WenCheng Jen, MD

I'd like to share my personal feedback about Dr. Liao's office based on my recent experiences since…read moreJanuary 2026. The staff has consistently demonstrated courtesy, patience, and a genuinely helpful attitude. Every interaction--whether in person or over the phone--has been handled with professionalism and care. During a recent call, they remained patient and attentive, ensuring I received my results even though I needed to wait about six (6) minutes. Their willingness to assist and their calm, respectful manner made the experience smooth and reassuring. Overall, the team's professionalism, kindness, and commitment to patient support truly stand out and deserve recognition.

Typical service. Difficult getting appoint meant. Feel rushed during appointment. No summary after…read morevisit.

It's located in the 3rd floor

Reception desk

Building exterior

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Prime Family and Walk-In Clinic

4.8

(38 reviews)

Certified professionals

Established in 2020

post-teledoc, needed to follow up on my persistent nasal congestion and ear ache that was…read morestarting. booking appointment online was easy. I saw someone complained about having to enter their SSN to book an appointment online, I entered a mock number and was fine. I knew they had to verify info when i check in anyways. waiting time at the appointment was just a few mins. Staff was overall friendly. I had a really hard time communicating with the assistant when I'm in the room, pre-doctor. She had a mask on, and she spoke softly, and stood behind me to do the intake. I turned around slightly to hear her better but it wasn't much better. We did a lot of back and forth with the same questions she asked me, mostly her having to ask the questions again. It was a quick check, I had an ear infection and nasal infection. yay to 2026 The whole appointment was about 20 mins maybe. I got the right meds and gor better within 3 days as the doc projected. Will use them again if i'll need urgent care again.

I found out my normal healthcare center i always go to does not provide covid shots so i searched…read moreon myturn.ca.gov for a local facility to obtain one. This clinic caught my eye since it was close and the reviews were great. I called and confirmed they took my HMO card before scheduling a same day appointment. The person on the phone was nice and provided all the information i needed and confirmed my insurance will cover it free. I went to the facility and they greeted me walking in and sign in was a breeze. I did had to fill out a first time patient form but i skipped the SSN and explained to her since i have insurance i shouldn't require it so she helped me skip that and once i was done; i waited like 5 minutes and i was let in by a girl named Leslie who gave me my covid shot. In another 3 minutes then i was out. She was very friendly and helpful. I was happy with my visit and plan to come back whenever i need any medical needs from them!

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Dennis Chang, MD

(24 reviews)

We switched to Dr Chang from a referral from a friend who works for Optum on the management side…read more Our past physician was getting older and we wanted a younger doc and he fit the bill!!

Dr. Truong and the entire office staff, including the other doctors, are outstanding. My…read moreexperiences there have always been positive. Dr. Truong possesses a wealth of knowledge and genuinely cares about our health, offering exceptional care and advice. The staff is also courteous and excellent, promptly returning calls, following up when necessary, and swiftly sending refill prescriptions. The overall customer service is exceptional. Both my wife and I consider Dr. Truong our primary care physician.

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Wenche Chung, MD & Kuoting Lee, L Ac

5.0

(13 reviews)

