Peaceful Valley installed a very large system at my house during its final stages of construction…read morein the late summer of 2016. Overall, the system was well done. However......in early 2017, we noticed an issue with our septic system. Our septic installer came out and did some initial investigation and felt that he may have to do some extensive digging to fix it. We decided to wait until fall 2017 to do the work. Unfortunately winter came fast and early and they didn't get to it. So today, May 2018, our septic installer began further investigating and it turns out that Peaceful Valley tore up one of two feeder lines to the field with their trencher. Not a big problem, you would think. the other end needs to be found and then a 5' patch installed. A phone call with Bob, the president started with his immediate denial of any culpability, combined with aggressive language about it not being his problem. The call ended with the following quote from Bob "You have a million dollar home and you want to push a $500 problem onto the little guy, I'm walking away" and then he hung up. REALLY? All we were asking was for him to get involved in a three way mutual resolution. If this is how he reacts when pushed, you know he is just looking to gouge his "rich" customers anyway he can. AVOID THEM, THERE ARE BETTER PEOPLE TO DEAL WITH IN THIS WORLD.

This company gets the job done and then some! They return calls quickly, show up on time and are…read moreknowledgeable and efficient. THEY ROCK!

If you want the best of lawn care and fast, this is the company to go through. All of their workers…read moreare fantastic. They will leave your house quick and will have done quality work.

From the owner: Our business specializes in landscaping, hardscaping, irrigation, lawn maintenance, tree removal,…read morewinter services, patios, etc. We provide a wide range of products and services, and go above and beyond your expectations to deliver on time and with the customer service you deserve. We strive to provide the obsolute best and we aren't happy unless our customer is happy.

Never recieved follow up call or email for very large residential insulation. Even reached out to…read morethe owner himself and never got a follow-up call . Terrible customer service

Very disappointed in their lack of follow up, no return phone calls, or any effort to schedule me,…read morea long time customer, with a service call. Do NOT recommend this company. There are many other sprinkler companies that will do a great job. Northern Sprinkler is not one of them.

We have worked with LL for 6 years. In that time, we have given them $35,000.00 in business. We…read morehave forgiven all the non-returned phone calls and emails and chalked it up to being a slower pace in Charlevoix. After being set up with Curtis Galvez who was supposed to be taking care of us after refusing to be serviced by another of their employees who we had the same issues with, we had hope that finally we were working with someone who was responsive and responsible. After yet another spring of not getting things done, not getting quotes, we finally said these people don't care about us or our business. How do you piss off a customer, by telling them you are too busy doing other work to quote them after 6 weeks of waiting. I can only imagine they just don't want to work with us, I just wish they would have told us so we could have moved on. Even after emailing him back to say, thanks but we are no longer interested in doing business, he never even responded with as much as 'I am sorry I disappointed you'. We have now hired a different company and within 3 weeks, we had a quote and the job done........at $2,500 less then LL quoted 2 years ago.

From the owner: Outdoor Living Outdoor Kitchens & Fireplaces…read morePatios, Walks, & Drives Retaining Walls Planting & Tree Installation Water Features & Spas Irrigation & Lighting All Inclusive Maintenance Fine Garden & Property Management Annual & Perennial Flowers Tree & Lawn Health Holiday Decor & Seasonal Themes