45 min wait for cold food, workers cussing at each other, running orders out of first come. Never going backr

After 35 minutes waiting on a burger Finally just got my money back This place just needs to close And stop trying to be a fast food restaurant 3 other orders sitting there getting cold On counter That was ordered after mine So they all got cold food It's really simply just fill the orders as they are put in read more

Food was great convenient stop on the way to Wilmington. Staff was helpful and kind. Dining area was clean and tidy.

My husband and I are traveling through for work and wanted a quick stop. We waited in line for about 15 minutes as they worked on some online orders, but several of the employees were not wearing gloves. One lady was doing fries and nuggets and was literally picking them out of the containers and smashing the fries down and arranging them with her bare hands. It was just an immediate ick for me. The dining room was a little sticky, but the bathrooms were clean so I guess that's good. I'm not one to write reviews, but the employees not wearing gloves was just too far for me. I cannot recommend. read more

Not sure why this place has so many low reviews. Staff is friendly and food is good. Staff was nice enough to give me a free new order after receiving bad food. Not every place would do that. If you are in the mood for Wendy's, this place is highly recommended. read more

I said I was never going back to this Wendy's but o did. We ordered 2 salads. They practically tossed them out the window and didn't even say thank you. They said nothing and had a grouchy look on their face. read more

slow slow slow, worst fast food restaurant in town, can't even be considered medium paced food

I ordered a small taco salad. The menu clearly said a taco salad comes in two sizes. A rude worker unapologetically informed me only the large was available. Ok. I'll take that. So I get to the drive thru window, pay, and am told....... Out of forks!!!!!! Seriously????? How am I supposed to eat a salad with no fork????? Running out of forks means poor management to me. read more

1/10/2016 We had no wait in the drive through and not many cars..it should have been our first sign. Our bill was $31.90 Our order from our receipt Gouda bacon single Fondue French fries Triple cheese burger combo Coke/French fries 1 double cheese combo Extra bacon sweet tea/French fries Son of a baconator combo Punch/fries Got to our destination No baconator Very Watered down UNsweetened tea Double cheese burger was burnt on the outside and raw in the middle. How can you even do that? The other 2 burgers were also charred on the outside. Worst Wendy's I've ever been to. My husband did call when we found that his burger wasn't in the bag and while out of the room we found the tea and raw burger. I have let corporate know. They are giving us another meal but we will be going to a different Wendy's near our home. Since then I've talked to a couple people from Warsaw area and they agreed that it's not a good place to go. read more

Wendy's - Picture don't do it justice on how raw it truly was. - Burgers Near Me - Warsaw, Indiana

I have never had issues with this Wendy's. Their Saturday night crew always takes care of me, and that is amazing, considering I don't show up until 11:45, they always have my order ready and are very nice at the window. Yes, now the wait is a little longer because of the McDonald's closes early now, and sometimes the Arby's does also, but by the time I get back home, mine would be closed, so I go here. I will be writing corporate right after this and tell them about their amazing Saturday night crew! read more

The manager lady that works evenings is the nicest, most friendliest person I have ever dealt with at a fast food place. No matter how busy she always comes thru. Hey Wendys...you better hold on to her...ones like her are hard to find. read more

Needs shut down! As a local -- we've never been able to even get decent service from this Wendy's location. You don't really expect much from fast food, but if even THAT low expectation isn't reached, then you know it's not worth the time. We've had to leave the line on multiple occasions because you'll sit there for lengthy times waiting for a rude worker to assist you. Not worth the time, and this is not a Covid related or occasional occurrence -- just poor leadership and bad practices. read more

This is the second time that I've been to this Wendy's once pre-pandemic dinner and now for breakfast. It's literally been the longest wait over 25 minutes for fast food. Wendy's is our go to on road trips. This one is not going to be one we ever stop at again. read more

