Absolutely a wonderful company to work with. We live in a community that had our fire sprinkler…read moresystem installed by a company that got sold to Thorpe. I was put in contact with Eric who was extremely helpful, polite, and knowledgeable. He was able to help schedule a technician out the next day within the time frame we were available. Turned out we needed to replace the entire box and I contacted him again and he was very quick to respond and ordered our part which came in the next day and was replaced thereafter. Can't beat the customer service and response time with Eric and his team. Thank you for helping in a stressful situation.

I have a 5 year old house. Thorpe Design installed the original system. Long story short, I tried…read moreto loosen a cover and some water came out. I was very concerned I had broken a seal and that the system was compromised. I called them Sunday evening, Monday morning they called back. Super polite and very prompt. Alex came by, fixed what needed to be fixed​ and addressed all my concerns! I appreciate the help gentleman Thank you -Sean T -Lathrop Ca

Came on a Saturday to fix a leak in our fire suppression system. Carlos and Lester do great work.read more

We worked with Fortify Fire Protection as part of CaptiveAire hood installation. It was a pleasure…read moreto work with them! As a result of several prior installation issues they ended up coming onsite 4 or 5 times without charging extra for the time spent. I would like to separately mention Jaren who not only completed the job but also helped us navigate some of the issues with installation as well as identify the root cause and corrective action on part of our general contractor and electrician. Jaren was always super responsive including on weekends. I would absolutely recommend working with Fortify Fire Protection; they are very supportive and make a rather stressful construction process easier.

As an estate manager, I facilitated this work for a client's home near Franklin Canyon in Beverly…read moreHills. From start to finish Brian was exceptional. This scope of work was new to me so I needed some hand holding and Brian was so patient with me. We had some delays on the client's end and Brian was incredibly professional, understanding and flexible. Once we we were able to get underway with the work, Brian and Nick worked tirelessly during the installation. I was impressed they took a lot of photos along the way to show the progress of the system. It only took a couple of days, and I was very impressed with the thorough testing they did after installation was complete. Any minor tweaks or adjustments were handled quickly and efficiently. They walked the client and I through how to use the pool pump and accessing the app with ease. All the neighbors looked on in envy so I'm hoping this is a service that homeowners in LA will look into. It's more affordable than one would think and a worthwhile service that you hope you never have to use, but will be grateful if you have it. There are a small handful of people offering this service in LA, I would encourage you to do your research, ask a lot of questions and compare estimates. I went with Brian largely because he was very direct and straightforward. He didn't try to "sell" me on a lot of bells and whistles like other vendors did. On the contrary, he explained those bells and whistles and gave sound reasoning why he wasn't on board with certain technology. But his biggest draw is he is an active firefighter and not only knows how things go down in a fire in terms of flighting it, but he'll tell you about where the water is coming from within the city and what you can and maybe cannot rely on from city resources, which is very important and sadly something we learned in the January 2025 fires. It's one of the reasons why we also went with the pool pump to help with additional water if need be to utilize our own resources at home. I'm happy to talk in detail about my experience, so don't hesitate to reach out to me.

We recently had California Wildfire Sprinklers install a rooftop sprinkler system on our home in…read morethe Hollywood Hills East area of Los Angeles and highly recommend them. Brian was very responsive and generous with his time and expertise prior to us putting down a deposit and picking a date. Zero pressure, 100% informed, customer oriented, and priced within reach. Also, it looks good and is easy to operate! Brian's expertise as an active firefighter added an extra layer of confidence in our choice. I am grateful we now have a way of protecting our home should the unthinkable happen. Thank you Brian and California Wildfire Sprinklers!

They got back to me immediately with advice after I sent a late night message! Extremely helpful…read moreand responsive.

Highly recommend for anyone looking for a trustworthy and reliable experience!…read moreIt's rare to find a company that genuinely prioritizes customer needs over sales, but they do just that. Every question was answered.

