Dr. Johnson's office has friendly staff and I never dread going to the dentist. The atmosphere is…read moreunpretentious and the staff help keep things light, which is commendable in the medical field. The care and service are excellent, and staff are very knowledgeable with insurance inquiries.

I love the staff here! They are all so friendly and are very welcoming. If you are looking for a…read moregood dentist, I recommend your search stop here!

The staff at MCC was prompt, responsive and kind. From the moment I walked in, I was welcomed. They…read moremade it clear that they were going to do all they could to make me feel better. The wait time was short and the Nurse Practitioner - Marilou - was absolutely wonderful. She was both to-the-point and comforting, listened to ALL my questions and answered them thoughtfully. Nobody going to urgent care is having a great day to begin with, so it is quite something to walk out feeling as positive and cheered up as I did today. (Created this listing just so I could review them!)

Quickly got in. Staff was great. They offer medical dental and BH. Great quality care!read more

Highly recommend this place for your child's ortho needs. It was the cheapest and easiest process…read morewe looked into. From getting the braces done to the financial part they help you through it all. The hours are very compatible with any schedule. My daughter just got her braces off and her teeth are absolutely stunning! Don't bother shopping around...you won't find a better orthodontist.

The care I receive at Maple City Chiropractic is exceptional. I appreciate how easily they work…read morewith my insurance company. In addition, I highly recommend massage therapy with Samantha Miller.

We have been patients at Knoxville Family Chiropractic for approximately seven months. During that…read moretime, we have overcome multiple challenges and chose, more than once, to let things slide rather than make them a bigger issue. Unfortunately, at this point, I am past the stage of biting my tongue and allowing these experiences to ruin my day. I want to start by saying that Dr. Hacker has been nothing short of amazing. He has consistently been kind, attentive, and truly listened to my concerns. Quite honestly, he was the only reason I continued coming back despite everything else that was happening. The first issue occurred while my fiancé's father was actively dying. Penny asked if we wanted to get on the schedule for the following week. I politely declined without explaining our personal situation. Instead of respecting that, she loudly exclaimed, "What could be so important?!" in front of others. That was incredibly inappropriate and uncomfortable. I later made Dr. Lundgren aware of this incident, but it was brushed off as Penny simply "doing her job" and not meaning anything by it. We chose to give the office another chance. Later, I had an agreement with Dr. Lundgren's wife, Charla, to provide marketing services for the practice in exchange for my fiancé's care. My own care was fully covered by insurance, and I have been actively marketing for this location multiple times a week on a very large scale. While sitting in the office one day, I overheard Penny speaking about my fiancé's account to another coworker and making a sarcastic remark implying that I was "on marketing" to cover his care. Again, I chose to let this slide. Then came ongoing billing and insurance issues. I was told that my insurance supposedly hadn't covered my last six visits, leaving me with a growing balance I was never informed about. I was abruptly and rudely told I was multiple visits behind and owed money. Despite having two insurance plans and seeing no denied claims on my end, I was assured the issue was simply insurance denial. No good-faith estimate was ever provided. I eventually reached out to Charla because I suddenly owed over $400 with no clear explanation. I was told to disregard the balance and that the claims would be reprocessed--yet they were not. I had to provide proof myself and ask for them to be processed again. Only then were the claims correctly submitted, resulting in a refund due to their error. I was assured there would be no further issues and was even told Penny only worked Wednesdays so we could schedule accordingly if needed. Despite this, she was frequently present on days she supposedly wasn't working. I kept my head down, stayed cordial, and avoided confrontation throughout all of this. Yesterday, Charla approached us and stated that my fiancé had received approximately $4,000 in care last year and asked how he planned to move forward with payment--despite the existing agreement and despite the fact that I had just marketed for the business this very week and was still charged. At that point, I stopped providing my services. A card was placed on file so we could continue care, but today I was once again approached--this time by Penny--regarding my insurance. At this point, the situation has become completely out of hand. I feel unsupported by the owners and consistently disrespected by one particular employee. Because of this, I have decided to change providers. This business currently has many five-star reviews, but if these issues--especially regarding professionalism, privacy, and billing transparency--continue with this employee, that will change very quickly. Overall, this has been a deeply negative experience, with the sole exception of Dr. Hacker, who truly deserves recognition for his compassion and care.

My family and I have been going to Dr. Mike for chiropractic care for many years now. He has helped…read moreall of us so much. Recently, I started going to him for acupuncture after having a bunch of swelling and pain around my eye and jaw area following a craniotomy. I have been blown away with the results from the first appointment. I go twice a week, and it is helping me heal faster and feel better. I highly recommend Dr. Mike at Knoxville Family Chiropractic. You will not be disappointed.

Regarding Rosewood, the staff is pleasant. The P.T dept. is very good and the meals are good. The…read moreproblem lies with the fact that they have few workers to take proper care of patients. The administration makes sure they have a very nice and comfortable office as all administration's do. The facility is not the same, clean, and nice facility that it once was. It seems a bit dirty, that nursing home smell is distinct. Another issue is that some of the CNA's have little social graces and lack any intelligence.(But again that seems to happen in many nursing homes). I realize it is a very difficult job but if a person can't handle it don't go into it. Some staff talk down to residents as if they are 2 yr. olds need of punishment. I want to remind them they are not the resident's mother's and to try to use respect. Surely, someone has taught them. The residents may wait some time to go to the bathroom and they may ask for a simple aspirin and never get it. The rivalry between shifts goes on like immature idiots.(But that seems to be common practice in hospitals and all nursing homes). Patients in this home and many like it are more likely to experience contaminated infections like Clostridium difficile, Methicillin-resistant Staphylococcus aureus (MRSA) and other communicable disease and serious blood-borne infections. Because of that, the nursing staff is required to follow procedures and protocols that ensure residents are protected from cross-contamination. Unfortunately, not all nursing homes adequately train and continuously monitor the actions of their Registered Nurses, Licensed Practical Nurses, and Certified Nursing Assistants, which is often highly detrimental to the well-being of patients They do a lot of covering up for errors as most nursing homes and many hospitals do. I don't see too many people getting better. It certainly hasn't happened in the case of my wife. She was worse. The phrase "respect your elders" is ingrained in most minds at a young age. This phrase, however, has been lost somewhere. A lack of respect for the elderly is especially present in the quality of health care they receive. Despite this issue, the current law mandating many necessary workers in nursing homes does little to improve the situation. It states, "The facility must have sufficient nursing staff to provide nursing and related services to attain or maintain the highest practicable physical, mental, and psychological well-being of each resident as determined by resident assessments and individual plans of care" (Miranda, 2005). This statement is very ambiguous and leaves much to the interpretation of the administration of each nursing home, resulting in many situations of insufficient staffing. Some help have a nasty habit of discussing the residents in front of them as the resident was part of the brainless dead. They are not set up for short-term rehabilitation. They claim to be but it is still a nursing home. Now, I'm not saying all staff is bad because they are not. They are overworked and underpaid. I am saying the policies need to be changed and updates need be implemented. Communication is lacking. Nursing Homes in this country have a long way to go. They are more concerned with making money and appearing to look good for the public. A severe problem with this task falling in the hands of the administration lies in the fact that "among administrators, very few are certified, and without qualified leadership quality initiatives are harder to sustain" (Clemmit, 2006, p. 849). Also, many nursing homes do not want to pay and ensure additional employees. Instead, they choose to run their staff on the bare minimum. It is clear that some sort of policy change is extremely necessary.