We're pretty much giving up on the Warsaw Wendy's. Special orders are repetitively messed up (things like no onion, no bacon, no ice), potatos are a shell game (they may or may not have any ready when you walk in) and may be overcooked and hard if you do get one and may be skimped on toppings (run out of both broccoli and cheese on a broccoli and cheese potato), drinks have been mixed up (diet for regular coke or, worse, diet coke for root beer), and advertised sandwiches may sometimes be taken off the serving list, but still be on the menu and advertising in the windows, even their new specialty sandwiches with no special instructions end up predominantly lackluster in production. For example, the new bacon portabella melt double we got tonight had one strip of bacon, 3 slices of mushroom, and a small dollop of cheese "sauce". Hardly worth the money. This review is NOT indicative of all Wendy's across the country. I travel by car from IN to FL and have had wonderful service and food at other Wendy's, as well as others around the state. read more

I think once you get to the 20-minute waiting mark, you shouldn't be allowed to still call yourself "fast-food".

You could starve to death waiting for the one person at the counter to fill one order at a time while the drive through flys by... do they only worry about the drive through #s? read more

terrible wait time. individual on speaker taking my order sounds terrible and no customer service!

I have always received good service here, food is always fresh and service with a friendly smile. They always add a extra chicken nugget for my dog. Best drive up in town. read more

Literally the slowest fast food in all of Warsaw. I could order a sit down meal at a nice restaurant and get it faster than this "fast food" location. Multiple times I've waited 20+ minutes. I was really hoping it was just a coincidence. Clearly needs better management here. read more

This place was honestly fantastic in terms of the food like holy guacamole man it's like i took a bite into a baconator made from the cow gods themselves. read more

This place was one of the worst. We got the saddest burgers that looked and tasted burnt, old and cold lacking even the condiments to cover the taste of the suspose to be made fresh burgers!!! read more

Stopped on the way to Ft. Wayne. I ordered a salad and water. First it took almost 20 minutes to order and then more than 10 minutes to receive my food. After 5 minutes I should have walked out! The cashier asked the gentleman in front of me to check what he was missing from his order! Really?!? read more

This is horrible. We asked them for a salad and when we received the food the lady assured us the salad was in the bag. When we got into the car we opened the bag and their wasn't ANY salad! Definitely not going back to there again. read more

I don't know about other people but my experiences haven't been the best at all. The most recent time I was there an employe was obviously intoxicated. I don't know why they couldn't get him to leave but he was harassing other costumers. Eventually the cops came but it wasn't a good experience. Other times I came the wait was terrible with bad outcomes. I do not recommend this restaurant at all. read more

It's a Wendys. Food is great. Service is fast and surprisingly competent. Can't go wrong here.

Have stopped in here many times over the years and the service just keeps getting worse and worse. The last three times we have been in here always for take out or drive thru,they have put cheese on our burgers when we specifically said more than once,NO CHEESE. The last time I purchased a salad and again twice I mentioned the dressing I wanted but got home and ho dressing at all.NO,I will not drive from Lake Tippy back into Wendys. The last straw for us was this past week when we went inside and placed our order and again got cheese on a no cheese order,but also had to set thru a manager literally screaming and belittling her younger employees,,,,,,,,,REALLY.Somebody send the bitch to friendly school. I was an employer for many years and had a manager of mine treated another employee like that,they would quickly be seeking new employment elsewhere. Wendys,you just lost my business forever and I have bought at Wendys for longer than most of you have been alive. NEVER,EVER treat any employee like what we witnessed and certainly not where the general public and other employees can see it happening. read more

The service was awful. There were 4 customers in the entire dining room. It took the girl, {who by the way, never made eye contact once} forever to get me a small frosty and a grilled chicken sandwich. The manager actually chewed out another girl right there at the cash register in front of me. (Something about her being over on hours). The dining room was dirty, no ketchup in the pump dispenser, no napkins. When I asked for packets of ketchup they actually tossed three at the counter! While I ate my meal, a couple came in and I timed it on my phone, those people stood 7 minutes waiting to be asked what they wanted to eat. NOT TO GET THEIR ORDER, just to place their order. And they were the only two people at the entire counter! I have never posted a complaint in my life and I am 60 years old. But the service was the worst you could imagine. On my way out I suggested to people going in they change venue's , they did. I saw them leave and go next door to Arbys. No more Warsaw Wendy's for this consumer! read more