Very nice doctor he will take his time out to get to know you, your health, family and their family…read morehealth problems or issues. He spent a good hour with me asking me what was going on with the previous Hiatal Hernia and why I couldn't eat with nausea. He made sure nothing else was going wrong with me. The office staff and nurses are really nice and friendly they will also talk to you about why your visiting the doctor today at your appointment and so on. So far so good with my first time visit there to see Dr. Heiman he's a very informative guy he knows a lot about Gastroenterology and he knows my Primary care doctor and GI surgeon when i had my Gallbladder removed. He goes to Tampa General & St.Joesph Hospital and for Endoscopy and other procedures he goes to Florida Medical Clinic in Wesley Chapel.

If I could give 0 stars, I would. Dr Heiman is arrogant, disrespectful and incompetent. I had gone…read moreto him a few times regarding finding a diagnosis for what I had been experiencing for MONTHS. At first he seemed helpful but once the tests started coming back negative (and it wasn't an easy diagnosis for him), he became unbearable to work with. During my last visit, I'm sitting in my chair, extremely underweight from all of the stomach symptoms I'd been experiencing since Jan. - when we (my mother and I) started asking questions about the plan of action/ sharing my past medical history, etc, Heiman became extremely irritable (not sure why as this is his JOB) and hovered over my mother and I, being extremely rude and dismissive. He was basically scolding us the whole time for being worried. At the end, he literally tried to have me go and do two tests I had done TWO DAYS PRIOR- he HAD the results. He was either blind when he reviewed my charts or didn't look at all. Considering his attitude in this, I'd expect the latter. When we realized what he had done (again we were extremely uncomfortable with him once he started yelling at us so we weren't thinking clearly), we told the nurse checking us out. When she told Heiman about how he ordered the same tests I had completed two days prior (keep in mind that Heiman was just around the corner in his office so we could hear everything), Heiman rudely kept saying out loud "did she actually do it? Call the labs to confirm" etc. He made me feel so dumb and belittled- it's not like I had done these tests weeks prior and maybe wasn't remembering right - literally completed them two days prior to seeing him. I left in tears because of his behavior and lack of bedside manner. The only good thing about that office are the nurses/lovely ladies who work at the front desk. We were extremely lucky that one nurse noticed his treatment (apologized for it since he sure wasn't going to) toward us and made it her mission to keep pushing him to look at my charts, order the right tears, etc. Finally we were approved for a CT scan (after asking several times to proceed with the next step instead of waiting to get unbearably sick again. Did he not realize I was having this happen for half of a year? I couldn't keep waiting for the next episode to occur. I was skin and bones and falling apart.) I'm happy to say that after going to different doctors/specialists (that actually know how to do their jobs), we found the problem and I had surgery yesterday. Guess it wasn't all in my head after all, Heiman? Best of luck with your superb bedside manner. A disclaimer to anyone reading this and wondering if they should see Heiman- I almost never leave reviews. I wrote this all out because I'd hate for someone else to go through what I did. If Heiman was competent, I could have had answers months ago and not gotten to the point where I felt like I had no quality in life because of the constant "sickness" I was going through. I see he has some higher rated stars. Sure I'm sure some of those are legitimate but I can guess that these were easy cases for Heiman. I liked him at first too, until he became very clearly annoyed with my case and essentially refused to push forward in strategic way. His "help" was to just keep waiting. I hope this may help someone with making the right decisions when going to see a specialist- someone who is supposed to be there to HELP you. I'm lucky that I found amazing Drs recently- ones that listened to my concerns and ordered different test right away. Less than a week later, I had my surgery Best of luck to anyone having ongoing medical problems- I know it's rough which is why finding the RIGHT Drs is so important

Very knowledgeable and professional! Staff is great and answered all my questions!!!read more

Finding the office is easy. It is off of Race track Road, north of Forest Lakes. Parking is also…read moreeasy - lots of spaces. The office office was easy to find on the fourth floor. Everyone with whom I interacted at this office was professional and personable. My appointment was at 3, & Selena checked me in. I thought I completed all my paperwork before, but I still needed to fill out five sheets of INFORMATION. By the time I was done, Kelly came to get me. Kelly took my vitals, and went over my history with me. I saw the APRN next, Mara Lee, and she was exceptional. She scheduled my procedure for the Fall. Dr. Nanda came in, and asked me if I had any questions or concerns. He was pleasant and full of information that I needed to hear. Kelly returned with my paperwork, and I was out the door before 4 PM. Everyone was caring and helpful. This was a wonderful experience, and I look forward to seeing Dr. Nanda again.