0.2 mi

I am SO excited that an integrative medical clinic has finally arrived here in the 626!! There is…read moreso much to offer for our health with the benefits of both east and west medicine but so many practitioners are opposed to the other. In the past I have seen many a western doctor that doesn't understand traditional Chinese medicine so they ask me not to partake in it. But I grew up on traditional Chinese medicine and it can cure a lot of things that western medicine has said they can't. For example, I had gallstones once and usually that means surgery but I took some herbs from a licensed TCM doctor and they were gone in a week! On the flip side, TCM doesn't have the cool stuff western medicine has like lab data and fancy scans etc. It's often stressful for me to be asked to choose one or the other practice and after a long time searching I am so so happy this place has opened!!! Dr Chung is starting in February but Dr Lee has already started and she is a gem. I can tell she really cares about her patients. I needed a new doctor when my previous one went on maternity leave and I'm so glad I found her. Dr Lee has both western and Eastern medical knowledge and she is kind and compassionate. I have already seen improvement in my eczema and other issues even though it has only been three weeks. She treats the whole body big picture style- physical, mental, lifestyle, etc. Dr Lee is also very natural oriented which aligns with my philosophies, she tries to go for natural vs medicine/supplement if possible and she pushes me to make my own changes in my lifestyle so I can be healthier because she is absolutely right that a doctor can do a portion to help but the individual needs to make the necessary lifestyle changes to meet the doctor halfway for full health. Dr Lee really takes the time to answer my questions and I don't feel rushed. You can ask for spa music during acupuncture if it helps you relax and she gives a button to press to call her during the "rest" time which is reassuring since I've definitely been in situations in other clinics where I've been left in the room and I needed help but no one heard me call for help. Dr Lee will take your blood pressure every time you see her! I've also met Dr Chung and I am looking forward to seeing him as he has a calm and honest demeanor. He also of course believes in TCM so the number of tools for fixing health problems is like doubled now and more unnecessary procedures would definitely be avoided this way. The office is clean. They take insurance for both acupuncture and primary care doctor which is a big plus, their is ample free parking in the parking lot, the lobby has a zen garden which is nice to look at it and calming. The place is a little hard to find... It's the section of offices between the golf course and the Plaza with Jokers Coffee. Thank you for the help!!

Dr. Lee is a great acupuncturist. She takes care in her profession. I definitely recommend her for…read moreany type of acupuncture treatment.

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Henry Peng, MD

4.3

(32 reviews)

Very caring,kind and a good listener. Took his time to explore all options with me. Very clean…read moreoffice and nice office staff.

I have been being treated by Dr. Peng for years. I can't believe he doesn't have better reviews so…read moreI decided to write one. I have seen him for injections for both my knees. I only trust him as it's as painless as possible with ultrasound guided technology. He is very kind and listens to you and does his best to help you. I would recommend him to anyone needing pain management. I have major issues with my knees and he keeps me going!!!!

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Louis Ho, DO

(75 reviews)

2.4 mi

I've been seeing Dr. Ho regularly for about two years as my primary care physician for an ongoing…read moremedical treatment that requires consistent monitoring and follow-up. Over that time, my blood work and treatment results were generally positive, and from a clinical standpoint things were going well. That said, there were a few issues that became frustrating over time. Even when visits were only to review routine lab results, Dr. Ho refused to do phone or virtual appointments. I often waited 30+ minutes in the lobby, drove through traffic both ways, and then had a 10-15 minute conversation that easily could have been handled remotely. The bigger problem came recently when my insurance changed from UnitedHealthcare to Cigna after more than seven years. I proactively called the office to update my information and was told they do not accept Cigna. No real explanation was given beyond "we're not set up with them." I then offered to pay cash and handle reimbursement myself through my insurance, which would have required no extra work from their office. That was also declined, simply because I technically have insurance -- insurance they don't accept. At that point it became clear the office no longer wanted me as a patient. For someone in the middle of long-term treatment, this was extremely frustrating and disruptive. Between the rigid appointment policies and the refusal to work with either my new insurance or a self-pay option, I've decided to find a new primary care doctor. Very disappointing experience after being a loyal patient for two years.

