Customer service at its best. I was always hesitant about going about a realtor when buying a house…read morebut Jay made it one of the best experiences yet ! Disclaimer due to various closing reasons I have yet to buy my dream home. Jay hasn't stopped and continues to strive to exceed what I'm looking for. He's patient and compassionate. I'm extremely needy and demanding but Jay is still there to deliver what he promised. I can't wait to share when success comes and I find exactly what I'm looking for. There is no doubt I'm going to recommend Jay to whoever is planning to buy a house. He makes the process a breeze and the less stressful it could be.

Soooo I am a major procrastinator in all parts of my life and finding a place to live was no…read moredifferent. I had a week to find a new place after my lease was up, so I called Jay since his office is close by in hopes that he could look for something for me. I gave him a list of things I was hoping for and he sent me my options within 5 minutes... I was expecting to have to wait a few days to look at anything though. Nope, he made time to show me 3 places the first day! I ended up getting the cutest spot in the Heights, exactly where I wanted to live, and he even got the price down a little for me.. I know I probably got lucky, but I credit his hard work and quick communication with myself and the owners... I've also never had a Realtor follow up after the deal was done, but he made sure a week later I was still absolutely loving it and that really meant a lot to me.. thank you Jay!!!

I have very bad experience with this apartment I peen loyal…read morecustomer for 4 years and they the office they didn't respect that and wen I lived i make the appointment look like brand new and they charge me for old damage form the old residential and bott They put it on my account and they changed additional things that do not seem logical at all. If you intend to rent here, think carefully because when you intend to leave, you will find at least a fine of no less than $9,000 for things you do not know where it comes from, even if the condition of the apartment is above excellent. They do not care if you are a good or bad tenant. It is all the same to them. It is a scam and fraud when you think of leaving.

I advise against renting with them because they are scammers who swindle you when you want to…read moreleave. They fined me money for things I did not do. They even fined me for the water bill twice. I also cleaned the apartment and fixed everything in it, but they charged me for cleaning it after I cleaned it and returned it to its original state. It was a bad experience for anyone who wants to be scammed. They should rent there. It is better not to rent there because you will be shocked when you intend to leave. Even if you deny it and do everything, they will fine you for everything and anything. (Especially Johnny because he looks for trouble and causes trouble.)

Gale kicker was fast at getting me a apartment. She is a kind and understanding person.she help me…read morein my time of need.i love her for that.you need help call Gale leasing solutions.Get your apartment quick.

With one week to find a place to live, Gale made it happen! Help was immediate and in less than 2…read moredays I had a roof over my head. Thank you Gale for helping me.

I worked with Ross James (co-owner of leverage commercial) on a project where he represented the…read morecompany I work for. I occasionally work on projects with tenant rep brokers locally and nationally with my boss and I have to say that Ross is by far the most insightful and transparent broker we've ever hired. He knows the Houston commercial market through and through and was extremely creative in saving on bottomline costs for us. He negotiated what looked like a very tenant friendly deal that we were happy with.. then went the extra mile and got us an additional two months of free rent (totaling in 5 digit value) at the last minute by LEVERAGING (appropriate company name) our value as a tenant to the landlord and secured an even better deal than we approved. I can say with confidence that 99% of brokers would not care enough to do that considering the extra free rent did not improve his well earned commission. 5 out of 5 stars for Ross James and Leverage Commercial.

From the owner: At Leverage Commercial, we specialize in office, industrial & retail real estate services and have…read moreexperience assisting clients throughout a broad range of industries. Whether we are helping you lease, buy or sell property, we will leverage your position over other opportunities in the market.

From house hunting to closing, Raquel was there for us every step of the way - and she was truly…read morewonderful to work with. She brought outstanding professionalism, genuine dedication, and fast, reliable communication. Her calm, no-pressure approach reassured us that she was focused on our long-term happiness, not just getting the deal done.Throughout the entire process, She was incredibly attentive- answering our messages promptly, keeping us informed, confident and valued. Her expertise was instrumental in helping us find and secure the right home. If you are looking for a real estate professional who combines deep expertise with genuine heart to guide you through your house hunting journey, we highly recommend Raquel!

f you use anyone else you're only hurting yourself - you want a realtor that actually answers your…read morecalls? That explains everything in detail? That goes above and beyond? Use Raquel. I had to deal with putting my late mother's house up for sale - and I live 1500 miles away. She has done everything for me - coordinated junk removal, got cleaners in it, continuously ran up to date comps so we could see where the property fell in the market every month. She ran by there and checked on the property from time to time and helped me make the best decision for which route I needed to take to optimize my profits. She handled aggressive investors for me and made sure I wasn't bullied into an offer I didn't like.

