We have been using this pharmacy for several years and have always had excellent service. The folks…read morethat work there are always very friendly and helpful.

Really disappointed …read more.. I had a Rx scheduled for delivery. I called to insure "delivery" to the correct address, and to insure that they had the Rx in-stock, and that all the documentation necessary was on-file. They did not deliver as scheduled on Saturday. Closed on Sunday. On Monday it took nine minutes on the phone, talking to three different people, to unwind this mess. As much as I want to support a small hometown business and dislike the Kroger and CVS options, I am gonna have to seriously reconsider my choice.

Love the variety of products l. Truly enjoy the staff from the front employees to Pharmacy always…read morehelpful

Excellent place for scripts, photos, and general merchandise. I love the CarePass program.read more

It's a wonderful place to shop. I enjoy shopping at Walgreens. They have everything I need,…read moreincluding vitamins, toothbrushes, toothpaste, baby powder, all kinds of lotions. They also have perfumes that you can buy and also they have an array of make up. And nice things you can buy they have a brow that helps to color your eyebrows they have eyelashes. It's just a great place to shop.

Wow, new low in customer service. And quite possibly there like of attention to detail is…read morefrightening. DO NOT FILL A PRESCRIPTION HERE! I asked for a refill of a prescription that I had been using for several years. I received an email saying that the doctor had to ok the refill. Several hours later I got an email that the prescription (remember, the one that I requested). I picked it up and when I got home I say that it was not the one I requested. Lucky for me I noticed and did not use it. I called Walgreen's to ask to swap it out for the correct prescription. They were rude, combative and refused to help. It was everybody's fault but theirs. Go figure. They claimed they merely fulfilled what the doctor sent over. What? Even if true, they did not notice that the prescription was different than I had been using for 2 years and, most importantly, different than what I requested? No, just put it in a bag and gave it to me. They did not tell me, they did not notifiy me, they did not question me. I thought pharmacist were medical professionals. Not here, for sure.

Amazing staff! Very helpful all the time and always in a good mood even when they are super busy.read more

First time going here, called in to check if they have the medicine. The staff are friendly and…read morepolite. The store has lot of medical stuff ranging from shoes, compression bands and other medical products. A great local store.

The staff at the Medicine Shoppe is by far the BEST group of people we have ever had any contact…read morewith regarding pharmacies. They truly do care about you personally, and we are grateful for the amazing work they do for us. It's the best!

ima Be 6 yrs clean on Nov 17th, I am a recovering addict. Im protected by Americans w disability…read moreact and everytime I get a RX at this Walgreens it's a nightmare. Ada violations. Hippa. Insane. Deny or delay. The last visit 4/22/26 the pharmist told me 30 mins When I called. I said you're telling me that at 11am i can pick up my script, no probs and no delays? He said yes. he here's my phone say this call is being recorded. He slams the phone down hanging up on me!! I go to the store at 11am. Wait 28 mins in line and then wait til I get my RX in hand bc if you say anything they don't like, they will refuse to fill it And call it Pharmacist discretion. So i ask the pharmacist why did u hang up on me when I called just bc you heard it say im recording? he said it was a accident lol. I said sir it's an old school plastic busn phone. You can clearly hear you slam it down. I am 13 days from major elbow tendon surgery that controls my fingers And in an immobilization brace. I'm legally temp handicapped. My left arm just had the exact same surgery done isn't even 100% 24 weeks ago. It's a 3/6 month recovery. I had them done back to back. So 13 days after surgery this pharmacist thinks he's caught lying on recording. My phone was in my rt hand against my left bicep until I look to make sure its recording. When I take my eyes off of him, he panics and snatches at my phone. See pics. He hits both hands and the phone. Phone screen cracked from compression cracks either my fingers or his squeezing so hard. Idk how I hung on. I don't but I'm glad I did n bc it woulda ended badly had he gotten it. Walgreens blames me and says I'm fishing to sue them lmao. Bc iv video'd every time I got a prescription to document the ada violations and discriminatio. Iv wrote the head of the legal dept and even text w him. I don't want the money from sueing them!! I want to walk in and get a prescription like everyone else. In and out. Treated equally!! They seem to think I'm the addict still that won't see this thru or can't afford to bang it out w them. I think my 5.5 yrs clean, full time plumber,no kids. Home. Nice car paid off w full coverage and 738 credit score says I'm not the addict you are estimating me to be. lol. Before you think oh you can't record in Walgreens. Sure you can, there's no expectation of privacy in public, the store can ask you not to record and if you'd don't complain you to leave but I have video of me and store manager discussing the issues previously about ada violations. Also notice their licenses are not in clear readable public view. They are above the drive thru window at multiple locations. Illeagal. My IP16 pro camera couldn't zoom in to read a name. Have the video to show too lol. Avoid like the plague and if you've been harrassed bc of your past and in recovery hmu.

Shameful lack of professionalism & service. They do not answer the phone. Automated countdown as to…read morewhere you are in line. CVS has a messaging system where they can call you back if they're overwhelmed at the moment. Here, you wait patient only to have the tech/pharmacist lift the receiver & promptly put you on hold. Not even an attempt to ask you to hold please. I only heard her shout, "You got the number?!" & clicked over to limbo. Their QA system will register they seem to answer their calls in a timely manner only but bc they know how to game their antiquated system.

Service is terrible. People are terrible. They misfill prescriptions, don't apologize, let…read moretechnician named Dee do final check which is illegal, let their kids play in the pharmacy by the drugs. I could go on. Run. Run far way and call the board of pharmacy !

A year ago I'd have given the Waynesville Pharmacy a 5 out of 5 only because a "6" was outside the…read morerange of allowable digits. Then it was sold. They got rid of everyone who made it great, and replaced them with less than optimal gaggle. They cut the hours. If I was still working, I'd have to take vacation to get my meds. "We are going to hire someone to answer the phone." let that sink in. They bought a going concern and did not think that answering the phone was important. When I complained, they were rude. One of two things is possiblepossible: they bought a going concern without adequately assessing the needs of the company in which case the new management is incompetentincompetent, or they knew the needs of the company they bought and ignored those needs, in which case they are toxically incompetent. I've changed pharmacies. It's a lot farther to drive, but service is better. 0 out of 5, but only because negative numbers are outside the range of allowable numbers.