Quick service even though there was line, did not have to wait much. Tellers were very helpful and patient. Staff is very attentive and walking around making sure customers are getting the correct help needed. There is a business manager in that office so that's very helpful if you have a buisness read more

If I could I would give 0 stars . Had an appointment at 4 made me wait in line just to tell me I was 15 min late . Mind you I was waiting in line for 10 min . !!!! They made me late . So rude employees.. never coming back here again read more

Need to update your hours. It says you're open 9-noon Saturdays but I just drove down here and had the door shut in my face at 9:15am. The guy just said "No." read more

I wanna give a big thank you to Elizabeth for taking her time on helping me with opening my new acc, you're the best!!

I think they literally take 15-20 mins for each patron. I feel like I'm in the DMV sloth scene in zootopia! Why does everything take so much longer at this branch?? Made the mistake of not going to the one by my house. read more

Itty bitty bank but the parking lot is pretty big. The bank is hidden in the City of Vernon on Pacific Blvd near the train tracks. It seems a little iffy to visit when it's dark because the lot gets really scary and it's not located in a public space, it's adjacent to some type of medical clinic and a junk parts business with a couple of killer watch dogs. They typically have good customer service but sometimes the wait can be lengthy. They recently added a second outdoor ATM which is nice. read more

The lines in this bank are insane. One teller in the front for a busy bank that is located in a Industrial area. You need to wait in line out side the bank in the HOT or rainny weather and no canopy at all. I understand we are in a pandemic but come on Wells Fargo with all the money this bank makes they cant afford canopies for the customers. Another observation this bank is unsafe. People that usually bank in this bank are business owners and carry large amount of money. Customers are exposed to get mugged and they wont even know who was it every one is wearing mask . read more

literally spent two days in and out of the bank this week trying to solve some collision insurance check mix up for my car and it was just a complete mess but thankfully this branch had GREAT customer service and they did everything they could to help me resolve my issue. I want to personally point out that Personal Banker Juan Rivera did a great job at helping me and my dad, he went above and beyond with his customer service, and i couldn't be more thankful for all his awesome work. Promote this guy, because he and his team are truly great people! read more

Just because there is a line 5 minutes before closing time doesn't mean they are close! The security guard determined he will not take more clients when I'm getting in line but let somebod cut. read more

This bank sucks ! They take for ever The ugly as workers are all talking to each other smelling like hurry the fuck up people have places to be Wait and line with 5-6 people your looking at like 20-30 mins of wait smh read more

I'm not one to leave reviews but Every time I come into this Branch it's absolutely horrible. Understaffed and slow.

Others have said it better but slow many mistakes not rude but not super helpful either...Oh yes, we are both handicapped, there is absolutely no place or consideration for handicaps or business accounts... read more

No matter what day or time you come they always have 2 windows open and more than half the time there's only one person instead of two. There's people that need to come in during their lunch and they always have more than 10 people in line waiting. I have waited more than 49 minutes and still have to leave . They need better management. read more

If I can give this place no ratings I will staff are rude and extremely lazy , I met with banker named Saul R . He was very lazy and rude I went to dispute charges that were being made and money that was being taken from wells Fargo for no reason , he then calls customer service and then says the exact opposite of what I say I asked him and brought it to his attention that is not what I said he puts his hand up at me and tells me to " be quiet " , I then ask for his manager who's name was Teresita v rosas who was extremely rude and unprofessional she was very lazy along with other staff service manager my ass ? She told me to call customer service I repeated what was the problem to multiple staff multiple times it felt like I was speaking another language that they did not understand , how do you work at a bank and not be able to resolve my issue tell me to call customer service ? I ask what can customer service do differently that you can't do here in the branch she then says I don't know I can't help you here I can't help you here , I ask again what's the difference she says there is nothing different so then how come I cannot be helped here ? She was a very lazy person and extremely rude I do not think she is suited to be a manager they need someone who is a leader not a lazy person like her or Saul who did everything to not do there job . Ignored me . Told me to " shut up " . She then started to be rude and sarcastic and said customer service can help you cause I won't " . Just very sad an childish worst bank ever wells Fargo is horrible in general and this branch is the worst ever ! read more

This is in the middle of the city of Vernon, which is very industrial, so it naturally has a 'sketchy' feeling to it. The bank does have a faux security guard, who keeps an eye on the bank and not the parking lot. CAUTION: the parking situation is busy and tough to see when you pull out. The bank employees are friendly, I used the ATM machine only but stuck my head inside to see what it looked like. The manager was quick to greet me and ask if I needed anything, she told me that they can accommodate all bank services that Wells Fargo offers. On this particular Thursday around 11:30 it was not very busy. read more

This bank location and service is awful. The so called pug face manager Norma Ramires is good for nothing... Service manager yeah right. I always have the worst experience at this location. I closed my account once and opened it at another location just because I was so mad... I don't understated how they are not able to cash a payroll check, what is the point of having an account with them for over a year and not be able to cash my fkn check. I would understand if I had bounced a check or had bad history with the bank but just because she decided to say no and inconvenience me having to go to another location where they can actually help me. Mind you I have cashed my check many times at this location and now I could not cash it? Wtf?... for no good reason and she busted the fkn I am the manager card... uff lol... not a good one to send a customer away fuming... I'll save myself the headache next time and just go to my location in Alhambra where they know what customer service is.... ewwwk just thinking of her ugly pug face makes me cringe.... terrible experience.... read more

Wells Fargo Bank - Awful Service - Banks & Credit Unions Near Me - Vernon, California

There's a fake cop that stands outside and does nothing. I had parked my car next to the ATM and my bumper had been sticking out a bit. I preceded to walked to the outdoor ATM when a bigger older man starts yelling at me because I am sticking out. I continue with my transaction, and he KICKS my car. I run back down and ask the cop for help and she does nothing. I ask the older gentleman why he had kicked my car and he then tried to punch me (Luckily I was able to duck in time), after he did that I threatened to call the cops. MOST UNSAFE WELLS FARGO. I AM SWITCHING BANKS BECAUSE OF THIS INCIDENT. read more

By far the WORST WFB location I've ever been to, and Ive been a customer for 20+ years. Ive been coming to this branch for over 4 years, and every time I come in the employees have an attitude, and cannot do anything above their normal days work load to help a customer, even if Im positive that what Im asking can be done because its been done elsewhere before. The most inept, unintelligent, worthless people work here. Ive called WFB to complain before even. Seriously is one of the worst businesses Ive probably ever interacted with. Makes me want to cancel my accounts. read more

Wait time is unacceptable. Customer service is satisfactory, but not the greatest. Too many people standing around in the back chatting, while lines grow and grow. Only recommend if there's absolutely no other Wells Fargo near you. read more

This place is so slow and the service sucks never coming here again!! The bankers are so full of them selfs smh !

By far this is the worst bank ever.... Customer service is horrible... Do not go here!!!!

Worst wells Fargo around a lot of staff and still slowest service ever. Florence and central is way better.

Horrible customer service lack of communication will never stop by and use them again

i must say that the only negative comment i have is the parking aside from that the staff is great. i first opened my account with darwin he is very professional and ensures that my every need is met if i need assistance aside from the standard deposits withdrawls etc. the tellers are all very friendly and someone is always there to greet you as you walk in and wish you a good day as you are leaving. read more