I have been living in a rental property since the beginning of May. The first month was very slow…read moreto get things repaired, fixed or looked at. Come June 1st, i found out Evan and Shana would be my new management. These guys are AWESOME!! With my first management company which was a large company, i had to drop off a check downtown. This is 2018. With Evan, I paid online. So easy! When my unit has had issues, instead of calling someone or a lengthy email, i just use an online portal to submit issues. The responses are super quick- either someone coming to repair or scheduling a repair. I see lots of reviews from the people who hired Evan Howell, they are completely correct with how they treat everyone. If I could do it all over again, I'd look for a rental these guys managed. Or maybe i will have them as my realtor when i decide to buy a home. Either way, I'd like to continue to use their services any way i can.

I have been with Evan Howell Properties for a year now and this company is an absolute godsend…read more They have managed my townhouse and the tenant's issues - from the little things monthly that come up, to a leak that they responded to immediately - they handle EVERYTHING promptly and appropriately. Shana is a joy to work with, and I would recommend this company to anyone!!

If you're in the area looking for a place that will harass you, retaliate when concerns are…read moreraised, and handle issues unprofessionally, this is the place for you. I experienced ongoing harassment and retaliation from both staff and a tenant during my time here. Whenever I tried to communicate concerns with management, I was met with passive-aggressive behavior and misleading statements. Staff repeatedly claimed certain things were "in the lease" when they clearly were not. I reviewed the lease multiple times and even had others review it as well. The problems started when my upstairs neighbor constantly dropped trash and cigarette debris onto my porch. After I reported it, the situation escalated. The neighbor began making excessive noise late at night and early in the morning often between 3-5 AM. It became a pattern, especially whenever they knew I was home. The stomping and loud movement across the heavy floorboards became constant. I sent videos and multiple complaints to the office, but nothing changed. The lack of sleep became so severe that I started taking antidepressants and was regularly late to work because I could barely rest. I understand apartment living comes with some noise, but management walked both my apartment and the upstairs unit themselves and confirmed the noise could barely be heard during normal walking. That made it obvious the behavior was intentional. What made the situation even more disturbing was discovering the individual causing these issues was part of the maintenance staff. This was someone who had already entered my apartment previously for repairs, which made me feel extremely unsafe knowing they had easy access to my home. Management showed little concern for my safety. After I installed a Ring camera, my physical WiFi cord was cut. My bills were fully paid, and even if they weren't, internet service providers disable service they don't physically cut cords. It felt like retaliation for trying to protect myself. There were other incidents as well. At one point, someone from staff knocked my trash far from my door while I was away. Instead of cleaning it up, they took pictures and walked past it multiple times. The environment became so stressful and unsafe that I eventually had to move back in with my parents before my lease was even up. Despite that, I was not allowed to break my lease and continued paying rent from September through February just to avoid damage to my credit. To add on they waited until the fifth of one month to claim that they don't accept rental assistance checks after a long back and fourth causing there to be fees added due to their lack of communication and honesty which was not at all in the lease! All around there communication and care for tenants is extremely horrible. They seem more focused on punishing tenants than resolving legitimate concerns. They even mailed me what appeared to be a fake deposit refund check, and it arrived well beyond the legal 30-day deadline. Many of the positive reviews appear outdated but are constantly edited to look recent. Several seem connected to staff, friends, or family members. Between the roach issues and the unprofessional, money-driven management, this place operates with a strong bully mentality. For your own peace of mind, I would strongly recommend staying away. #houston #houstonhousing #apartmenthunting #apartmenthuntingtx #houstontx #texasliving

Trash. Just lots of trash. The neighbors below me have been littering consistently for over a year…read moreand despite dozens of complaints, nothing has been done about it. This apartment complex does at-door trash pickup. You leave your trash in a trash can that they provide and leave it by your front door and it will be picked up at night. Convenient! Except when you have neighbors that get to do whatever they want without consequences. All of the photos below have been sent to the office over the last year. They don't care if residents trash the complex. They then raise my rent without any improvements when my lease was up. There are too many good apartment complexes in Westchase to waste your time here. I can get over loud neighbors, dogs barking, children playing, wild cats, bad parking... but trash?? Yikes.