What could be more frustrating than feeling unheard or unsupported by your own doctor--especially…read morewhen you're trying to advocate for your health? After my original primary care doctor opted out of the medical group associated with my insurance, I decided to find a new PCP. I chose Dr. Ho based on many positive reviews and was hopeful I'd receive attentive and thoughtful care. Unfortunately, that hasn't been my experience. I scheduled my annual checkup, and the appointment was relatively easy to make--easier than with my previous doctor. During the visit, Dr. Ho took time to go over my family medical history and current concerns, spending nearly an hour explaining various medical terms. While thorough, it felt more like he was showcasing his medical knowledge rather than truly listening or showing empathy. I mentioned a specific concern--a small lump near my uterus--and requested an ultrasound. Dr. Ho dismissed it at first, saying if there were a tumor or cyst, I would not be able to feel it clearly from my skin. Thankfully, he still agreed to send me for an ultrasound and gave me a referral to an OBGYN for further evaluation. However, things quickly went downhill from there. The ultrasound referral had my last name spelled incorrectly. I'm still unsure whether that error came from Dr. Ho's office or the medical group. I also never received the referral letter to the OBGYN. When I called the office multiple times to follow up, the front desk staff was impatient and quick to blame the medical group for the name mix-up and the missing referral. I contacted the medical group myself--they corrected my name but told me Dr. Ho's office never submitted the OBGYN referral. I decided to move forward with the ultrasound anyway. That's when things got even more frustrating. The ultrasound technician informed me the referral was only for an abdominal ultrasound, not a pelvic/uterine one. As a non-native English speaker, I had assumed the referral covered the area I was concerned about. Instead, I ended up with a scan of everything except what I asked for. When I called Dr. Ho's office to clarify, the staff insisted that the abdominal ultrasound was "sufficient" and told me to speak to the OBGYN about uterine concerns--again, the referral I never got. After more back and forth, they said they'd resubmit the referral. Two weeks later, I still hadn't received anything, but I was able to get the referral number from the medical group. When I finally tried to book an appointment with the OBGYN, their office told me the referral was only for a pap smear, not for evaluating my actual concerns. On the same day, Dr. Ho's office called to discuss my ultrasound results. I asked again about the proper referral, and the front desk staff responded dismissively, saying it was the OBGYN's responsibility now--or that I should just come in to talk to Dr. Ho again. At this point, I'd had enough. I shouldn't have to fight this hard for basic coordination of care. I don't feel heard, cared for, or respected--not by Dr. Ho, and certainly not by his staff. I've decided to switch primary doctors. No one should have to chase down referrals, correct clerical mistakes themselves, or beg for appropriate testing--especially when it comes to something as important as your reproductive health.

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Loanne Tran, MD, MPH

3.3

(54 reviews)

I've been with Dr. Tran for many years, and I normally don't spend time writing reviews. I recently…read morecame across her Yelp page while searching for her address and was genuinely surprised to see her rating drop. It felt very unfair, and I wanted to share my experience. It is always a pleasure to see Dr. Tran. She has consistently been patient, attentive, and respectful. I tend to have a lot of questions, and I usually do my own research before appointments because I know she is busy and other patients are waiting. That mutual respect goes both ways, and she has never made me feel rushed or dismissed. What I value most is how she explains my health issues. She takes the time to explain the underlying reasons, not just what to do or what not to do. That approach helps me truly understand the situation so I can make informed decisions. Many doctors simply give instructions without explaining the logic behind them, and with my personality, that often leads me to ignore advice I don't fully understand. Dr. Tran is different, and that makes a huge difference in my care. The staff has also been consistently helpful and professional. As long as you arrive on time, there is usually very little waiting. Good communication between a doctor and patient is extremely important, and Dr. Tran genuinely listens. I hope she continues practicing medicine the way she does and doesn't let unfair reviews discourage her.

Customers service, front desk poorly. Had an appointment for daughter physical exam. Ran 15mins…read morelate due to traffic and getting her out of school. Was turned away once we got there. Stating we are late and need to reschedule to a different date. Is our schedule not busy as theirs? Since when do we not wait for doctors at least 30mins after appointment time? We sure did many times here at this office/facility. Now that we ran a lil bit late, we have to reschedule?? Thanks to this kind of service and response , you now lost a whole family as clients. Hope everyone take this review into consideration that our time is as important as the dortors

Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communties.

Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communities.

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Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communities.

