I have been to this shop multiple times and have always had a great experience. The manager even…read morebrought in a few custom pieces for me to see if it would work for a table design I was thinking about at no charge! I would definitely would recommend Windsor Plywood Coquitlam.

needed to grab some regular doors and closet doors for a rental property.. they ended up having…read moresome warped doors or some they didn't find useful.. ended up grabbing some really great "new" doors for our reno and they gave them to us for free.. some of their locations sell them usually for 10-25 bucks each which is still a great deal.

After being several weeks late, they delivered and installed the wrong colour countertop then…read morerefused to cover the cost of installing the sinks or faucets telling the customer that it was their fault that the on site contractors didn't know it was the wrong material. installation was generally sloppy and messy. Instead of resin to fill seems, they used silicone without bothering to wipe up the overflow. when chips appeared throughout Alan "discharges their moral obligation" to the customer.

We shopped all over for a good leftover piece for our new vanity and found a nice Caesarstone at…read moreSpectrum. Within a few days they measured, fabricated, and installed nicely! Unheard of in these times of contractors taking their time with all the jobs they are busy with. Appreciate it, Spectrum!

We recently had our living room area and stairs recarpeted by Jordans, the Coquitlam location. This…read moreis our second time replacing our carpets with Jordans, and we were once again very pleased with the whole process. From start to finish, Mark Hussain helped up with choosing our carpet, installation and making a runner from our leftover carpet. Mark was very accommodating and updated us throughout the whole process and made sure our carpets were installed by "our schedule" as we had a vacation planned and wanted to get them installed before leaving. The carpet technician who came to install was very knowledgeable and did a fantastic job with both the living room area and the stairs. Very professional. I highly recommended Jordan's carpets. Ask for Mark, he's very knowledgeable and accommodating. Thanks again Jordan's Carpets.

I have been looking online for 3 months for an area rug for my living room. Of course, I wanted the…read moreright style, for a reasonable price and good quality. I lucked out when Jordans was having a 60% off clearance sale to get a $370 rug that was originally $925. I found it on their website and went in to order it, a gentleman named Nick helped track one down (the last one!) and had it shipped in to the store for me to pick up. Its really good quality, Im chuffed at the savings and Nick was very kind sourcing it and helping carry it to my car.

I visited Maureen at EOTR a few years back to discuss having my floors replaced. I had concerns at…read morethat time about the stress that it would put on my pets as I live in a small place so I put it off until last week. When I went to see Maureen to let her know that it was time....she remembered me from our previous meeting years prior! After a few months of changing my mind as to what I wanted to do with my floor I finally made up my mind. If I was Maureen I would have thought, "Oh God here he comes again" when I walked into the store. After Maureen came to my place and did all the measuring she emailed me a quote the next day and thanked me for allowing her to come to my home. ice.Really? No need to thank me but thats so nice! She walked me through the install process with their counterparts Windmill Flooring and I have to say the two day install all be it a little stressful for my 4 paw wonder was pretty much flawless. My career has, and still is based on customer service which seems to be disappearing these days but if Maureen is a reflection on the rest of your staff then you guys arent going anywhere anytime soon! Big shout out to Hamid from Windmill your an amazing guy....you were amazing and also had a great suggestion as to what to do to comfort my cat while doing the baseboard install. Thank You Maureen and Hamid Doug

We have had two terrific experiences with Maureen and her colleagues. All communications were…read moreprompt and to the point, appointments punctual and promises kept. They showed a great deal of flexibility on price, schedule, storage and similar matters, as well as a patient, friendly and collaborative attitude. The installation crew did a great job both times (same crew, on request) during tight timing windows. We recommend without hesitation. Deborah and Mike

I needed to pick up a sheet of fire-rated plywood last week in the absolute down pour of rain…read more Chris in the yard was incredibly helpful to find exactly what I needed and manage to help me get it into the back of my truck to transport to my job site. Excellent service and we love to support another Port Coquitlam small business. Sharon Site Supervisor Dulex Construction

This place is a complete rip off the sales manager Jake revel basically said I was a liar when I…read moretold him that a sales associate by the name of Cori that had helped me told me that they had marked the breaker up in price due to the supplier having a fire and not able to get breaker on shelves I found this unbelievable so I asked for the manager jake revel said to me I know Cori and he would not have said this Insinuating that I had made this up and says if I want this let's come to a price agreement then i said again it is a slap in the face to hear what Cori said so jake now upset tells me if I don't want it to leave and no discount now he should not be in management he don't know customer service Home Depot is way cheaper and has everything including my breaker for $28 The same one that they tried to charge 54.98 for

We went with Paragon as I figured if you went with a chain store they would buy from Paragon and…read morejack up their price so you pay more. Measurements were exact. Installation quick and easy. They followed covid protocol. Fantastic job from them. All done within a half day and this was back in October 2020. A few months later the stone developed a crack from an unseen flaw. Called them up and they sent someone out to inspect the flaw. Through job done. Nothing was dropped on it or anything. Just one of those things that happen as we all missed the flaw and want noticed until June 2021. New same stone was ordered and a date set up. They came at 8am and the old counter top was out in an hour. Our back splash is one of a kind and they didn't harm it at all. Excellent job done. New stone installed and all is done. They are a bit more expensive because they only use top of the material that you will not have a problem with. Service? Top notch. You can't ask for anything or anyone better. They have top notch staff, right from sales selection staff to installation. I cannot say anything bad about them. Use them. You will be greatly satisfied looking at your counter tips for years to come.

I had my second kitchen counters done . I loved the end result. Everybody I dealt with was awesome…read more. Very friendly and helpful. Timely responses and the installers were very nice . Thank you Paragon!

Another alternative to Home Depot for granite kitchen tops and complete custom make jobs…read more Indeed, an asian style as per pic. Wouldn't exactly say the warmest of customer service, more monotone, perhaps due to language barrier lol. She did ensure that they can beat HD and provide free quotes. Small showroom with a handful of models, not earth shattering.

We dealt with Cindy the Manager of Windsor Plywood in Langford after a door we ordered had…read moresignificant issues. Not only was Cindy rude and condescending to me and my husband, she refused to help us find a solution to the issue. We spent thousands of dollars at this location on materials for a large home renovation. We wanted to buy locally and support a company in our community rather than going to Home Depot or Lowes. Well that was a huge mistake. Staff were lazy and unprofessional. Cindy would rather talk to her dog than deal with customers. She told us to contact the supplier of the door - and proceed to hang up on me when I pushed back and said that we ordered the product from Windsor and they should be responsible for the product they sold to us. One of the side panels of glass broke during install of the door and once again we were not helped by staff - we were again told to find a glass company in town and they would not work with the supplier to get new glass. We made a complaint to head office in Vancouver and the customer service was terrible. not solution focused at all. We will NEVER shop at Windsor plywood again. If you are looking to buy a custom door DO not buy from Windsor.

Went in, got help right away. He made a few suggestions based on my project, cut a sheet down to a…read morefew specific sizes. In and out in less than 10min, I'll be back!