I chose this office because it is so close to my house. I was a bit skeptical because of the…read morereviews, but I decided to try the offive anyway and I'm glad I did. Dr Joe is so kind! He is very sweet and knowledgeable. my child was comfortable in his office and the nurse that did the blood test was making my child laugh so she wouldn't feel the needle prick. My overall experience was very nice. the office is very clean and the staff was kind and the wait time to see the Dr wasnt long. The obly teeny tiny complaint I have is they're a little behind on technology. They don't take any paperwork by email, you have to turn it in yourself or fax it to them. Overall I'm so glad I found this office. Thank you Dr Scarano.

Care given to patient is good. They are knowledgeable in general. Problem is organization they may…read morebe too busy to pay attention to stuff. For child's medication, the schools require the form to be exactly what is on the rx label. 3 times I told the provider what needed to be put on the form and how it exactly needed to worded and came back totally incorrect. Had to make a Saturday appt in September. Called at 9:05, was told our appt would be at 10:15. By noon we still hadn't gotten out of the waiting room. We Left. And our favorite of the 3 left. That was enough to make the switch- not worth tbe 25-30 min drive anymore.

She is fun, kind and takes all the time in the world to make sure my daughter is comfortable.read more

My kids have been a patient there for approximately 9 years. She cancelled us due to not accepting…read moreMilitary insurance. She is a good doctor but was always hung up on what our insurance paid or authorized.

I am editing my review to add my joy in finding a great pediatrician in the Lakewood…read moreranch/Sarasota/Bradenton. I signed my 1 year old for direct/concierge primary care at Newlove and WOW it's been nothing but amazing! I can access appointments same day easily especially when Orren is sick. When Orren got RSV, Tanya went out of her way to help me find solutions to keep him comfortable & safe at home as he worked his way past the viral infection. Tanya even checked on us both. As a primary doctor, Newlove has allowed for me to find a place that allows vaccine choice with no shame and access to a GREAT doctor 24/7. It's especially great for medically complex kiddos like my son. 1000000/10 would recommend switching all littles to NEWLOVE for primary care! My 1 year old son and I have been going to Newlove Nutury for the classes for about 2 months now (since the grand opening!). I would 100% recommend the NewLove Nutury to all moms/parents and caregivers with littles. It is a place for community for parents and a place for our kids to socialize and get all that energy out. It is safe and welcoming. Tanya is helping to build a community for all parents to feel safe without judgement but instead feel VERY supported. It is hard to find local groups were parents of similar age littles can discuss the struggles and triumphs of daily life of parenting. I am so lucky to have found them. Also try out the Mommy and Me yoga classes LAUREN IS GREAT!

I'd give zero stars if possible. My grandson was in there today for a cough he's had for a few days…read morehe cannot take a breath without coughing. They left him in the waiting room 2 hours and once he got back there they did absolutely nothing but ask if he was given Tylenol the answer was yes (DUH) no breathing treatment no cough medicine no NOTHING. This place is horrible if you want your child to get better don't take him here if he ends up going to the hospital I will be writing another review of this horrible place!