No stars! Go somewhere else . They quoted me 900 to bring me 5 new certified 5lb extinguishers. See…read morequote attached. I called Mazzys fire extinguishers on Winton and they quoted me 75 bucks plus tax to pick them up, certified and ready to go! AAA fire in union city is a rip off Reply to the comment from AAA Fire. This is not true because I called Irene after I got this quote and tried to explain this and she stood very firm on the quote and refuse to help in any way. If you would have been willing to help, I don't think your people would have let it get this far to start with

For our commercial space they have been super responsive and have done quality work. The techs…read moreDaniel and Richard were able to explain what they were doing and why. It is complicated and essential to have these up to any task and these guys are it. Are they the cheapest? Maybe not, but fire protection in a greasy kitchen is not something to cheap out on.

I hired this company to do The Sprinkles System plans for my, after three weeks the plan was in…read morereview in the Fire Department. Mr. Ayala pulled the plans because I did not pay the amount accorded for the plans and inspection. Now I need to resubmit the plans, pay again $950.00 to the fire Department and wait another Three weeks. When first meeting Mel I though he was an honest guy who genuinely wants to help people. After doing business with him I realized he is the opposite he will promise you things, and if you have concerns will listen and tell you he will fix them giving you a sense of relief. Know I will end reporting him with the CA contractors Department

When opening a business a key to success is being open and honest with your customers. When first…read moremeeting Mel he struck me as an honest guy who genuinely wants to help people. After doing business with him I realized he is the opposite he will promise you things, and if you have concerns will listen and tell you he will fix them giving you a sense of relief. When Installing fire sprinklers in my house his prices would rapidly fluctuate. He ended up charging me $300 more than we originally agreed, not only that I had conversations with him about using the fire alarms I had already purchased to save money and he told me it was perfectly fine, come to find out he installed his own, and ended up costing me more. Overall it was an unpleasant experience and at times I felt taken advantage of I don't wish the worst for Mel and his business but I do want to warn people.

Our builder selected these guys for installing fire sprinkler in our new home. Overall, I was happy…read morewith them getting the fire department approvals and getting the installation done. However, when the install happened, the fire dept asked for a couple of sprinkler heads to be located and one new one. The cost of these changes was very high. Even my builder was really surprised that the few changes cost that much. Unfortunately, I had no choice but to pay since these guys didn't even tell me or my builder that it would cost that much extra. And even then, we would have had no choice since most of the system was installed by them. One of things that I always look for is how long has the business been operating and how many good reviews it has. They have been operating since August 2000 and not a single good review - that tells you something. If your builder selects these guys for a fire sprinkler system, walk away - else your wallet will regret it later.

I had a water leak with my home's fire sprinkler pipes. When I called Immoos Fire Protection and…read morespoke with Todd, he had quoted me at $85 per hour which I agreed and scheduled a repair. I was met with Ron who helped fix the problem. Ron was at my home for 6 hours, 8 am to 2 pm roughly. However, when it came out to the invoice, instead of an estimated $510, Todd had charged me $925 with no itemized receipt, I asked for one when I paid my bill and they didnt send me one after 5 days. When I called to discuss this discrepancy with Todd, he told me that the $85 rate was for Ron however the company would also need to be billed on top of that. I feel like this is a very DISHONEST business practice to quote me an inaccurate rate. Work done by Ron was fine and I had no issues with Ron. However, I had quite a bad experience dealing with Immoss Fire Protection and Todd.

I called in and spoke with Lisa, who was as much a gem over the phone as she was in person. I was…read moregiven a time frame to drop by with a fire extinguisher that needed an inspection and recertification. When I arrived, the technician completed everything quickly (within 15-20 mins). I paid (about sixty bucks) and was on my way! Excellent customer service, efficient work, and I am glad we chose to stick with the same company that we originally started with, even though it's a bit of a drive for me. I highly recommend them for all your fire extinguisher needs.

Do not use this company! It is on the verge of bankruptcy due to poor managenent. The people I…read moreused to deal with are long gone and many of my colleagues have recently switched to honest, reputable competitors.