1. West Cayuga Medicine

1. West Cayuga Medicine

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Springfield, PA

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West Cayuga Medicine

4.5 (2 reviews)
Closed 7:00 am - 5:00 pm

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1 year ago

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8 months ago

The office is clean and nice staff is friendly only here sometimes usually morning hours.

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Springfield Rehabilitation & Healthcare Center - Dangerous frayed wires on broken bed

Springfield Rehabilitation & Healthcare Center

1.7(18 reviews)
1.1 mi

My family's experience with Springfield Rehabilitation & Healthcare Center was deeply troubling,…read moreand now we believe the issues extend beyond poor care into retaliation against families who speak up by Marquis Health Consulting Services. During my aunt's 11-day stay in 2024, we witnessed and documented serious problems: Trash left on the floors and unsanitary bathrooms (see one photo). A roommate whose oxygen was unplugged, dropping her Oxygen levels to 61% -- a near-catastrophe. A lack of responsiveness and overall neglect that worsened after we filed a complaint and submitted a review. My aunt is a former educator, soft-spoken, deeply religious, and severely disabled by late-stage MS. She was never violent or abusive. Yet, when she recently needed placement at a different facility (Providence Rehab in Yeadon, also managed by Marquis Health Consulting Services), she was suddenly denied admission. The company cited "13 incidents" from her Springfield stay, though no such documentation was ever shared at the time. This feels like retaliatory blacklisting for our prior complaint, which is against the law! We have now filed a formal complaint with the Pennsylvania Department of Health and the Long-Term Care Ombudsman, because families should not be punished for demanding safe and dignified care. No family should have to fear retaliation simply for advocating for their loved one.

Possibly the worst rehab facility in the area. Terrible service and quality of care. My mother…read morenever recovered. Rating zero if I could. The assisted living facility is good and I don't want to confuse anyone on that. The facility is separated rehab and assisted living.

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Springfield Rehabilitation & Healthcare Center - Just one example of the deplorable conditions during my aunt's stay at SRC.

Just one example of the deplorable conditions during my aunt's stay at SRC.

Springfield Rehabilitation & Healthcare Center - Broke bed, lay flat, get aspiration pneumonia

Broke bed, lay flat, get aspiration pneumonia

Springfield Rehabilitation & Healthcare Center - Broken beds

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Broken beds

West Cayuga Medicine - medcenters - Updated July 2026

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