While in the process of my daughter purchasing a new home in Wilmington and trying to find a…read moreknowledgable insurance agent , i was lucky enough to find Candace Soles. After speaking with several different agencies and brokers it was easy to immediately know that Candace not only had the most precise knowledge of insurance needs in Wilmington ,but could provide it at a very competitive price. Candace spent the time to fully find out her needs as well as to make sure we understood how to truly protect her home. Once again thankyou Candace and everyone at Jonathan Calhoun/ State Farm Insurance.

Jonathan and his team are very friendly and helpful. The were patient and helped me understand all…read moreof my options when it comes to getting new insurance. Highly recommend!

I have been a long time customer and my needs changed to do a job change. I reached out to them…read moreprior to renewal and when I needed to switch after the renewal I was informed I'd get a refund of the balance paid. I received a check for $24.49. When I inquired as to why, they said that payment plans are subject to a 10% penalty for total amount of the 6 month policy less the 9 days of coverage. A simple heads up would have been a minimal courtesy. Instead of a simple apology or anything...they send me an email the in summary was: "We sent you a brochure thricely, you should have read it. Have a blessed day." Terry Morgan stated that they wished they could take the time to explain a policy to every policy holder and then took the time to condescend and gaslight me all the same. They said it was NC law that they could overcharge and charge this penalty. I have a string of emails. I guess I should have read the brochures that were printed "in black and white and it is YOUR responsibility to read and understand the policy." Yes the YOUR was in all caps. Absolutely unacceptable in every way. I will happily post the email for clarity.

Super friendly staff and loved taking headshots for this team! Teamwork makes the dreamwork!read more

Scott Hagan is wonderful! I switched all my policies, homeowners. Wind/hail, umbrella, car…read moreinsurance, and flood from USAA to here. From the very first phone call, he answered all my questions and even saved me some money. He is professional and courteous every time I have questions, via phone call or email. Today I actually met him in person and he's just as nice. The office is easily accessible from River road, and plenty of parking. Highly recommend Scott if you are looking for an agent who cares and willing to help save you some money.

we were so naive to stay with Farm Bureau for years. they overcharged us…read more they heavily overinsured us. they did not help when i was rear ended at a red light. at State Farm here in leland, nc kelly saved us hundreds of dollars. she lowered the amounts (like personal property) of insurance. and we feel they help us with any issues. i just wish we did this many years ago. the average person- like us- simply knows very little about insurance. companies like Farm Bureau take advantage of this and smooth talk you. we're much happier now. by the way, AAA demanded we buy expensive wind and hail which we don't want or need.

We heard about Kelly Jones over at Franklin Rouse from a Compass Pointe neighbor. Truthfully, I…read morehate insurance and the whole insurance process here in Coastal Carolina, but I get it, and I understand the need for it. Kelly immediately put me at ease, she was fast, communicative, and extremely competent. I would never write a public review if I didn't mean it.

I have been with the Chrystal Fray State Farm insurance agency for 5+ years. Lately, I have been…read moreworking with Account Representative, Christi Franklin, at the agency. Her professionalism and customer service have made it easy for me to explore my car insurance options. Words cannot express my appreciation for her willingness to provide me timely responses and walk me through the process of making cost-savings adjustments to my coverages.

Exceptional Service from Chrystal Fray's State Farm Office!…read more I can't say enough good things about Chrystal Fray's office at State Farm. Their team is always quick to assist with any of our needs, offering top-notch customer service every time. They really went above and beyond by suggesting a combination of programs and services to give us the best possible deal. One of the things I appreciate most is their use of texting--perfect for those of us working long 12-14 hour days. It makes communication so much easier and more convenient. I also feel much more secure knowing we're covered by our Hospital Policy, which we've had to use twice now. Chrystal's office has truly made a difference in giving us peace of mind, whether we're on the road or on vacation. Highly recommend!

Best Ever !!! Never a problem I have that is not fixed or addressed immediately Longtime customer…read moreYou find the best no need to mess with the rest !

Easy to work with...reasonable prices...GREAT customer service! If you are looking for a good…read moreinsurance company, this is the one!

Be very careful using this company! They have me in big…read moretrouble. Also they cost some one very close to me $20,000 by messing up his taxes a while back. The owner is about the rudest person you will ever deal with. STAY AWAY!

Scott is very knowledgable about all areas of taxation! It's been a pleasure working with this…read morecompany for the past 7 years.

April Jones insurance is a first rate customer oriented company. I have used them for auto and home…read moreinsurance for four years now and as we have now become permanent residents in Wilmington over the last year and are moving into a new home in May, I Have been relying on Kate Beaver for all our insurance needs. Kate ( as well as April ) is incredibly responsive , professional, and communicates options clearly. Makes this essential part of living here effortless. 5 Stars for Kate and April Jones Insurance.