Professional communication and professional work done !…read more I would hire you again. Phil (Nelson, BC)

very happy with the work done, clean and fast. carpets look brand new!!…read morethanks Steve and Tracy

This isn't plumbing related, but I wanted to share because it was so lovely! I met Micah briefly at…read morethe insurance agency because the screws that held on my license plate were badly rusted and I was unable to remove them. He overheard the issue I was having and said "If you come by the shop in the morning, we can help you out with that!" And sure enough they were able to remove the screws for me! That was such a kind gesture from a stranger and I truly appreciated it! :)

When I dialed Houle Electric, a friendly and concerned answering service in Kelowna immediately…read morerelayed my message to Jason in Castlegar. Jason called me a few minutes later and arranged to drop by my house on his way home from work for a quick appraisal. Jason fixed my electric outlet problem in an efficient and professional manner, left no mess and was finished within an hour. Best experience yet dealing with tradesmen. Thank you Jason for an excellent job. Janet Smith

had a very pleasant experience with Houle, they answered our call right away. Others I am still…read morewaiting for a call back. Person that came was very knowledgable and courteous. I had them do the wiring, it was done professionally and they cleaned up after themselves. They had all the parts required and got the job done quickly. Did not cost me as much as I thought. They left a copy of the permit so I feel secure in knowing that the job was done right.

I hired these guys to fix my roof and paint my house they were fast efficient and fair pricing…read more Will definitely hire them again! Thanks kaskade!

These guys are not contractors and do not stand by their work. I hired them to do some work for me…read moreand did a terrible job. I asked for them to come back to take down what they did and give me my money back. THEY REFUSED. DO NOT TRUST THEM

If I could give a 0 , I would. My first encounter with Royce Sollows he said he'd give me a better…read moredeal fixing my roof if I "treated him well". 2 yrs later I decided to get him to do a quote for me. The quote took a yr of asking and numerous msgs. It came in at $15, 000 over what other companies quoted! He undercuts his crew wages and is just a horrible human. Take your business elsewhere

The longer I live in Rossland, the more I realize just how hit and miss contractors here are. Trail…read moreRoofing was a HIT!!! My roof required a fairly urgent but partial repair. Trail Roofing's competitors gave me the runaround. Two outfits told me my job was too small and they were only taking on either new construction or complete roof replacements. The third guy promised to start work "at the end of next week" for two months straight. When I called Trail Roofing and explained my situation, their head guy (Eric) came out to assess the damage and provide a quote the next day. The day after that, a two-man crew (who couldn't have been more professional and were very careful to clean up every scrap) arrived to commence the work. They did what they needed to do to prevent any additional damage, and actually gave me some very good news with respect to the damage that had already been done inside my gables. As the metal panels I needed were on back order, I had to wait a couple weeks for the work to be completed. But two days after the materials arrived, the guys were back to finish up. The roof looks fantastic, and my final bill was actually a couple thousand LESS than I expected.

Had a plumbing emergency and called Dahl Mechanical, they were quick to reply and great to work…read morewith. Huge thanks to Jake and Kale for the amazing work! Highly recommend their services!

I was calling around everywhere to get some help for my mom, a senior in Castlegar…read more She needed to get some repairs to her leaky bathroom tub taps since its close to Christmas, and my dad has just passed away last week, and her having an open house on the 25th she really didn't want to have the taps leaking with people coming by. Rod was not only answered the call, right away but was able to adjust the schedule off of his team of guys and get one to come by who was in the area and within an hour basically of my call. I really can't say enough about business owners who do show they are there to show outstanding customer service. Thanks again, and would have no problem referring business to him.

I feel so grateful that I just had to let everyone know. A crew of 3 amazing, hard working…read moreelectricians entered my home to ready it for inspection before selling. To my surprise these electricians were "women"! These ladies are so caring and thorough all the while being professional.They work hard and fast all the time being considerate of my home. AND a big plus in my eyes - "THEY CLEAN UP AFTER THEMSELVES!!" It is with great pleasure and confidence I recommend Jenn Watkins and her crew of ladies of Infusion Electric if you are need of a helping hand. Thank you ladies from the bottom of my heart. Pennie Pipke

When you don't want to subject your biggest investment to just anyone....Over 30 years experience…read moreand all the tickets for the gas and plumbing trade.

In Castlegar, BC -- Called and got Mike's wife (lynn) and asked for service at my home in…read moreCastlegar. I was provided with Mike's cellular to contact and speak to him. I did that and Mike was pleasant and I explained the 4 items I needed him to handle for me when he did the house call we booked for the following week. When Mike came, I was at work and it was previously arranged that I would not be home and my son who is 21 would show Mike what needed doing. Mike did only one of the repairs that may have taken him all of 20 minutes and did not even look at the other work he was called there for. I asked to have my furnace serviced and the biggest reason for the visit to my home was to repair a leaking water tank which was explained in great detail to Mike. When Mike came to the house, he repaired a black PVC pipe connection and nothing else. I then had to contact him days later to ask what I owed him for his services, I was not yet aware he hadn't repaired the items I requested. Mike's wife was incredibly rude to me on the phone and I said, just have Mike call me when he wants to get paid. Mike called right back and asked if I had a problem - I said, not at all I just want to pay you and I don't want to speak to a rude person while I try to get information on where my bill is. Mike said he had emailed the wrong email and then sent me the bill - I promptly paid it. Few days later, I had a home appraisal done and the appraiser alerted me to the pool of water at the water tank and it was then I realized that Mike had not repaired the tank NOR had he serviced my furnace as was my request. Mike did a house call charging me $100 and did a very quick and easy job and left the rest without even communication that to me at all. Mike and I emailed back and forth for him to come look at the water at water tank and he did come by my home when I was not here an left his business card. I called today and his wife answered the phone again - she told me she was not going to give me his cell phone number to contact Mike and she was abrasive and extremely rude and unhelpful to me again on the phone once more. I tried to ask why she was being so rude to me and she hung up in my face. I called back and a man answered and I politely said I was looking to leave a message for Mike or speak to him - this man said this to me verbatim "what you think he just sits around the fucking house all day doing nothing"?? I asked why he was speaking to me in such a way and he too hung up. Needless to say, despite Mike being a nice person, he was unprofessional, didn't do the job he was called to do and did a house call for a 15 minutes job to get his $100 house call fee. His wife and whoever else answered his phone are nasty people and rude as can be - I will NEVER use this company again. I have been a homeowner in this community and this is the second tradesman who I have found to be very unhelpful and even dishonest and very rude. BEWARE - thanks.