I have always enjoyed coming here and Dr. Stanton has been fantastic. His staff always is kind and…read morequick whenever I have questions or need a PA. Very happy with this office. Lab work is always super quick even as a walk in.

Absolutely avoid this practice…read more My experience here has been nothing short of frustrating and disappointing. The staff is disorganized, the communication is terrible, and they seem completely out of touch with how to run a competent medical office. They require in-person visits for every minor issue, just to bill you, but then fail to follow through on treatment plans, lab orders, or basic next steps. Every visit feels like a money grab -- you're forced to come back repeatedly because they don't get it right the first time, and still nothing gets resolved. Whether it's intentional or just sheer incompetence, the result is the same: wasted time, wasted money, and no real care. I've never felt more unheard or dismissed by a healthcare provider. Do yourself a favor and go anywhere else. This place is a mess.

I had a colonoscopy done at 14547 Bruce B. Downs Blvd. with Dr. David Heiman. The clinic was fine…read moreto me. It was clean and efficient. I was practically in and out. I liked that Dr. Heiman found no issues. LOL Nevertheless, my experience at this location was very positive, and I would do it again.

In the last 2 weeks one of the patient's bathrooms in the waiting area is out of order. Last week…read moreit was the men's bathroom and today it is the women's. When we arrived today for our 6:00 AM appointment we were asked to wait to check in...while the receptionist finished applying her makeup. I guess she slept in today‍

Care: 100% No complaints…read more I had an issue with office staff. Dr. Ahmed responded and resolved immediately. Very intelligent and qualified GI specialist.

I've been coming here to see Dr. Narula Rajan for over 4 years. I have never felt more comfortable…read morewith any other doctor that supports the fact that I do not like taking medication and would rather find natural ways to heal my body. He's helped me find different ways to heal my intestines and gut. He really is one the best! Wish he was a primary doctor

One of the Best GI Doctors around. I am a healthcare professional and was referred from a MD…read morefriend of mine who also sees Dr. Edgerton. When I called the office the first impression was a wonderful one, with the scheduler being very nice on the phone. This first impression flowed to everyone in the office. I can say that everyone in this practice has the very best demeanor, they are compassionate and professional. They are very accommodating as well, since I totally screwed up when my actual appointment, and they were gracious enough to get me seen on the wrong day I showed up. The wait was so quick I didn't even have time enough to fill out the paperwork. Dr. Edgerton came in, listen to my concerns with my history and was thorough with his exam. The staff explained everything I needed to know. This practice is above the ordinary when seeking a professional, compassionate and wonderful Gastroenterologist. Thank you Dr. Edgerton for all you and your staff do for our community. You set a high standard in healthcare. Amy G.

Really really nervous for a procedure & what a great team of caring professionals. From the time I…read morewalked in, greeted w smiles & top notch patient care. Everyone was patient focused & reminded me some folks get into the practice of medicine for the right reasons. From the front office, to the sweet & lovely nurses, skilled anesthesiologist & gastroenterologist down to the recovery area, I was made to feel safe, comfortable, welcome w top notch quality of care provided throughout. Thank you everyone/keep up the good work! :)

First time at this center. Appointment made 2 weeks in advance. Day before the colonoscopy got…read moretext that insurance could not be verified. Called - rep updated their records and stated a digit was missing. A credit card payment was collected per her request and calculation. Now, my insurance company has denied coverage for anesthesia services because their policy requires an anesthesiologist be present when patient is put under. Center states only CRNA was present. They did not verify my insurance coverage or provisions prior to procedure. Now I'm facing possibly having to self pay for anesthesia. Center is in network and the center's bill was covered 100%. Anesthesia should have been covered at 80%. The center should have verified policy provisions and coverage BEFORE the procedure.

The initial phone call was very unprofessional, lady hung up on me as I was explaining, I called…read moreback to see if it was on my end and maybe the call dropped, the Second Lady said who am I and who do I need after I asked her who did I speak with first. Unprofessional front desk and poor customer service skills is what dictate how patients feel. Overall I did not get past the front desk experience, hope they get trained to do better. Unacceptable.

Horrible customer service by the people that answer the phone. That by itself makes it unpleasant…read moreto even call the office.