We are SO THANKFUL to Tyler and his entire team! From start to finish, they explained things to us…read moreso we really understood what was being done with our money. The process was very smooth and we never felt hesitant to ask questions - at any hour of the day (shoutout to Jason for the 9 p.m. text convo on a Friday night!). We received weekly email updates from Tyler showing where we were at and what had changed since the week prior. They take pride in their work and understand the importance of their role in the process. They really care about you/your family and work hard to make sure you have a successful, painless transaction. I don't have one negative thing to say and HIGHLY recommend this team!

As a first time home buyer, I couldn't have asked for a better experience. It was painless. What I…read moreneeded and when I needed it was clear, along with with what I should expect and when I should expect it. Communication was excellent and my transaction was completed smoothly. The entire team made me feel like my business was appreciated and questions were welcome. If you are shopping for a mortgage, call the Tyler Osby Team!

Brian was super helpful in refinancing our home. He has some great tools that make understanding…read moreoptions and their impact to the near term and long term super easy. In all my experiences purchasing, selling and now refinancing homes, he made it WAY easier and was of course super friendly with great communication along the way.

Brian made the purchase our new home in Des Moines a very smooth process! Considering we were in…read morethe middle of moving from California, I have to admit I didn't think that would be possible. He was a pleasure to work with, returned all of my calls, handled all of my anxious questions with patience, was incredibly flexible, and able to work with all of the strange demands an out of state transaction entails. We wouldn't hesitate to recommend him to others!

Great customer service. This was the most painless refi ever! We worked via email, text, and phone…read morecalls. Dirk was available at all hours, regardless of the time difference between us. But besides that, no other bank was able to beat the rates. I would definitely use Dirk again.

Working with Dirk was amazing!! This man fought tooth and nail to get me approved for my refinance…read moreduring The shut down. Hands down the best experience ever! If you are looking for a straight up & honest Loan Officer Dirk is your guy.

I've been banking with Financial Plus for about 5 years now. I like the small town feel and…read morefriendly staff. They have great rates on auto loans, safety deposit boxes, and a mortgage consultant from a Consumer Loans LLC. Although they don't have all the bells and whistles or accessibility like a Wells Fargo, they make up for it with customer service and consistency. I had a situation in which my card was charged erroneously. I filled out the form for this and faxed it in. I had supporting documentation too. It took forever to get resolution but I liked that the bank credited me the money back while they pursued the business.

If you're looking for the best loan rates and member service in town, you've found the perfect…read moreplace to do your banking.