waited in the drive thru for 18 minutes for someone to assist us. When someone finally came to help we received nothing but attitude and hostility. She said and I quote "what do you want? We have a line of people." First of all, not our problem you guys can't work together as I team to handle your customers accordingly. Second of all, when is it ever acceptable to address a costumer like that? Third of all, the so called "line" consisted of 3 people. Make it make sense. Godspeed

Wells Fargo Bank. I love that they are conveniently located everywhere in the country. I go to…read morethree different branches. International trade zone is my favorite. Julio is so nice and so helpful. Some of the other branches I go to there's a big turnover. Bernardsville Amy is great.

Awesome bank and convenient too. Very helpful staff! First place I go for ATM or a personal loan.read more

ATM never works when I need access to my money after hours. Last month it would not disburse money…read moreand printed a receipt saying so. I had no choice but to utilize another bank's atm. I called the 800 (on receipt) while doing so to let them know why I was using another bank And to avoid fees. The woman was extremely rude and was of no assistance. I called the Chester branch the next morning and asked that the bank fee be refunded since their atm was not working properly and received fees from both banks when using another bank atm. Nope, sorry they can't refund (even their own fees)! They were of no help and couldn't care less. I said I want to close the account- he said ok do you want to come in now? Didn't even try to problem solve - hey maybe switch to this level account to avoid fees or some other solution? Said they would look into it further and call me back. Never called me! They were rude as well. Last night went back to same atm and the screen touch was not working. Could not get my money. Horrible customer service and upkeep of equipment. It's 2022, pretty sure I should be able to get my money when needed.