2nd visit in last 2 months and the friendliness of the staff was so much better in October than…read moreSeptember. Not sure if it's because if Breast cancer awareness month. The quality of care was excellent. Was a little annoyed that 3-4 knocks on the door while changing in preparation for imaging, 2 out of 4 opened the door on me this time versus the 1st time. They have nice landscapes to relax you in the ceiling while getting ultrasound.

Took a week to get results even though I had breast cancer twice. Totally slack attituderead more

This Urgent Care location was amazing! I was shocked at the low wait time on a Friday... with only…read more1 other person in the lobby. The receptionist was friendly and entered me as a new patient quickly. They had quality face masks readily available at the window. After about 10mins the nurse came and got me. She was very pleasant and ran all of my vitals / updated my chart quickly. The xray tech came in after just a couple of minutes and took my images. The provider was in about 5 minutes later. During the whole visit I probably only sat waiting on someone a total of 15-20mins from start to finish... which is unheard of for an urgent care in my opinion. The provider was down to earth and addressed all my concerns without rushing me. They were very thorough in all of their exams to rule out major concerns and I left with a clear plan, meds ordered, and ease of mind. I will certainly revisit this location should an emergent need come up again.

I was able to get in and be seen relatively quickly on a Saturday night just before closing. The…read morelobby was clean and orderly, and the staff was professional and worked quickly to help me. No one rushed me along despite it being close to their quitting time. I was very sick, and the provider was thorough in examining me and giving a diagnosis. Medication was sent to the pharmacy, and I left feeling hopeful that things would improve soon. The provider even told me what to do should things not get better since she has seen severe illness circulating in the community. I was impressed by this urgent care facility and would visit again if necessary.

Staff and facilities were great! We were checked in quickly and nurses were very attentive!read more

I had to go to Wesley Long's emergency room on 16 April due to severe back pain and vomiting. I…read morearrived around 4:30 in the afternoon and was not treated properly until after 9 PM on the same day. The nurse that was on duty nurse Junior RN literally argued back-and-forth with my daughter about my pain as opposed to doing my EKG as I started to experience tightness in my chest. He was so nasty and disrespectful. I will say the attended Alex, who came to my rescue was a godsend. My pain level was beyond 10 only to find out. I had a 10 mm kidney stone and the pain was excruciating. I would never go back to the emergency room at Wesley Long.

So I schedule an appointment and had the results sent directly to the doctor. The doctor said the…read moreresults were unclear and he could not use the results. I asked the doctor what he meant by unclear and he stated that the technician did not take a complete picture, they left out part of what should have been included. I called Solis and they said they could book a new appointment but a couple of weeks out. I explained my surgery was suppose to be, before the new appointment date. They responded that I should have booked my first appointment earlier. I was like really, how was I suppose to know that they would screw up taking the image I needed to proceed with surgery. They were rude and unprofessional and will never ever go there again!!!

I love this place...The staff is great and they are willing to work with you whenever you want your…read moreappointments. (on your time). The receptionist ladies explains things very well, and they are fast paced with appointments, you do not have to wait long to be seen.

I've had a terrible experience with this group in reference to billing. They sent off to…read morecollection a provider write-off portion which I was not responsible for. Not until I researched the charge of over 1k, first time becoming aware because of a letter from SCS, did they pull it back from collection. I asked at this time if I owed any additional money and was given two low amounts and informed these too had sent those off to collection! I have never received bills for those amounts, but of course they had something different in their system. I proceeded to pay immediately and asked if they could pull back from collection and they refused. I will never use this group again and find their business practice terrible. I never received a bill for the first amount, and again for the lesser charges. Minimally a courtesy phone call would have been nice before they sent off to collection, and given they were billing me for over 1K initially due to their error leaves the whole encounter suspicious. Terrible!!

At the recommendation of my doctor, I made an appointment for a cardiac calcium scan. When I made…read morethe appointment, the woman on the phone told me that my insurance company would not cover the scan and that it would cost me $99. When I came in for the scan, the woman who checked me in for my appointment told me the same thing, my insurance company would not cover the scan and that it would cost me $99. I paid the $99. About two weeks later, I received a bill for $211, making the cost of the scan over three times the quoted amount. I am absolutely furious about the deceptive way this provider does business. Please be aware that they may arbitrarily send you a bill that you are not expecting that far exceeds the agreed upon cost of the service they provide for you and you really don't have any recourse since there is nothing in writing of the agreed upon cost...only what you paid them.

An update to my review. MRI done April 21. Report sent to my doctor May 1. I know they say can…read moretake up to 14 days. But when you are sitting there in pain all those days seem very long. First time I ever waited more than 48 hours for a report.

I've been here twice now, and each visit was pretty much what I expected. Check-in can take a few…read moreminutes (sometimes there's a bit of a wait), but I've always been seen within about 10 minutes, so it moves along well. The front desk staff is generally fine. They're not overly friendly, but I get it--they see a lot of people every day. The nurses, on the other hand, have always been kind and attentive, which I appreciate. I haven't met or spoken with any of the doctors here, but they're quick to send my results to my doctor, which is a big plus. Overall, it's a busy place, but I'm happy that each time I can get in and out fairly quickly.