Great Credit Union! Always treated great. Amazing and kind staff! Definitely recommend! read more

I've banked with WestConsin since basically coming out of the womb. Since then, there have been good times, great times, and times when I want to pull my hair out. I'll start off with what they do right: -Free checking. There are no fees for the account outright (disclaimer: take a look at that fee schedule in full as there are some nuisance fees for e-mailing statements et al) -Loans: if you find yourself in need of a loan, they're on it. Same day or next day and that loan is closed. I got my first car loan here approved in no time. -Savings/Certificate Rates: Usually much higher than local banks. Worth shopping. What they do not so right: -They aren't very customer-centric: need to actually sit with someone? Good luck. They abolished appointments with bankers, yet will allow other bankers from other offices to schedule appointments for customers. Kind of a mess if you need to do something technical like work with a Health Savings Account or IRA. -They're not always sure of what they're doing on certain things: I withdrew from an IRA (Suze Orman would beat me down right now, I know) and withheld money for state. Well, lets just say I'm filing an additional state tax return for Wisconsin now because a lack of knowledge or care (the rep did seem pretty hesitant to help me in the first place and very concerned on getting ready to leave for the day). This office left a sour taste in my mouth because of my transaction there. read more

I recently opened an account here and it is my first experience with a credit union. The man that helped me open the account was very helpful and kind. He made it all rather pleasant. I opened a checking and savings account and wanted to get a credit card as well but due to being new to the area they required me to work at my current job for 6 months before reapplying which I found to be a bit silly. I don't have much to go off of yet but so far I am enjoying my experience with WestConsin and my partner swears by it. read more