I have been coming to the clinic for over 5 years. The staff is very professional and friendly. Dr. Martinez answered all my questions and addressed my concerns in a knowledgeable professional manner. Rebecca the receptionist is very nice and efficient. Helpful and accommodating when booking my next appointment. read more

I brought my mom to an appointment which was at 9:30 a.m. Their protocol is to only allow the patient to wait in the lobby. I had to wait for my mom in the car, the heat, for almost 3 hours. They should allow at least the people accompanying the elderly to wait in the lobby; I understand why not the actual examining room. Also, why give an appointment, if you're not going to honor it, or why give too many appointments at the same time. The only reason my mom has to come for check ups is due to a condition she has because at her age, she shouldn't be seeing a gynecologist. read more

You know I read the reviews before I went in and gave it the benefit of doubt. BTW I only came in to make sure IUD was in place and hadn't moved around. So, As soon I walked into the receptionist it was bad. Bad atmosphere, no smiles, Like everyone mentioned, rude staff. I then dared to ask and verify if they were in network, since I hadn't been there before. I received immediate attitude. I let it slide. You know, I could've done my own research ok, on me. Next cashier calls me up says I didn't finish filling out my paper work. I left the social security blank. I respond do I have to fill it in, I've never had to with other offices? I don't feel comfortable. Again I get back lash. Basically hinting and holding the papers getting ready to refuse me service. Fine. I fill in some numbers. My appt is at 1:45 ok.. I don't get called in til 4:00. I see nurse then, I get my sonogram. The sonogram lady was awesome. And made the appt tolerable. She finishes her thing and has me sit at waiting area. Says you'll be in a room in literally like 5 minutes. It'll be quick. 25 min later she walks by and gasps, saying, your still not in a room? Let me get someone. She gets me in a room. I see PA, she was good too. I go back to waiting room, to wait for my prescription. It's 5 by now. They are closing. The cashier person is the one handing me my prescription and she says you'll need to come by tomorrow to get your shot by a nurse (part of prescription) ok got it. I can't come Back today because they are already closing. She says I have to pay another copay since I'm coming in tomorrow. I don't have to wait in line or see a doctor. Just the nurse quick shot and done. But another copay. After being there over 3 hours... Which I seriously seriously feel like reception purposely made me wait that long to see someone. Because other women were getting there after and leaving before me. I was literally the last person to leave. I was so annoyed by all of it that I gave her the prescription back and said y'all Can keep it, I won't be coming back. I pity this Doctor because I can only imagine how many patients he has lost due to his reception and cashier. The last review I read was from 2013 so obviously nothing has changed since then. I do not recommend them. read more

As soon as I find another doctor I am going. Dr. Blanco and Dr. Lopez are great but I cannot emphasize how disappointed I am in their staff. I should not wait nearly four hours to get blood drawn or check up. Staff members whether they work at the front desk, billing or nurses in the back area should not be discourteous to patients. I do not feel like the women working at this establishment take their work at heart and they are just simply their for their own gain rather than for the need of the patients. The staff needs an attitude adjustment and major changes to their work ethic. read more