On 6/26/18 my 10 year old son had a sick visit because he had white blisters all over his feet. His…read moreapt was scheduled for 2:20 with Dr Montes and I checked Wyatt in at 1:50. Then at 2:05 the receptionist called me up to the desk and asked me to provide insurance ID, which I didn't have, so I gave them mine because my boys all under 18 should be on mine. Plus I pay the premium and confirmed with the insurance they were active a week prior. The receptionist told me the insurance was terminated which made no sense because I paid for the whole family. So they tried to run the claim and it denied. Then they told me they'd work on it and to sit down until I'm called up again. Well I sat down at 2:25 (5 mins past my apt) and then they didn't call me back up until 3PM and people who had appointments after my son were going right in!!! When she called me up, she was on the phone with the insurance and the ins said they boys were not active, so I spoke to them. THAT MAKES NOOOO SENSE. Then they checked Medicaid and healthy kids, not active anywhere. And I make too much money for Medicaid. So then they made me call member services at my insurance company. They said I showed active and that it was the providers fault. I was livid so I told them that I had been waiting for over an hour and thats unacceptable. And the reception tells me that my son couldn't be seen until they receive the payment prior to the service. So I told them that he was sick and they can't deny care, its against the law. She told me that its the doctors orders and they can deny care with no payment. Again, I'm pretty sure thats illegal. So I wasn't waiting any longer, I called the member services and hung up because I was on hold for 20 minutes, and just paid her the $145 cash in my wallet that was for rent money. Because my son needed to be seen. Anyway after I paid they called him right in. This was at 3:35 and his appointment was at 2:20. Thats a little over an hour waiting. So we get in the office and the doctor walks in 5 minutes to 4pm and looks at his feet and says "You seriously brought him in for blisters he got from walking on his feet barefoot?" I told him they are not normal blisters they don't look normal, it looks like foot, mouth, and hand disease. My kids have had it before and I know what it looks like. He told me no it wasn't and he says btw your son is fat. He needs to lose weight. I'm going to put him on a strict diet and you come in every 3 months. He needs to lose 5 pounds in the next 3 months. I told him my son was not fat and he said that hes in the 99th percentile which is obese and him losing weight depends on how good of a mother I am. I mean seriously? Then the visit turned inappropriate because he asked me why I had a bandaid on my arm. I told him I had blood drawn earlier. And he said why. I told him because I have not been feeling well and he says "have you had your thyroid checked?" I told him yes then he asked if he could feel my throat for lumps. I said "I guess..." and he did and was like "I don't feel any masses" but anyway have a nice day. Then as I was checking out the reception told me my balance was an addition $70!!!! I was livid, I said for what!? And she said for a detailed examination with his weight. I told her he wasn't there for his weight and I didn't ask him to even check that or make a plan to lose weight. So she told me i couldn't leave until I paid. I seriously think he charged extra for asking to feel my thyroid on my neck when the patient was my son. So I the balance. $215 dollars later. I would NOT recommend this provider to anyone and I will be filing a complaint with the Rural Health Offices Main Office.

The place is low average. Kids seen by mid levels only. They charged us $320 for a routine vaccine…read moreadministration by an RN which literally took about 5 min of her time. When we called to complain that the vaccines are free, they told us they can charge us any amount for the vaccine administration, that is for the 5 min of RN time. We had insurance but they did not check if the insurance would cover that particular shot.

I'm from out of town, visiting relatives. Called them with an issue, and just had to leave a…read morepositive review. SO very nice, warm and welcoming. Friendly, caring, and takes time to talk with you. If we were in Florida full time, without question this would be our pediatrician here. When you have someone who you can tell is that genuinely caring about the well-being of your child, then you know that your child's health is in excellent hands.

Absolutely WORST pediatric office I've ever been to. The only reason I took my child here is…read morebecause at the time I needed to provide her daycare saying she could return (she had the flu and was out for a week) and her normal pediatrician didn't have an opening for a few days. Anyways, The wait was well over 1.5 hrs and I had an appointment. Dr Rucker (who Ive recently been notified left the practice) is horrible. Downright Rude and talked to me like I'm an idiot. Just an all around horrible experience!!

I spent a week trying to reach this office in regards to a referral my pediatrician had sent for my…read moreSon to see an allergist. When I did reach a receptionist to track down the referral, she said 'Oh, we probably ignored it since we don't have one on staff. Yeah, sorry.' That's bad business, folks. If a sick patient needs to be seen by a doctor and you don't have one on staff.... CALL THEM and let them know. Ignoring sick people is poor patient care.

We use Dr Palacio in her MaxHealth Pediatric office and have been very pleased. She spends a lot of…read moretime with my children and I feel she weighs all of her options before determining a treatment.

un-professional staff(do not think they have certification either) take forever to call you back…read moreand then they act like you are being unreasonable. They tell you bogus things that make no sense. The doctor does not know how to write scripts and does not know over the counter from prescribed. They do not thoroughly look into your childs illness or do the correct testing before making a diagnosis. You will wait forever to get an appointment and then be put in at the most inconvenient times of the day only to wait an additional 45 minutes to an hour to be seen. Its ridiculous. Do NOT take your child here. seriously.