Disorganized, dishonest company. If you have to deal with them, here's a handy translation guide that might help you: "We will do that right away!" means "I am going to keep failing to return your calls until you give up." "Sure, I will pass on the message!" means "I am going to deny all knowledge of you the next time we speak." "We mailed out the check on Friday!" means "We were too busy failing to run our business on Friday, and we're hoping that you're as forgetful and disorganized as we are so you never call back!" I've given them two stars because they're in Ridgecrest, and you gotta grade on a curve in this town. read more

DO NOT RENT OR BUY FROM THESE ASSHOLES! Timothy Jacobs is the property manager of the rental units and also happens to be the son of the owner/broker. That's the only reason he even has a job I'm sure. I rented an apartment from these idiots about a year ago and have had nothing but problems. I've had continuous water leaks, drywall damage, and mold. Instead of fixing the problem, this guy told me "I thought you were fucking with us so I wasn't taking the situation seriously". Not only was he rude, but didn't do a thing to fix the problems in my apartment. After LOTS of calls and complaints, he finally sent someone out to fix my drywall. Not to fix the water leak from upstairs, just to patch up the ceiling. The water leaks continued for months. When plumbers came out SIX MONTHS LATER to fix the leak that had spread across the ceiling of my ENTIRE apartment, they left huge holes in the walls and ceiling, exposing extreme mold. The damage and mold was still there when I vacated the unit A MONTH AFTER REPAIRS. I wrote the owner/broker (Teresa Jacobs) to inform her about the on-going situation. I also made her aware of her son's lack of professionalism. Both of which were completely ignored! These people are your typical desert slumlords. This mother-son duo are discusting, classless pigs. DO NOT RENT FROM WESTERN HOMES UNLESS YOU WANT TO LIVE LIKE THESE PIGS!! FYI- the apartment I rented was at 629 E. Ridgecrest Blvd. read more

Disorganized, dishonest company. Inaccurate advertising on websites, I believe that the property manager doesn't deal well in business with women. I applied for an apartment, using their online application about a week ago and paid the credit check fee of $25.00 using my credit card. After a few emails to their company, I received a call from their receptionist with the pleasant news that my application was approved. I ask her about the price of the deposit and she tells me but she also proceeds to tell me that neither of the apartments on the website are available and she tries to get me to rent one for a whole lot more money. I asked her about what was going to happen with my credit check fee and application and she tells me that there will be another one available but she's not sure when. Now, I know there's a time limit on credit checks because income does change, so I try to get her to pinpoint a date, because, as I had informed them when I filled out the application that I needed to know whether I had been approved or not before January 1st, so that I could do the right thing and give my current Landlord a 30 day notice. I reminded the receptionist of this. She sounded like she didn't really know what to tell me, but she told me to call back on Thursday and she might know something. All, I wanted was confirmation from the property manager about my desire to rent a place of the the same price and quality as the two that they had advertised when I paid them the $25 credit check fee. So, then I emailed the property manager to ask him about a rental or the time limit on my credit check fee. I received a call from from the property manager, Timothy Jacobs. I wish that I had read these reviews on the company. Not only was he rude, but he appeared to be the type of person that ENJOYS heaping verbal abuse on people, or is it only women. He talked as if I paid him the greatest insult in the world by trying to ask him about a rental or my credit check fee. Ask a matter of fact, every time I opened my mouth to speak, this man just kept interrupting me and refused to allow me to say a word. He just continued on with his verbal rudeness. read more

Awesome service! I read the reviews down low and that was not what I encountered! They are the only property mang company that actually fixed something! I would defiantly rent from them again read more