Lamar Troy M MD

(36 reviews)

Called to receive quote for a lipoma removal. I explained I was self-pay and referred to them by my…read moreprimary. HORRIBLE EXPERIENCE!. Front desk lady who answered the phone immediately asked for my authorization number. I responded wouldn't it be nice to know my name first. They tried to charge me $150 for a consultation. There is not consultation. I need a price quote. Amazing how in the medical field the hubris these doctor offices live by. The greed and self-interest. I told them I do not need a consultation but a price quote. First I spoke to a Sara and then a Jessica.

Dr Lamar is great. His weight loss plan and follow up care is very helpful. His staff is caring…read moreand try to help. He gives you an easy plan to follow.

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Yeh Shye-Ren, MD

2.9

(34 reviews)

1.5 mi

I was referred to Dr. Yeh by a friend, and I truly cannot thank him enough! He is kind, patient,…read moreand exceptionally knowledgeable. I really appreciate his ability to explain complex information in a way that's clear and easy to understand. He offers thoughtful advice without ever being pushy, and he takes the time to listen with genuine care. Dr. Yeh spent so much time with both me and my mom, answering all of our questions thoroughly. His assistant, Jennifer, is also wonderfully sweet and helpful, which makes the visit feel comfortable and welcoming. I feel very fortunate to have Dr. Yeh as our primary care physician!

This guy should NOT be a doctor, period. He does not care about his patients and seems to want you…read moreto leave asap every time. He's easily frustrated, impatient, rude and sometimes even openly shakes his head at you if you want him to explain something (acts like you're wasting his precious time). Communication is poor from both this doctor and his receptionist. Sometimes the receptionist doesn't know how to answer your questions and just tells you to make an appointment for office visit... Let's talk specifically about my USCIS immigration examination. He is sloppy and careless. We gave him the immunization records and he did not even mark them correctly on the USCIS forms (among some other concerns we had), so we had to make him redo it. How embarrassing is it that the patient has to catch silly mistakes? It was his mistakes, but he acted as if we're just bothering him and had a terrible attitude when he reluctantly came out to talk to us. The receptionist was also rude and even went as far as to tell us we should get a license and do the USCIS exam ourselves. I mean c'mon this doctor cannot even copy and paste immunization records properly, I'd do it myself if I was allowed to. Just such a stressful and bad experience, I hope my review can help others avoid this so called doctor

Pathways Health Care

4.0

(14 reviews)

Care here is excellent. The office staff is friendly and helpful. They do primary care and sports…read moremedicine. I never have to wait on the phone long when I call. The doctors take the time to answer all of your questions.

I started coming here because of Dr. Kwong. I was a patient of his when he was at the San Gabriel…read morelocation. I did have HMO when I switched over to Pathways & was able to see Dr. Kwong at this office. They don't take PPO, only HMO, unless you're an established patient & only updated/switched insurance. Dr. Kwong is the best! I've been seeing him for years. He's always willing to listen, patient, and caring. I've never felt like I was rushed or like he's in a hurry to leave and see other patients. He's always willing to help & quick with referrals & sending out prescriptions. I've never had any issue with that or staff. Michelle is amazing. I've been going through some health issues and she's my go to for whatever I need. If I need to get through to Dr. Kwong I always ask for her. Everyone is helpful and professional, but Michelle knows and has all my info on what I'm going through. Even after all those calls I've made....I've never had or felt like she was in a hurry to get my off the phone or like she didn't want to help. Jerry & Maya are also nice and helpful. Thank you all for being so nice, caring, and helpful.

Monrovia Internal Medicine and Primary Care

4.5

(206 reviews)

2.9 mi

Dr. Sargeant was a wonderful doctor. She was very knowledgeable and understanding. She took the…read moretime to listen to what I was going through. She gave me appropriate treatment options. The office should send you a link to their online new patient form after you make your first appointment. Make sure you complete your online form at least the day before your appointment. When I showed up to my appointment, the office staff was able to check me in right away. Parking is available in the back.

Dr Sargent is a wonderful doctor She is very thorough She takes good care of me Her staff is great…read morealso On top of things!

