1. West Coast Pet Memorial-Colbert

    1. West Coast Pet Memorial-Colbert

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    Colbert, WA

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    West Coast Pet Memorial-Colbert

    5.0 (13 reviews)
    Closed 9:00 am - 5:00 pm

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    Ask the Community - West Coast Pet Memorial-Colbert

    Review Highlights - West Coast Pet Memorial-Colbert

    With Family Pet Memorial they picked her up from the vet, and performed her private cremation.

    Mentioned in 4 reviews

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    Loving Paws Pet Loss Center - Rylie Kay with Ellie Rae

    Loving Paws Pet Loss Center

    (20 reviews)

    I have nothing but kind words and respect for the Loving Paws family. We were put in a real bind in…read morea painful situation with another cremation company, who backed away when we were needing their services. One phone call to Loving Paws, was met with a kind and caring response from Craig who responded that he would be there to pick up our beloved 12 year old Bulldog. Craig picked up our boy the next morning and brought him to us to say our final goodbyes, also suggesting that our last boy be taken out to his vehicle, to say goodbye too. I was so touched by this calm and professional man who shows his caring heart along with his soft spoken wife. They are so caring and I'm so thankful they were there in our time of need.

    I've used this company three times in the past 18 months for private pet cremations, each time…read morearranged through the in-home euthanasia service I trust and deeply appreciate. Until now, the convenience and care they offered made the difficult process a little easier, despite the cost. Unfortunately, my most recent experience with picking up my beloved 12 1/2-year-old dog, Koa, was very disappointing, and I will sadly be looking elsewhere in the future. When the driver arrived to transport her, he unrolled a transfer mat onto my clean bedding that was visibly soiled from the previous pickup. He quickly apologized and replaced it with a clean one from his vehicle, so I let that slide--mistakes happen. The bigger issue came at pickup. I was unexpectedly charged an additional $21 for the mahogany urn because, according to the receptionist, the company had recently changed (suppliers?) and now charges extra for that option. She showed this was noted on the form I signed at the time of service. While it may have been in the fine print, I was not verbally told about the change or the upcharge, when I paid him for everything else (at the time of service)--something that had never happened during my two previous experiences with the exact same urn selection. During that moment, I was crying, didn't have my glasses, and was in no state to scrutinize paperwork. I trusted the process would be the same as before. Had the driver simply explained that the included urn was now different and that mahogany carried an extra fee, I would have happily chosen the standard one (which I actually prefer and think is prettier). Instead, the new "mahogany" finish is noticeably different and no longer matches the three previous mahogany urns I have from this same company. I ended up paying the unexpected fee because I just wanted to bring my girl home and they are almost an hours drive from my house-I didn't want to come back. However, I am very disappointed in the result. The woman working the front desk that day was new, incredibly kind, and clearly wanted to help, but she wasn't able to waive or resolve the charge on the spot. I'm truly saddened that after 4 services (in total), this is how my relationship with this company ends--over a $21 surprise charge that could have been avoided with a 30-second conversation during an already devastating moment. The convenience was meaningful to me, but trust and clear communication matter more.

    VCA North Idaho Animal Hospital

    VCA North Idaho Animal Hospital

    (31 reviews)

    I totally love this Vet!! they take care of all 5 of my dogs!! 4 labs and a little mutt!! thy are…read morealways so nice and efficient and just love all my babies!! the best care I have ever had with any of my animals!! I will never change vets! they are all amazing!!!

    Beware of this business. My husband and I had a deeply traumatic experience with two staff members…read morefrom this clinic Tuesday, August 26 during the passing of our beloved 13 year old goldendoodle in our home. Staff were completely in over their heads, were unable to manage a peaceful transition and were grossly incompetent. After a 45+ minute long appointment, multiple rounds of sedation (for our sweet dog who was already in process of a natural transition when they arrived, they didn't even bother to check her vitals upon arrival) and attempting to inject two different rounds of euthanasia medicine unsuccessfully in 3 different limbs and ended up injecting her in her kidney (we think), I do not know that our dog did not suffer. Our entire experience before, during and after the appointment was unprofessional and the communication was and continues to be terrible. And to the person at the clinic who told me on the phone to "park next to the dumpster" when I went to pick up our dog yesterday to take her to the crematorium in Spokane myself: wow, that level of compassion was unbelievable to top off an already horrific experience. We will never set foot in that business again. Update Sept 3, 2025: multiple staff at VCA North Idaho Animal Hospital have called me and we have had honest conversations around our experience. My family is grateful to the clinic for the follow up. Our experience start to finish was a domino effect of problems, miscommunications and inability to manage the situation that led to the 1 star review. The clinic staff seem sincere making some changes as a result of our feedback, however we will choose to go with a different provider in the future.

    West Coast Pet Memorial-Colbert - petcremation - Updated July 2026

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