I have been to this store twice in my life. The first time was over a decade ago when it was called…read moreShoppers Home Health Care. Some Shoppers Drug Mart (SDM) stores have a home health care store that is separate from the drugstore and is often next door. It appears that these home health care stores have been rebranded and are known as Wellwise by SDM. After my doctor's appointment, I was in need of a wrist spica splint for my slightly swollen wrist and irritated thumb. My go-to drugstore did not carry it. I visited the SDM at highway 7 and Warden. I got a helpful pharmacist who said that he only had a finger splint. He recommended visiting this Wellwise store. He pointed me into the right direction. The store is two doors down from SDM, which is next to T&T. On a Saturday, the parking lot is super busy with folks who cannot back out of parking spots to survive. After seeing a woman take her sweet time backing out and leaving in front of me, I swooped into a spot closer to CIBC and walked over to Wellwise. I saw the splints at the back of the store. Never having worn one, I had no idea which one I needed. I lined up at the front and a female staff member was great helping me out. She recommended the longer wrist-thumb splint. She gave me a medium to try. It fit, but I needed something larger. The one that I settled for is black with red trim, which reminds me of my high school colours. The other one that didn't come in a large was all black. I tried the former on and it was comfortable considering how crazy it appeared. It looks like a mini straitjacket. I had a prescription, so the woman took some time to create an official receipt for me for my claim. She was great. My local pharmacy gave me a photocopy of my prescription, which was faint. I helped the woman with my address and phone number, as they were difficult to read on the prescription. This woman was thorough. She wanted to make sure that spica splint on the prescription was okay for the splint model that I was about to purchase. She checked with her colleague and it was all good. Yay! I paid with a debit card. There is no tax on this type of splint. You can also use your PC Optimum card here to get points. Bonus! I thanked this woman for all her help. I walked out with my new splint in its box. I am probably different when it comes to looking forward to wearing a splint. I simply wanted some relief and help. I got to my car and immediately put it on. I've had it for almost a day now. It's comfortable to wear. I drove fine with it on. I do need to adjust how I type, which keeps my left thumb off the spacebar. I like it. I slept well in it. I also feel like I have superpowers with it on, but I don't! I had excellent help getting a wrist-thumb splint. I got great care and customer service. I also learned so much about splints. It was quite the crash course to find one that suited my ailment. I hope that I don't need to return to this store, but know that you are in good hands if you do need something here. (202)

The service at this store was above & beyond what you would normally expect! The staff were very…read morefriendly and very helpful. I love purple and they managed to hunt down a purple walker for me!! I didn't even ask them to do it. They just did it to be extra nice which I really appreciated!! Thank you all again!!

Utterly unreliable when I attempted to rent from them in 2023. I had rented successfully in 2019,…read morebut last year I was told that a power chair can't be booked more than a month in advance; then when I called I was told a week in advance; at the last minute was told that nothing was available. Never again.

From the owner: We provide equipment & Funding for Wheelchairs, Hospital Beds, Stairlifts, Ceiling Lifts, Patient…read moreLifts, Mobility Scooters & Power Wheelchairs.

The make it impossible to return their equipment so they can continue to bill the elderly. Called…read moremore than several times noone answers noone returns your call. Do not rent fr this place i less you are loaded and can afford to loose money for a bed they wont pick up or even make arrangements to pick up bu answering their phone.

From the owner: At Shoppers Home Health Care we are focused on providing Canadians with the most complete…read moreselection of specialty home health care products and services, tailored to meet your specific needs for health recovery and maintenance. With over 50 plus locations and growing, Shoppers Home Health Care is Canada's largest retailer of home health care products and services. Built on a foundation of professional expertise and personal service, the Shoppers organization has been meeting your health care needs for over 40 years.

Needed crutches in a pinch. Great service & price! Measured them and gave good advice. Would come…read moreback if I need any other medical supplies.

Worst medical supply store I have ever experienced. I found them not so transparent in…read moretransactions. After purchasing a medical item, they refused to provide a formal invoice/receipt to me showing the total cost, so that I could claim from my private insurance company. I will stay away from this outfit.

Bought cpap machine less than a year ago and now can't get any response/ help from them or…read moresupplies. They do not answer phone. Have been calling for 3 weeks. They do not answer email either. Do not deal with them if they are even still in business.

From the owner: MediAir CPAP Inc. was founded by respiratory therapists and registered sleep technologists with…read moreexperience dating back to 1996. Through our extensive knowledge of sleep disordered breathing, CPAP supplies and years of building business connections, we are able to offer the best client care possible while maintaining the lowest prices in the market.