Waiting room on Halloween. Love it.

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Cure Medical Care

5.0

(6 reviews)

Dr. Hanif is friendly and attentive. I've taken both in-person visits and telehealth and had a…read moregreat experience with both. The office is efficient and easy to schedule through Zocdoc or phone call.

Dr. Noaman Hanif is a great doctor who will listen to what you need and have questions about. He…read moredoesn't waste your time, he sets up the tests that you need to help get the answers you need for your health. Previous doctors I've had wanted to wait months before requesting exams that I need, mainly Caucasian doctors (sorry but it's the truth). Dr. Hanif is nice and listens, I highly recommend them!

They held my appointment right outside my work at Spectrum.

Your Doctor Comes To You

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Had my appt at Laguna beach

Elizabeth A Smalley, MD

5.0

(4 reviews)

2.4 mi

I really like Dr. Smalley she actually listens n doesn't rush in n out of exam room. But to top it…read moreall off I am able to communicate with her via email n she promptly responds i don't expect her or her staff to but they do. I highly recommend her n health care partners of Monrovia.

Dr. Smalley has been my primary GP for over 20 years - she has excellent 'bedside manner' and I…read morethink other Doctors in training should observe her methods. My biggest regret will be the day she retires!

California Sports and Spine Institute

(7 reviews)

After sharing my experience with my friends and neighbors on California Sports & Spine Institute, I…read morerealized I never left them a review. I know, shocking since I clearly like reviewing. So here it goes: Gather round, my friends, it's story time. So without divulging my entire medical history, I will share with my fellow Yelpers that I, Margo "Yelp-go", have EDS (has nothing to do with ED and everything to do with chronic pain) I have been to SO many pain management doctors (around 6) and after a bad experience at Risser Orthopedic (don't worry, I'll get to that review later) I decided to search for the Dr that led me to go to Risser in the first place (*cue the music*) Dr Moradian! I had seen Dr Moradian briefly around 7 yrs prior after a car accident, at Risser. He was kind, professional and after 5 other pain management doctors later, definitely more skilled. (Yes, I will publicly shame these past practices at a later date. Your girl's trying to stay positive here) When I returned to Risser, I asked to see Dr Moradian and was told he was no longer there. Obviously, I created a false narrative that he retired young and was traveling the Bahamas in happiness and that he was no longer an option for me. So fast forward to me having enough of the disappointment with Risser. (I'm talking about them randomly changing appointments on me without letting me know and literally calling me for a phone appointment when my poor grandma was dying in a hospital and then charging me for not being available despite not ever scheduling me for that day. Then mix in Evelyn with the attitude...) I digress, I was just done. I felt like I was starting from ground zero and decided I would just google Dr Moradian. I guess I thought, "hmm, maybe he's retired but has a a twin with the same career and professionalism". I'm so glad I did because *BAM* I found him (in hindsight I should have just started with this, but hey, you live and you learn) When I called to schedule, he wasn't available. An invisible tear fell from my face. The lady on the other line recommended that I try his colleague Dr Vartanian. I admit, I was hesitant but figured he had to be "okay" if he was with Dr Moradian. I was RIGHT (and a little wrong) because Dr Vartanian is amazing! *confetti emoji* He's not only the most gentle Trigger Point Injector (again, I've had this done by now 7 drs.) but he's also compassionate towards his patients and encourages a plan towards maintaining mobility for a rewarding life. He's the first doctor that I would vouch for to say that he's a genuinely good person. Not just a "good doctor" but a "good person".

Another reviewer here that said that not only is Dr. Vartanian a good doctor, but a good person…read more I'd have to agree with that 100%. Finding one who genuinely cares is a rarity these days. He thoroughly explains all the options and I never feel rushed. Integrity because his recommendations are conservative instead of immediately recommending surgery. Office staff are pleasant and friendly. Thank you Dr. V!

Waiting room

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Hallway

Children’s Hospital Los Angeles Urgent Care

3.1

(39 reviews)